49 Victoria Road, 40000 Jaffna, Sri Lanka
#19 of 24 hotels in Jaffna
Guests' ChoiceBased on 37 hotel reviews
6.4Cleanliness
6.9
Comfort
6.8
Location
8.1
Facilities
6.6
Staff
8.6
Value for money
6.7
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Showing 1 – 25
Reviewed: 20 April 2024
Ekanayake
Sri LankaTea and water bottles provided in the room only first day and after that we had to call for them.Trash was not taken away and there were only two towels for three days.
The location was great.
Stayed in April 2024
Reviewed: 29 February 2024
Kanagasabai
United KingdomChoice
Breakfast limited.
Stayed in February 2024
Reviewed: 29 January 2024
Vellasamy
MalaysiaRoom condition bad
Staffs
Stayed in January 2024
Reviewed: 28 December 2023
Varuna
Sri Lankaaverage.
medium.
Stayed in December 2023
Reviewed: 30 September 2023
Bb
Sri LankaThe bed spreads were not washed and pillows looked dirty. We didn't use the pillows or the towels. I prefer if they can replace the spreads after guests leave and before other guests check in.
I liked the location as it was close by to all our other planned destinations.
Stayed in September 2023
Reviewed: 21 July 2023
Subramania
AustraliaNo toiletries. No shampoo, no soap. Only one towel is provided for double occupancy
Stayed in July 2023
Reviewed: 18 June 2023
Sin
United Kingdomrestaurant hygiene
breakfast good ,hotel is very close to town centre.
Stayed in May 2023
Reviewed: 29 March 2024
Elankeeran
IndiaLittle more improved
Ok
Stayed in March 2024
Reviewed: 28 February 2024
Pete
United KingdomDirty throughout, poorly managed
Nothing
Stayed in February 2024
Reviewed: 25 February 2024
Arunthathi
United KingdomOne meal of deviled chicken was all bones and no flesh at all We complained about it and could not touch it or eat it
Friendly staff Most of them were youngsters and went out of their way to help us Breakfast was good
Stayed in February 2024
Reviewed: 12 August 2023
Weerasuriya
ItalyWe had booked three rooms via booking.com and we get our confirmation email too.but when we arrived that hotel management said they haven’t any rooms and even they didn’t support us.we are highly disappointed about this hotel and management. Not recommend to anyone.
Stayed in August 2023
Reviewed: 20 July 2023
Senthuran
Sri Lanka1. Beds are full of dust 2. They have kept bidet shower closed, when opened the water was leaking 3. Bathroom Shower isn't working 4. They don't keep mineral water in room, just tap water filled in bottle 5. No safety locker inside room 6. Room was very bright and too hot as sunlight comes inside 7. Fan was in speed no 5, but it rotated like speed no one 8. AC swing didn't work, old AC, even if you put in 17 and fan is on no 5. Just you will feel like you ate sitting under the sun 9. They've kept a bucket to bath, it was full of dirt 10. Cockroaches running everywhere, even on bed 11. It's like a home for Mosquitoes 12. You have to walk like 15 mins to get food or tuk tuk
They have given early checkin by early morning without any extra charges
Stayed in July 2023
Reviewed: 30 June 2023
Bhanuka
Sri LankaThe rooms were clean. The staff was nice and very flexible. They tried to accommodate all my requirements. I checked in very early because my bus arrived at Jaffna at 6 am and they allowed me to check in immediately. The restaurant was clean and the food was good. The Wi-Fi speeds were good. The location is 5 mins walk from Jaffna town, but still in a quiet neighbourhood. The hotel has space available for limited number of vehicle parking as well. They have a backup generator on standby, which is a bit loud for me as my room was close to it.
Stayed in June 2023
Reviewed: 9 June 2023
Sothirajan
United KingdomStaff and service. Very nice food.
Stayed in June 2023
Reviewed: 28 May 2023
Alagu
Sri Lankanothing adverse to comment
location and service
Stayed in May 2023
Reviewed: 27 May 2023
Thankarasa
United KingdomNeed to have ice cubes all the time should not runout
Everything the hospitality, friendly staff smiley face's and the willingness to assist me anytime few names I want to mention jenny at the reception was extremely helpful, jeya house keeping was very good. And the food was fantastic I tried the jaffna crab curry so delicious hats off to chef kumar and assistant cook..very warm welcoming hotel to stay
Stayed in May 2023
Reviewed: 28 March 2023
Lorain
United Kingdomnothing
very caring and committed
Stayed in March 2023
Reviewed: 21 March 2023
Anjeli
United KingdomI was very happy with my stay. Overall, I enjoyed the hotel. It's not luxurious but it's great value for the money.
Lovely stay in the centre of Jaffna - very convenient location. Rooms were clean and comfortable and the bathrooms seemed newly renovated. We enjoyed the food too- would recommend to those who want to experience Jaffna’s first hotel.
Stayed in March 2023
Reviewed: 19 March 2023
Vinayagamoorthy
United KingdomNothing to report
Very friendly staff & excellent meals. Very helpful staff & ready to please you even out of hours.
Stayed in March 2023
Reviewed: 14 March 2023
Margaret
United KingdomThey were setting up a new WiFi system at the time which was slightly frustrating but should be resolved by now
Central location. The place seems to have been recently renovated so was v clean, especially the bathroom which was my main concern. We enjoyed the local dishes on offer. The staff were v friendly and welcoming. Would say good value for money compared to the other hotels in the area. We will surely be back.
Stayed in March 2023
Reviewed: 12 February 2024
Mia
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 1 January 2024
Namal
Sri LankaThere are no comments available for this review
Stayed in December 2023
Reviewed: 22 August 2023
Jeevanandam
United KingdomThere are no comments available for this review
Stayed in July 2023
Reviewed: 29 July 2023
Malith
Sri LankaThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
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