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Reviews of Royal Retreat, Sigiriya 5 mins to Sigiriya Rock 3 stars

110, T B Tennakoon Mawatha, Kimbissa, 21120 Sigiriya, Sri Lanka

#102 of 129 hotels in Sigiriya

Guests' Choice

Review score

Based on 70 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 10 May 2024

    9.0
    Nice to stay. Good environment. Friendly staff.
    • Leisure trip
    • Group
    • Standard Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Very nice and contributing staff. Clean and Large room with different style.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Shower

    Location , Calmness & way the food got served

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    A big party one night with loud music until 4 am.

    Spacious rooms with fridge, tea and coffee facilities and water supplied daily. Loved seeing the monkeys and wildlife around the hotel. Big thank you to Natasha for being so helpful and kind.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    In general a very pleasant stay wit evening diner.
    • Leisure trip
    • Group
    • Standard Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Shower flooded in 1 out of the 2 bungalows. Rectified when reported, however very uncomfortable and inconvenient at the time. Very nice and professional female manager. Very polite and helpful staff members.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Peaceful stay
    • Leisure trip
    • Family with young children
    • King Room with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Hot water pressure in the bathroom was an issue

    The pool and the ambience was really relaxing.it was a nice calm peaceful place

    Stayed in February 2024

  • Reviewed: 7 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    We were not happy with the restaurant food.

    We enjoyed the stay and certainly recommend to my friends. Dilki the receptionist went out of her way to help with our requirements.,thank you Dilki.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Garden View
    • Stayed 1 night

    The AC worked only on blast and it was the loudest thing ever.

    The size of the room was perfect for our 4 member family. The room was clean.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Need more attention on maintanance and ambiance.

    Staff were so kind and sweet Location was really good Breakfast was excellent

    Stayed in January 2024

  • Reviewed: 26 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Great size rooms. Loved the swimming pool after a long hot day. Staff were fantastic.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    8.0
    I have a good stay. The staff accounts for it!
    • Leisure trip
    • People with friends
    • Standard Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Food is not satisfactory. Also lack of selections.

    The staff are friendly and helpful.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    8.0
    Natasha is very lovely and helpful. Big rooms, Proper hot water, and a generator.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Garden View
    • Stayed 3 nights

    The international breakfast was very basic, not a buffet either. The waiters know a little English.

    Natasha, the receptionist lady was very helpful, speaks English very well. She answered all the questions and arranged a taxi to take us to Kandy, a tuk tuk for daily usage, and an Elephant jeep safari for us. The rooms are huge. They have generator in case the power cut. Hot water is really hot (nearly boiling). There is an AC and fan in the room. They close the main gate so, no monkeys or elephants are in the garden.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    Waste bins in room should be bigger l

    Quite location away but not too far from the centre...liked the colonial style room which was spacious and comfortable.. tasty buffet and helpful staff. Special thank you for Natasha at front desk for sorting out my booking which was Incorrect 😔

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    Great stay. Lovely people. Will choose again!
    • Leisure trip
    • Group
    • Standard Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Chairs were uncomfortable.

    Service, room, grounds, breakfast.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The rooms are really specious and clean Hot water in the showers Lovely pool area Staff was so lovely and very accommodating Wound definitely stay again

    Stayed in December 2023

  • Reviewed: 29 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Garden View
    • Stayed 1 night

    overall pleasant stay

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    Very helpful staff, delicious food - enjoyed our short but sweet trip.
    • Leisure trip
    • Couple
    • King Room with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Bath tub needed a little TLC but nothing to complain about really!

    AMAZING dinner, very helpful and kind staff. Gave us tea whilst we sheltered from the rain after we checked out, and the manager of the hotel was lovely and incredibly helpful with helping us to book. Very quiet and large bedroom.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Very peaceful and quiet. Staff at the desk very helpful

    Stayed in November 2023

  • Reviewed: 31 March 2024

    6.0
    Clean & comfortable but not quite royal or retreatish!
    • Leisure trip
    • People with friends
    • Standard Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Room was very hot on arrival and the fridge wasn’t cold Air con worked but was really noisy and doesn’t get super cold. The key number didn’t match the room number Pool was dirty when we arrived but was vacuumed the next day. Bathroom toiletries are the refill variety which is great but product hard to get out from bottles. No pool towels supplied Only 1 pillow & 1 bath towel supplied per person (staff more than happy to supply more when asked though) WIFI in rooms is absolutely hopeless. Drops in & out constantly Fan extractor in bathroom doesn’t work Limited Power outlet plugs so bring a power board with your Lankan adaptor plug. Rooms weren’t cleaned nor beds made on our second day. No phone to call the front desk to ask for the ice, extra towels, pillows, luggage trolley etc Nothing a few little walks couldn’t sort out though, but we did feel like we were going back and forth.

    Clean & fresh. No bad smells Staff were all lovely and tried so hard to please us. Ordered a Sri Lankan omelette & fries in the large restaurant which were great. Food served quickly… but we were the only guests. Supplied 2 bottles of water on 1st day but not on the 2nd day. Ceiling fan is quite Our room had a nice outlook over the pool area and garden Water pressure & temp are ok The rooms are large and spacious Nice enclosed terrace in front of the rooms with table and chairs Great quiet location. Only a short drive into the village for a meal or drinks and only 10 min drive to Lion Rock.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    They are good as they are new team who is trying their best to please the customers.
    • Leisure trip
    • Group
    • Standard Twin Room with Garden View
    • Stayed 1 night

    The food portions are too big enough for 2 people.

    Food is very good and they gave too much and we could not eat.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel, great service

    Stayed in February 2024

  • Reviewed: 24 February 2024

    6.0
    Average but good value for money.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Facilities need a bit of renovation. AC did not work well. Wash basin drain was closed and could not open.

    Staff were friendly and supportive. The location is very near to Sigiriya. Calm and quiet environment.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    None

    Staff , ambience , detailing in room and food . We are newly married couple when we visited the place staff was so conscious they decorated the room for us without even asking . Made amazing breakfast setup for us decorated with flowers and customised card . The complete experience was amazing Special thanks ro Nikita 💓

    Stayed in February 2024

  • Reviewed: 14 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Make sure you have something to do while waiting for food (nearly 2 hour wait)

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Recommended
    • Leisure trip
    • Couple
    • Standard Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The water preassure could be improved. Continental breakfast is not a great quality- i would suggest the restaurant sticking with Sri Lankan cusine. The bar looks great but unfortunately not open. Adding bikes for guests to use would be a very big plus for this place, since rides are hard to find around here and extremely overpriced. Although not far from places, walking is really not pleasant due to so many dogs and monkeys. With bikes you could get everywhere within 5-10 minutes.

    The place is beautiful. The room is really big and comfortable. It looks relly nice the way the entry way is separated from the pool area- unfortunately we had no chance to use the pool due to our packed day programs, but it was very clean and inviting. The staff is extremely kind and helpful. The restaurant is quite good at preparring local meals.

    Stayed in February 2024

Showing 1 – 25

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