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Reviews of Sofia Colombo City Hotel 4 stars

295a Galle Road, 00300 Colombo, Sri Lanka

#6 of 103 hotels in Colombo

Guests' Choice

Review score

Based on 120 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 2 May 2024

    10
    Beautiful pool and clean, great sized rooms
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 7 nights

    The hotel is so beautiful, the rooftop pool is incredible and the storm and sunset watching from there was great. The staff are so attentive and helpful. There were plenty of choices at breakfast and the food was great. It was a shame the alcohol license hadn't yet been approved but it was an easy walk to the shop to get a few beers. There is also a great ice cream shop over the road. It was about a 30 minute walk or a short tuk tuk ride to the Galle Face Green, which was lovely in the evening.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Perfect stay
    • Leisure trip
    • Group
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Very good location and new building!! Stuff was amazing especially the reception desk lady!! Super recommended

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Great new hotel, some small improvements can make it even better
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 5 nights

    The water as well as the amenities are small bottles and packed in plastic. Better get re-fillable bigger option and re-fill when doing the daily service with water, shower gel, shampoo and body lotion. Although there is the sign that if you hang your towel, they will not exchange it, it still happened every day. It's sad if you want to contribute to the saving of laundry and do the needful yet the towels are still getting exchanged. Small things to adjust to make the overall experience even better! We only ate breakfast once, which we have to say was a bit disappointing. The choice is quite small and for the price you pay not worth. I recommend to rather go and find a small cafe around the area which will have better and cheaper choices.

    It was a very nice, new hotel which is located quite convenient to reach good shopping malls, embassy or or government facilities. The room was very quiet, the bed super comfortable. They provided everyday enough water, there was an iron board and iron in the room too. Fantastic view over the ocean but also partially the skyline of Colombo

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Comfortable
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Sea View with Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Currently no license to sell alcohol

    Spanking new hotel. All the staff were very attentive, particularly Roche. Highly recommend

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 3 nights

    Wi-fi was slow, often dropping out, and we had to log in with a new password each day. Lack of a liquor license.

    Attentive, courteous and helpful staff without exception. Rooftop pool was as good as the pictures.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Super Location but the service is s little bit too much. They really want to impress
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    The service is too much! They are all around you

    The rooms are super good

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Great value for money, perfect for a short stay in Colombo
    • Leisure trip
    • Group
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night

    We arrived at 2am from the airport and the checkout process was very slow, would be great to speed it up when customers arrive late and just want to go to sleep! But otherwise no complaints, the staff was very nice.

    Very good value for money, the room is clean and modern, the location is good, and the swimming pool is very nice.

    Stayed in March 2024

  • Reviewed: 28 April 2024

    9.0
    Wonderful, clean facility with kind and helpful staff.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 11 nights

    Didn't have the liquor license yet. Still Staff accommodated me for BYO

    Situated at One of the best locations in Colombo. Easy to get around and its a new establishment.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Great hotel in city center
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    -

    Newly redesigned , Everything was great ,perfect staff and very attending ,good food and shisha was great Mithma was great host ,explained everything to us about facilities of the hotel and helped with any question we had Raj is best bell boy here ,very friendly and attentive . Dinendra made us a lot of ice coffees ,best in Sri Lanka . 10/10 experience would definatly visit again Thank you

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Colombo
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 3 nights
    • Submitted via mobile

    It didn't worry us but they didn't have their alcohol licence so most other travellers left the building before sunset so their sunset viewing area was empty

    Clean and new apartments in a central location. Great infinity pool and easy to get around via tuk tuk for approx 100 rupees per km

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Great location, Nice pool.
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 2 nights

    We were told to leave the pool area as there was an event happening that evening. The staff were setting up for the event when we arrived at the pool but there was no warning as to when we needed to vacate. Other guests left as they were feeling uncomfortable and it was when we moved a sun lounger we were awkwardly told they had an event soon so they needed to take the lounger. We specifically chose this hotel because it had a pool so some warning would've been appreciated. We chose not to use it earlier in the day to avoid the midday sun.

    Comfortable Great aircon Helpful staff Great location Quiet

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    The perfect start or finish to your time in Colombo!
    • Solo traveller
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Exceptional service from start to finish. Wet towels and welcome drink on arrival. 5 star service from Roche on arrival and Thisura, Jimi and Nilanku were super also! You have to come here for your first night in Colombo - or last! I spent my last night travelling here and it was a real treat!

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Staff is very friendly, kindly. @Mithma is very best person here. Guest relation is very professional. Food was great, muffins, donuts, croissant for breakfast. Room was clean. Swimingpool at the top with good view. We had a great time here.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Business trip
    • People with friends
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    The chicken process was a bit slow.need to fast the chicken process

    Everything

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    New hotel in Colombo
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    From the greeting as we arrived (Raj & Deen) to the checkin, wonderful friendly and helpful staff. The hotel was opened in Jan 2024, and rooms are quiet and very comfortable. Fabulous breakfast spread Rooftop pool excellent No bar operating yet, but I’m told this will come. Also, it’s not far from the city centre

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Sea View with Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    Very cooperate with an impersonal feel.

    Great location with views of the city. Roof top pool more than ticked the boxes, and the kids loved it.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    This is a very good hotel with excellent staff.
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    * Very clean and pleasant smelling; * There is everything you need for living: bathroom accessories, hair dryer, iron... * Very welcoming and friendly staff.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Happy to rebook again and again
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 5 nights
    • Submitted via mobile

    I liked very much

    Staffs very friendly , especially Jim and Rajer …. The hotel in great location and extremely clean

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Best hotel in Colombo
    • Leisure trip
    • People with friends
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay is the staff. We checked in very late, and they were just there ready to accommodate our needs. We also got an upgrade and a late check out.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel, the personal is super kind and helpful. The view is amazing and the food is really delicious 😋 😍. For sure, I will be back

    Stayed in March 2024

  • Reviewed: 12 April 2024

    10
    Very nice and new hotel.
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    New and clean facilities. Professional staff, and a great roof pool.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect

    Stayed in March 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Just be aware that there will be 28% charged on top of the quoted price from booking.com. We were not aware of this and were a bit shocked.

    Lovely hotel with a delicious buffet breakfast. Very clean room and comfy bed.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Excellent will definitely return
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View, Complimentary Early Check in & Late Checkout On Availability & 10% Discount On Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    Outstanding hotel and facilities only open a few months. Staff were excellent, so attentive, accommodating and friendly especially Dinendra and Lakmal even though all staff were amazing ( just didn't get names) The food and drinks were excellent too.

    Stayed in April 2024

Showing 1 – 25

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