Can be a little noisy in the morning

Magnificantly restored colonial style property, old style facilities and service.

Stayed in April 2024

A waterfall from the air conditioner during the night 😄 surprisingly, it felt OK, but we had to put towels under the air conditioner for the night.

Old historic place, with small museum inside; really great historic colonial architecture. Staff was very friendly, they even replace wifi router to the corridor closer to our room when I said that connection is unstable. Exceptional breakfest in beautiful dining room. Welcome coconuts were a good bonus 🙂

Stayed in April 2024

Location

Stayed in March 2024

Nothing.

We really liked it. A nice and interesting colonial style place to stay. Lots of character. Rooms were nice and clean. We had dinner and the food was really good as was the breakfast. Staff were really friendly.

Stayed in March 2024

I stayed 3 nights, and I loved the hotel, but I thought for this price point and compared to other hotels in Sri Lanka, the staff were the weak point. Overall, most of them didn't speak much English, so I couldn't get much helpful advice. (One young man on the PM shift did assist me in getting an airport taxi though). One morning I was woken up at 6.30AM by the staff blasting music throughout the hotel. Some of them tried hard to communicate and were nice, but I'm sorry to say that the two young women in white uniforms were the most morose people I met in my entire 3 weeks in Sri Lanka. It is possible that they were very nervous and lacking in confidence which affected their bearing. I never saw them smile and certainly they need to be trained properly on how to use the espresso machine as they made really bad coffee. There were lots of small things that caused confusion: Where is the reception?! Make it clear at check-in about the hotel and things such as room cleaning as my room was never cleaned. Someone offered to clean it the afternoon before I was set to leave, but it felt too late; One of the staff told me I could pay in $US but it turned out that only the room could be paid in $US not the bar & food bill, so I was left short of Rupees when I settled with no time to change money; the bed was made up really strangely with the sheet only reaching my waist. Finally, I think they should be upfront about the costs on Booking.com. Include all the taxes.

Location is fantastic and the ambiance and decor are wonderful. The breakfast and other food was great (albeit rather pricey) and the chef prepared a delicious takeaway breakfast when I left very early.

Stayed in April 2024

Beautiful decoration and nice rooms, perfectly located not far from the Temple of the tooth. The crew was nice and the breakfast very good

Stayed in April 2024

The restaurant did not have 80% of the menu items

The corner of colonial chic and silence in the very noisy city of Kandy. The interior features a lot of precious wood and charming antique elements, and the courtyard is built like a patio. The rooms are clean, cool and stylish. Coconuts as a welcome drink. The most amazing thing is that the hotel has its own museum! With many photographs, postcards, posters. There is an interesting photo of the hotel facade taken in 1918.

Stayed in March 2024

No hot water in the morning….Unfortunately my room did not have any view from the window- just a wall…

Location and colonial ambiance. Fantastic breakfast with fresh fruits

Stayed in March 2024

Getting in and out from the parking lot is an issue. A TV in the room would have been nice.

The room was very nice. Service with a smile. Food was great.

Stayed in March 2024

Nothing. It was absolutely excellent!

Best hotel we've stayed at in Sri Lanka. We arrived to a fresh drink and cold towels. Our room was super comfortable and stylish. Everything was well decorated and our room had plenty of sunlight. The bed was massive and we had good lighting options. There was also a fridge and a safe and water in the room The food in the hotel restaurant was really good and the breakfast was also tasty. Also had one of the best cocktails here! Would 100% recommend to anyone who is in Kandy.

Stayed in March 2024

Nothing - all good

All good … a great piece of old colonial architecture. A great central location. The room was spacious with lovely old furniture..The evening meal was outstanding and breakfast was great… all staff very friendly and helpful

Stayed in February 2024

Cold water in the shower in the morning

Location colonial atmosphere

Stayed in February 2024

Liked everything

Central location. Beautiful balcony for drinks and breakfast. Helpful staff. Wonderful ambiance.

Stayed in February 2024

N/A

Very authentic and cute hotel. Colonial style. The open court yard added to the atmosphere. The room was decorated in keeping with the rest of the hotel and we adored it! The hotel and its staff were welcoming and very attentive making sure we had all we needed. The breakfast was delicious. A mixture of fresh local fruit, eggs to your likening, bread and jam. Sri Lanka may be known for its tea but the coffee at the hotel was exquisite! During our trip to Sri Lanka we visisted the hotel twice and will go back if in Kandy again!

Stayed in February 2024

Nothing. I liked it all and it is in a great location too!

The hotel was a fabulous old colonial building which had retained its period charm with appropriate furniture and decor to fit the period. There are lovely old prints on the hotel walls and in the room too. The room is beautiful with lovely old furniture and a nice en-suite attached. The breakfasts are enormous and beautifully prepared and served. To top it all the staff are absolutely brilliant! They are so kind, polite, helpful and have a lovely manner. Risantha was especially kind and organised a driver for the next stage of my travels. The hotel managed my laundry and it came beautifully washed and ironed. I can’t fault this hotel. I would stay there again with pleasure!

Stayed in February 2024

Nothing

The staff were so helpful and kind. The property is so well maintained in very old colonial style. Completely amazing, like walking on to a movie set, fabulous memorabilia. It seems nothing has changed and life has stood still. Delicious breakfast, the best we had.

Stayed in January 2024

Nothing

I liked the design of the place: both in the room and in common areas. The hotel has a structure of a traditional house. Together with the autentic furniture and the interior design this gives a unique impression of traveling back in time (but with the comfort of modern time). The facilities in the room are very good. Very good water pressure and regulation of water temperature! Also it is the only hotel during our trip where there was an iron! The location is very central. Just a few minutes walk from the temple.

Stayed in January 2024

I stayed 3 nights and for the first two there was no hot water for the shower. On the last night I showered early and it was fine, so they may not have large hot water reserves

Beautiful old colonial hotel in the centre of Kandy. Amazing breakfast and the staff were lovely.

Stayed in December 2023

Breakfast is generous and very tasty, bar food is the same. Staff very good every visit.

Stayed in December 2023

Really great hotel and restaurant in an old colonial building in the heart of Kandy. The staff were all friendly and attentive and the room was clean and spacious. Really great breakfast also.

Stayed in December 2023

My friends and I had issues with wifi in the rooms but it worked well in the common areas.

Royal Bar & Hotel is in great location to explore Kandy. The rooms were very comfortable and nicely decorated with historical pictures and other items. The included breakfast was delicious and such a bonus!

Stayed in November 2023

Excellent location, really charming conversion of a heritage site. A small oasis

Stayed in December 2023

- Western breakfast only. (Do we still eat white toast from which the crust has been removed?) - Pricing with additional 25% in the fine-print. I looked at the last 20 or so bookings and only one place had a similar obscured price (though only additional 10%, which in that case was $4). Maybe Booking.com is to blame, too, for allowing such misleading pricing. Photos show the price in the email confirmation, the overview in the app, and the detailed view in the app.

Colonial style building, very sweet staff, very central location.

Stayed in December 2023

Wifi..although I did get a personal modem but the speed was nothing great...

Excellent heritage property, bang in the middle of old town Kandy with all sights within walking distance. A lot of restaurants around, covering most cuisines. The hotel is in the middle of town so you get the local feel and ye the rooms are placed at the back to avoid most noise. The property has an excellent bar...duh in the name also with a perfect setting in an internal courtyard. Breakfast has several optional items to order - my cheese omlette and bacon was perfecctt ! All in all, a great place to enjoy Kandy

Stayed in November 2023