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Reviews of Sofia Colombo City Hotel 4 stars

295a Galle Road, 00300 Colombo, Sri Lanka

#5 of 105 hotels in Colombo

Guests' Choice

Review score

Based on 145 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.3

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 18 May 2024

    9.0
    It’s a 5 stars not 4 stars
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Room a little bit small. But all other things are very great.

    Should be 5 stars hotel not 4 stars.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Great hotel
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Sea View with Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Was clean, my room had a lovely view. Rooftop pool was great. Staff were very friendly. Was just a short overnight stop arriving in Colombo before moving on to Ella the next day. Pretty perfect.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    A good hotel in a decent location with everything needed for a good stay in Colombo
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 3 nights

    Whilst the rooftop pool was good, the facilities surrounding it weren't as good. There was only 10 lounge chairs for the entire hotel, which if timed incorrectly, would mean you were without somewhere to relax on the roof. There is additional space on the roof for further chairs but it is to be seen if more are provided in the future. The same goes for the cushions on the chairs. When we tried out the pool, there was only 5 cushions, as the rest had been sent to clean, meaning there were chairs without cushions and it wasn't really comfortable. The breakfast, whilst a good selection, was cold as the lids for the trays were kept open. This is only applicable to the hot items, as there was also quite a lot of items that didn't require heating. However, the breakfast was a bit lacklustre in terms of flavour and consistency, such as the idli (south indian steamed rice cake) was quite heavy (it is supposed to be light and fluffy). These are very minor issues, ones that will no doubt be rectified with time, but ones that were present during our stay.

    With the hotel being fairly newly opened, it was very clean with no apparent issues of maintenance. The room was a good size with all the amenities that would be required for a stay in a hotel. The rooftop infinity pool was really nice, with good views of the sea and the city. The staff were very welcoming and friendly and would not hesitate to help if asked. The breakfast had a good spread and items could be requested from the kitchen if the buffet wasn't suitable.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe King Room - Sea View with Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 2 nights

    The staff was incredible friendly and helpful! Attentive and responsive, and Raj, who works downstairs, went above and beyond to support.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Very brief stay here but a wonderful welcome to Sri Lanka and Colombo
    • Leisure trip
    • People with friends
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff! Rooms were very clean. Good breakfast.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Amazing stay and would 100% recommend to anyone!
    • Leisure trip
    • Couple
    • Deluxe King Room - Sea View with Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Check in time took a bit long. But there was a very comfortable lobby area to relax in.

    Underground parking and easy to park. Unloaded our luggage before we went down and they brought it right to our room after check in. During check-in they gave us a nice refreshing shot of a tamarind cooler. The room's sea view was really quite amazing. It was even more amazing from the pool which we enjoyed. They provided beach towels to use while we were up there and there were very comfortable loungers to use under sun umbrellas. The pool itself was an infinity pool where you have a view into the ocean on one end. The room itself was really good. The bed and pillows were all very comfortable and the fridge worked great. The shower was really amazing. The water pressure was good and hot water came out in a matter of seconds. Huge mirror and well-lit and towels were soft and fluffy. Breakfast in the morning was amazing. Maybe they fixed it after all the other reviews. We had a buffet that included a fresh omlette/waffle/pancake station, assortment of different breads, warm food (rice, roti, hoppers, curry, sausages, bacon, mushrooms, baked beans, grilled tomatoes), cold cuts, salad, fresh fruits, sweet pastries, tea, coffee, juice... Not sure what else other people needed but for us it was plenty! The service is also very good. Everyone was very friendly and always smiling. It was really nice to see. They were also always very responsive and kind with us. The location was rather central. About 10mins to the Galle Face Green area, 15mins into the dutch hospital area, about 15minutes to the national museum and Independence Square area. If I come back to Colombo again, I would definitely stay here again!

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Its very hard to be better. Very satisfied. Thank you.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Lovely comfortable hotel in a great location
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    They do not have a liquor licence so no alcohol can be served at all

    Clean, comfortable. Lovely rooftop pool in a great location

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Perfect!
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night

    Nil.

    Right, so this is how it started. I once checked in at around 00:00 AM having made a booking through an OTA. The gentleman who welcomed me was Mr. Lewis who was one of the most polite people I have met. He was very humble, welcoming and kind. Very hospitable too. He honestly made me feel like home. As soon as I entered, I loved the way the hotel looked. It's very chic and simple. It's also lit up nicely. The staff at the ground floor were very welcoming and kind too. I entered and then as I mentioned Mr. Lewis did his perfect job. I was truly 'feeling' it! He was kind enough to give me a 'special' room that has a sea view on the first night. He escorted me to my room and I loved the room. The room is pretty spacious. It has all amazing amenities. What I truly loved is the bathroom fittings. The 'Hansgrohe' bathroom fittings was top class especially the shower. The beds were comfortable and it was amazing! Now, I had only booked for one night. The next day, I extended. And, I switched my room. One of the best parts is that I didn't feel like leaving because the staff were so kind to me and the next best part is that I booked it with breakfast. The breakfast was a buffet and it was good. Now, as time passed - I kept extending. I came for 1 night and ended up staying for 10 nights because it felt like home. The staff were all like family. I used to wake up super late around late afternoon during my stay while I have booked it with breakfast. Of course, I missed my buffet. But, I usually just call them and they send me this large special breakfast called the 'Sofia Special Breakfast' to my room even though it's tough and inconvenient for them as it is lunch time. They have the best mocktail menu at the bar. Honestly, highly recommended. The prices are really good too. Highly recommended to watch the sunset, have delicious drinks and have a good chat. I know this sounds like a marketing review but it is not.

    Stayed in March 2024

  • Reviewed: 7 May 2024

    9.0
    Great staff, good amenities, breakfast can be improved
    • Business trip
    • Group
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 11 nights

    There were not much variety in terms of breakfast and after a few days, it gets tiring having the same things which were not Sri lankan/ asian dishes for breakfast

    The hotel is ideally located, close to many shopping areas either by foot or by a short ride in a car or tuk tuk. The staff were very helpful and professional

    Stayed in April 2024

  • Reviewed: 7 May 2024

    9.0
    Good service
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 3 nights
    • Submitted via mobile

    Food quality sometimes

    Should improve food quality

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Beautiful hotel with excellent staff. Roche was particularly helpful.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Sea View with Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    The lights were on a sensor and kept turning off while I was reading and on when I went to the toilet in the middle of the night. Apart from this no problem.

    Clean, comfortable, excellent food. The staff were very polite and incredibly helpful

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Perfect landing spot when arriving in Colombo
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    Lights in the room had a life of their own, turned themselves on for no reason during the night

    Clean, newly refurbished modern hotel Very attentive staff, Raj the concierge very helpful with transport, the trainee on the front by desk who helped with my new sim for my phone(!) and the lady from customer services Comfortable too, good shower, nice pool, towels and sun beds

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    An excellent stay at a decent price
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    The pool was amazing. Great views. The staff were so friendly and the rooms were spacious. A very comfortable stay and great to have early check in after a 20 hour flight.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    A bit of luxury away from home.
    • Leisure trip
    • People with friends
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    The only downside for me in this entire experience is the customer service agent managing bookings on behalf of the landlord/management company. I found them unnecessarily pushy on numerous occasions when it came to payments, reviews , etc. If you can't see past this relatively minor fact , then you'll have a great time.

    We loved everything about the place and the service provided by Sujeet ( the place care taker on site ) and the management company looking after the property ( they bought toys for our daughter as there were none at the property) Breakfast was cooked fresh daily and was very good. The location was not bad either but note the beaches around the property aren't that nice, so you will need to travel 10min by tuktuk to get the nicer ones. We also wish we went at a different time than mid-April as the city was dead, but that's our fault.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Beautiful pool and clean, great sized rooms
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 7 nights

    The hotel is so beautiful, the rooftop pool is incredible and the storm and sunset watching from there was great. The staff are so attentive and helpful. There were plenty of choices at breakfast and the food was great. It was a shame the alcohol license hadn't yet been approved but it was an easy walk to the shop to get a few beers. There is also a great ice cream shop over the road. It was about a 30 minute walk or a short tuk tuk ride to the Galle Face Green, which was lovely in the evening.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Perfect stay
    • Leisure trip
    • Group
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Very good location and new building!! Stuff was amazing especially the reception desk lady!! Super recommended

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Great new hotel, some small improvements can make it even better
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 5 nights

    The water as well as the amenities are small bottles and packed in plastic. Better get re-fillable bigger option and re-fill when doing the daily service with water, shower gel, shampoo and body lotion. Although there is the sign that if you hang your towel, they will not exchange it, it still happened every day. It's sad if you want to contribute to the saving of laundry and do the needful yet the towels are still getting exchanged. Small things to adjust to make the overall experience even better! We only ate breakfast once, which we have to say was a bit disappointing. The choice is quite small and for the price you pay not worth. I recommend to rather go and find a small cafe around the area which will have better and cheaper choices.

    It was a very nice, new hotel which is located quite convenient to reach good shopping malls, embassy or or government facilities. The room was very quiet, the bed super comfortable. They provided everyday enough water, there was an iron board and iron in the room too. Fantastic view over the ocean but also partially the skyline of Colombo

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Comfortable
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Sea View with Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Currently no license to sell alcohol

    Spanking new hotel. All the staff were very attentive, particularly Roche. Highly recommend

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 3 nights

    Wi-fi was slow, often dropping out, and we had to log in with a new password each day. Lack of a liquor license.

    Attentive, courteous and helpful staff without exception. Rooftop pool was as good as the pictures.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Super Location but the service is s little bit too much. They really want to impress
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    The service is too much! They are all around you

    The rooms are super good

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Great value for money, perfect for a short stay in Colombo
    • Leisure trip
    • Group
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night

    We arrived at 2am from the airport and the checkout process was very slow, would be great to speed it up when customers arrive late and just want to go to sleep! But otherwise no complaints, the staff was very nice.

    Very good value for money, the room is clean and modern, the location is good, and the swimming pool is very nice.

    Stayed in March 2024

  • Reviewed: 28 April 2024

    9.0
    Wonderful, clean facility with kind and helpful staff.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 11 nights

    Didn't have the liquor license yet. Still Staff accommodated me for BYO

    Situated at One of the best locations in Colombo. Easy to get around and its a new establishment.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Great hotel in city center
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    -

    Newly redesigned , Everything was great ,perfect staff and very attending ,good food and shisha was great Mithma was great host ,explained everything to us about facilities of the hotel and helped with any question we had Raj is best bell boy here ,very friendly and attentive . Dinendra made us a lot of ice coffees ,best in Sri Lanka . 10/10 experience would definatly visit again Thank you

    Stayed in April 2024

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