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Reviews of The Castle by Don Louis 3 stars

148/68 George e de silva mv. (Kandy view garden) Kandy, 20000 Kandy, Sri Lanka

#4 of 208 hotels in Kandy

Guests' Choice

Review score

Based on 56 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    8.9

  • Facilities

    9.4

  • Staff

    9.7

  • Value for money

    9.4

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 27 April 2024

    10
    Choose them!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    There is literally nothing

    From 5 accommodations that we had ( same level from price and offer), this one was at least 1 level higher! - very very clean! - the owners were always there to help ( even got us discounts to other stuff around- like massages ) - the breakfast had everything! Best coffee, awesome food - dinner was also really tasty - the tuktuk driver took us everywhere, managed to get us best prices wherever we wanted to go - we extended our stay because we felt so good here

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Happy with the service provided and food was awesome
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    It’s was delicious

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    A delightful hilltop retreat at affordable price
    • Leisure trip
    • Solo traveller
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    It’s perfect.

    This is a deluxe hilltop retreat for those looking for a gold-star service at an affordable price. A lot of love and thought has gone into the presentation of this accommodation, making it a very memorable stay. Colonial history enthusiasts as well as nature-lovers will enjoy their stay here, and the staff are exceptionally pleasant. The food is of very high quality, the decor luxurious and the a/c rooms comfortable.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Good experience
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    We stayed 3 nights. The staff was super friendly and supportive. The restaurant was also good and clean. The food was delicious and the breakfast was really filling and worth the money. We used the pool and the gaming area too. Great stay!

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Amazing views, new friends
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The moment to leave

    Since the moment you arrive you are not a guest but a friend, best family/friends atmosphere ever, we even participated in their new year celebration with games and sweets

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The staff were incredibly welcoming, caring, attentive and kind

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are clean with comfortable beds. The dining area and terrace has incredible views. The place is peaceful without a lot of traffic noise. The staff was incredibly attentive. Sri Lankan food was delicious.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    -

    It was one of our best accommadations in Sri Lanka. We were able to enjoy the impressive view in the suite from both the bedroom and bathroom thanks to the large panoramic windows. The owners and staff were very friendly and helpful. They gave us a lot of tips. The breakfest and the dinner was very delicious. We can also reccomend a tuk tuk tour, which the hotel offers. We had two exciting and relaxing days in Kandy.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Very family friendly.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Just Amazing!
    • Leisure trip
    • People with friends
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely nothing, everything was perfect!

    What to say, this accomodation is really exceptional. Not only are the rooms 100% clean and spacious, but the staff is just so welcoming, warm and friendly. The pool is very refreshing with the hot weather. The breakfast was very diverse every day and there was something for every taste. We also had our dinners here which was very tasty, I highly recommend to try it! The dinner with the view on the sunset over the mountains is just stunning. The location is also amazing, a few minutes from the city center but also quiet with beautiful views on the mountains. We got so much help by the owners with my injured leg and they treated me like family. It was a pleasure staying in the castle and I would give 10 stars if I could. Thank you for everything.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    An absolutely amazing hotel, everything was perfect- the room, the pool, the views, the restaurant and its yummy food. What truly sets the hotel apart is the people who run it who are incredibly friendly, welcoming and thoughtful. You're well looked after and every single detail is taken care of. We genuinely didn't want to leave the place and are already considering the trip back. Thank you so much, Don Louis team!

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Room was very clean and the staff was super friendly! They organized a full day of visiting Kandy for us which we very much enjoyed. Will definitively come back!

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Very friendly owner and staff, breakfast was simple and excellent. Room was small but it was decent, clean and comfy. 200-300LKR three weel ride from the town.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    A lovely stay in beautiful surroundings
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    If I could give a review 11 a would! This was such a pleasant stay. The owners and all the employees are so warm and welcoming, always asking us how are we and if they can do anything for us. The location is perfect, just a 10-minute drive from the city centre, a bit uphill so you have a beautiful view of the lush green hills. My son had a birthday and they prepared a lovely celebration and cake and even gave him a small gift. He will remember it forever. They have a nice and refreshing pool and loads of games (billiard, picado, board games) - the kids didn't want to leave the place. I am so glad we booked this place because it was definitely one of the best in Sri Lanka. And food was delicious too!

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Very sweet welcoming people, always happy to help you with a tuktuk, we asked for a packed sandwich on the day of departure (paid extra) and they helped with that as well

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Probably the best hotel in Kandy.
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    We found nothing to complain about.

    The relaxed and friendly atmosphere. Our rooms exceeded our expectations. The meals were excellent and cooked to our liking. The children enjoyed the play park and the pool. The view from the restaurant was stunning, especially sunset. The location was a short ride from the Temple of the Tooth.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    The jewel in my Sri Lanakan experience
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing I didn’t like

    The breakfast and food in general here was great there is a lovely menu - all Freshly cooked - the chef let me watch him cook our dinner one evening - amazing . We are in Sri Lanka for 20 days after waiting 23 years to come and if I knew what I know I would start and finish at the castle - we were supposed to stay 2 nights only but had to extent our stay here. Koshali and her husband who own this place make the stay so memorable in this amazing cultural and fun city. They speak perfect English having lived there and are able to explain so much I didn’t know . To see a little of Kandy - you could spend a lot longer here - they can help and explain . They have a local tick Tuk driver - come part time actor - who can sort everything . If you require something they don’t have someone will get it for you.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Perfect !
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    It was a stunning property and the breakfast was lovely, really nice pool and spacious rooms.

    This place is beautiful, the family who run it are so lovely, warm and welcoming! We had a lovely stay here, really good location and the staff are always to help. They went above and beyond to make are stay perfect.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    This is a unique hotel with absolutely lovely and helpful staff
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    There were a few parts of the hotel that could have been tidier, including the baby pool part of the pool which needed to be cleaned more thoroughly.

    The staff were amazing. Nothing was too much trouble, including preparing a special breakfast and cake for our son’s birthday. The rooms were very clean. The view of Kandy/the mountains was spectacular. Our kids also liked the little play area.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Great
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Wonderful!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    The staff were exceptional. Food was delicious. A beautiful room

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Very good, very clean, they take care of every detail, very recommended. They also allowed me late checkout for no extra charge. Breakfast good and huge.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    An amazing place to stay. Easily reachable by Tuk TuK; a place to enjoy the nature and escape the city noise :) Everyone is more than friendly and is showing respectful attitude. Viswha won our hearts though! A great guy with a good heart who made our stay in Kandy incredible!

    Stayed in February 2024

  • Reviewed: 8 February 2024

    10
    Perfect getaway in Kandy
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Such a great experience. A warm welcome, an example of top hospitality. At only 10min tuktuk drive from the city center, in the peace and quiet of the mountains around Kandy, it proved to be the perfect Place. Great food, great rooms and a fantastic crew. All the information and support you need for your travels is available. Being a family business, the succeed to give you the family feeling.

    Stayed in February 2024

Showing 1 – 25

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