The staff were very helpful and kind, Easily located and very clean with comfy rooms and privacy

Stayed in May 2024

Perfect location! Friendly staff and nice rooms. Their massages are highly recommended. We also had an airport drop-off from the hotel which was really great!

Stayed in May 2024

Staff are a bit unorganised and chaotic. The hotel doesn't give the staff tips if paying at reception so you have to give it separately in cash to them direct.

Nice hotel with good restaurant, they organised the airport shuttle for us which was helpful.

Stayed in May 2024

Value for the money

Restaurant staff is very good

Stayed in May 2024

Just a small point which did not really accured as a so called dislike, Online, it looks closer to the beach than it actually is. In case you are there just for a short visit, that does not bother too much. In case you want to stay longer, maybe it will be better to get somewhere closer. For me, it was no big deal. Further than that, there is nothing to mention.

Speaking for my wife: Very cute and cozy hotel in a very nice area close to the beach. In case you require pick up/drop off from/to the airport, the hotel team is offering to organize everything with a small amount of extra charge. So already from the start you feel very comfortable and welcomed and taken care of, especially when traveling alone as a woman. The whole team has a warm and family like behavior, which makes you feel like you enter the home of a very close friend, not a hotel. While checking in, you receive a deliciously tasty welcome drink, which, for me, was a huge benefit as I was really thirsty after a long and hot day at various airports. Usually, eating in hotels is not as good as local food but not here! These chefs are creating magic, and in case you are able to leave continental or american stuff aside and try the real sri lanka food, you will for sure be satisfied! I personally loved it and can highly recommend the Salt restaurant. Rooms are modern with air-condition, wifi minibar, providing a comfortable and fulfilling atmosphere, and if you still need something, lovely reception will help you out. I m happy, and in case I am back, Terrace Green Hotel will be my go-to place. Thank you very much for your lovely service.

Stayed in May 2024

There isn't really anything we didn't like. If I have to comment on something, there is no elevator, however, they have people to carry your bags up the stairs.

This hotel has everything you need, even one of the best restaurants in Negombo. The staff are super friendly and lovely. The hotel has lots to offer (we got a room with a jacuzzi on the balcony), you can get a massage and they offer free airport pickup too. The rooms are big and spacious and a big bed too!

Stayed in April 2024

Not for those who are looking for a pool in the hotel area.

Friendly, very professional personnel. First class restaurant downstairs, no need to leave the hotel premises if you're looking for a good meal. Exellent Spa, a real treat if you are leaving for a flight or have just arrived.

Stayed in February 2024

food and staff fantastic

Stayed in March 2024

We had a warm welcome from the staff and a lovely room with balcony. The hotel is in walking distance to the restaurants/main road. We especially wanna mention the awesome food in the restaurant! If possible not only eat your breakfast there but also stay for dinner :) the food is so delicious and the waiter Vijay is so kind and attentive! Thank you for everything!

Stayed in April 2024

I arrived unexpectedly at the Terrace Green Hotel having missed a flight. The staff were unbelievable in making me feel welcome and accommodating me despite not expecting my arrival at the time. I booked a spa treatment and it was superb. My room was comfortable large and spacious

Stayed in March 2024

Great location, a short walk to the beach and to some good restaurants. Staff were very friendly and informative. Trevin in particular was fantastic and very helpful. The spa is also a lovely addition and was great for a relaxing massage. Definitely happy with the stay here!

Stayed in March 2024

A swim pool with extra charges.

Upfront canteen with enough staff to deliver great choices of food.

Stayed in February 2024

The kindness of the staff!

Stayed in March 2024

Staff both at the front desk and restaurant were very friendly and helpful. The room was clean and the bed was comfortable.

Stayed in March 2024

The only thing we didn't like, and it was beyond the hotels ability to deal, was the sound of dogs fighting one night in the street nearby. Other than that it is not possible to fault the staff or the venue

The staff were very friendly and provided excellent service throughout the stay. The room was spacious and spotless The food was amazing. All cooked to perfection taking into account our love of spicy fresh foods.

Stayed in March 2024

Limited bar.

Courteous and helpful staff.

Stayed in March 2024

NA

Near to the airport ,as you start the trip it’s a good place to stay after a long flight . Staff polite and helpful.

Stayed in March 2024

Bed was a little 'lumpy'.

Rooms were good, the balconies were great and the onsite restaurant was fantastic!

Stayed in January 2024

My room location, no sound proofing (esp that it's a spa/hotel and should be relaxing) I could hear the clanking of dishes in the kitchen plus it needs an elevator

Everything mostly except the things I mentioned above

Stayed in February 2024

great spa, amazing dinner and breakfast, nice staff, nice and clean room

Stayed in February 2024

Noisy room as right above the restaurant and kitchen, struggled to sleep off the jet lag!

Top rated restaurant in Negombo within the hotel. Rooms nice, bed comfy, shower good. Airport shuttle went smoothly. Staff excellent.

Stayed in February 2024

Shower. Drain was outside shower area which meant most of floor becomes wet when shower is used

Nice room with balcony Fridge Good A/c

Stayed in February 2024

Very comfortable and clean. Staff went out of their way to be helpful and informative. We didn’t eat at Salt but rather wished we had!

Stayed in February 2024

Nothing

Friendly staff

Stayed in February 2024