Main Street, Pottuvil , 32500 Arugam Bay, Sri Lanka
#69 of 123 hotels in Arugam Bay
Guests' ChoiceBased on 60 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
9.4
Facilities
8.2
Staff
8.7
Value for money
7.5
Free WiFi
5.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 10 May 2024
Rox_petrescu
RomaniaThere were some very steep steps to our room. This was the only thing that I did not like.
The place is super-cool. Once you entered the garden you feel that you are in a botanical garden. The vegetation is stunning. Then, the design of the entire place is amazing. Our room was very spacious, clean, fresh, comfy. The place is very quiet. The attention to every detail and the commitment to develop something in harmony with the surroundings are the things that really impressed me.
Stayed in May 2024
Reviewed: 16 February 2024
Hannah
United KingdomWe booked in off season so it was very quiet
The hotel and staff were lovely
Stayed in December 2023
Reviewed: 27 November 2023
Chamarie
AustraliaNo coffee sachets in the room and have to wait until 8am to get a coffee
Barista coffees
Stayed in November 2023
Reviewed: 9 October 2023
Barak
IsraelVery very good …. Cool stuff . Great restaurant
Stayed in October 2023
Reviewed: 30 September 2023
Dan
GreeceIt is expensive relatively to other places, not all rooms have AC and because of all the plants around there are a lot of mosquitoes and bugs, not necessarily a bad thing but it’s not very comfortable
Very beautiful place, the garden is well maintained, there is a wonderful place to chill outside the hut and the shower is great
Stayed in September 2023
Reviewed: 23 September 2023
Bar
IsraelThe air conditioner was not strong enough for the size of the room but there was also a fan
Amazing room(villa rama) , really big and clean Amazing balcony
Stayed in September 2023
Reviewed: 14 September 2023
Salman
JordanThe rooms we stayed at had an AC however not a heavy enough blanket to keep you warm! NO fan either! so was a bit cold compromising sleep
location is amazing and the bathrooms are great!
Stayed in August 2023
Reviewed: 11 September 2023
Cassuto
IsraelThe rooms are big and comfortable The design is very special and calming Location is amazing! I definitely recommend about this place :)
Stayed in September 2023
Reviewed: 26 August 2023
Gil
IsraelThe garden. Atmosphere, quite away from arugam bay noise.
Stayed in August 2023
Reviewed: 21 August 2023
Eliyas
Sri LankaHot water was not available all the time which was disappointing.
location is amazing, on the strip where all the action is. beautiful garden with amazing greenery and places to relax all over the property! Bathrooms were nice and spacious
Stayed in August 2023
Reviewed: 21 August 2023
Carlota
NorwayI have tried the surf classes recommended by the hotel and wasn’t amazed. It is not a minus, but only something we didn’t pay attention before booking the hotel doesn’t have pool.
Very nice location right at the heart of Arugam Bay. The rooms are big and comfortable and the hotel has a exotic vibe right at the heart of the city.
Stayed in August 2023
Reviewed: 14 August 2023
Yehezkel
Israelwe stayed in the sunrise cabana. air-conditioning is on the second floor and you need to freeze the upper floor in order to feel it on the lower floor
Hotel is beautiful. rooms are nice and clean. stuff is kind and helpful.
Stayed in August 2023
Reviewed: 22 July 2023
Tom
NetherlandsLoud noise of partys in surroundings at night.
Great ambiance, friendly staff en very chill cabanas. Nice and super clean bathroom with great shower.
Stayed in July 2023
Reviewed: 1 June 2023
Joanna
United KingdomIt gets very hot, so go for a room with air conditioning if you prefer! Can be a little noisy due to the central location but still lovely.
Amazing cabanas set in beautiful tropical gardens, a little oasis just off Arugam Bay high street. We had a meal in the garden and it was the most authentic food we’d had in Sri Lanka! Staff were very friendly and helpful.
Stayed in May 2023
Reviewed: 11 April 2023
Yoel
IsraelThe maintenance of the rooms and property is bad, no cleaning so the place and rooms are not so clean. Breakfast is local food and no variety all..
Great location. Rooms are nice . Bath. Nice people, the garden.very authentic.jungle vibes.
Stayed in April 2023
Reviewed: 18 March 2023
Dharshana
Sri LankaAbsence of private parking inside the hotel.Parking your vehicle near by the road make you a little uncomfortable.
The concept and the environment
Stayed in March 2023
Reviewed: 28 August 2022
Andrea
RomaniaNo cleaning for 3 nights stay. Garden cabana not in too good shape but manageable. Felt a bit low value for money
Posh garden, close to the beach, nice surrounding. Personnel very attentive, nice restaurant and good breakfast
Stayed in August 2022
Reviewed: 23 July 2022
Alex
IsraelNot enough light in the rooms, and value for money - a little pricey in my opinion
The cafe shop and traditional Sri Lankan meals. The cabin was also nice… And the stuff and people are extremely nice :)
Stayed in July 2022
Reviewed: 9 May 2024
Dana
IsraelSTAY AWAY FROM Surf N’ Sun Hotel !! In short- the owner was aggressive and verbally abusive towards us and almost physically (trembling, shouting, and getting inches away from us) after we complained about having no hot water in the shower for 2 days. In addition, the place is really not worth the price - bad infrastructure, constant construction noises throughout the day, bad breakfast and disrespectful and aggressive attitude for their guests. In detail- We specifically looked for a high quality room with a bathtub, hot water, and air conditioning. At first, it seemed fine, but as soon as we arrived, we heard ongoing renovations from morning till evening, and they refused to move us to a farther room without an additional payment. Later, we found only cold water in the shower, and we were told the heater broke and the only solution was to move to another room where the air conditioning wasn't working properly (We went to check the room and their staff were sleeping in it). When we refused to sleeping with no AC, they offered us complimentary breakfast instead and say it will be fixed, but on the next day- still no hot water. They were quite dismissive and indifferent. The next day we asked to talk to the owners. We told him their solution wasn't reasonable considering the price we paid. Despite everything being said calmly and politely, he started shouting at us about our complaints. He was very intimidating, and when we told him there was no reason to shout at guests, especially when we didn't do anything, he raised his voice further, shouting that "he's the owner of the place and he'll do whatever he wants", started making threatening body gestures, so we backed off and went to the room to calm down and think. When we came out, he was waiting outside and asked to talk to my boyfriend alone.
Stayed in April 2024
Reviewed: 26 October 2023
Ciara
Irelandnothing
A stunning property in a tranquil paradise. You would not think that you were in the middle of Arugam Bay. Staff and room were excellent. We were extremely happy with our stay here.
Stayed in August 2023
Reviewed: 4 October 2023
Yarin
Israelbugs and open-air shower
design and location
Stayed in September 2023
Reviewed: 2 October 2023
Monika
FranceEverything. Amazing and very friendly staff. Beautiful place with great music and food. Highly recommended ❤️❤️
Stayed in October 2023
Reviewed: 2 October 2023
Zeiger
Sri LankaNo ac , the door didn’t close The bathroom had problems with the flush. Looks nice but nothing more
Stayed in October 2023
Reviewed: 11 September 2023
Uffelmann
NetherlandsIt was super loud. Noise was coming not just from the bars and restaurants around it, but the hotel itself blasted loud music well into the night. Made sleeping there quite an ordeal. I don’t recommend if you want a good nights sleep. Also waay overpriced, like 4 times as much as for comparable accommodations that are much more peaceful and closer to the beach.
Very pretty hotel, right on the Main Street
Stayed in September 2023
Showing 1 – 25
Benidorm, Spain
Minneapolis, USA
Barberino di Mugello, Italy
Medinaceli, Spain
Beirut, Lebanon
Seoul, South Korea
Lisbon, Portugal
Maribor, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content