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Reviews of The Thinnai - All-Suites Boutique Hotel 4 stars

No. 86, Palaly Road, Thirunelnveli, 40000 Jaffna, Sri Lanka

#4 of 24 hotels in Jaffna

Guests' Choice

Review score

Based on 102 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 21 April 2024

    9.0
    comfortable and great stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 3 nights

    Location was great and the layout of Thamarai suite was very nice. Generally the staff was very courteous and helpful. Rooms are very clean and comfortable. Breakfast was good. I would not hesitate to recommend to my friends.

    Stayed in March 2024

  • Reviewed: 9 April 2024

    8.0
    Lovely hotel in Jaffna
    • Leisure trip
    • Family with young children
    • Two-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 4 nights

    The breakfast was not the best we have had in Sri Lanka and I felt the rooms were not often as clean as they could be after house keeping.

    The hotel is in a great location, and despite busy roads is secluded and quiet. The rooms are built beautifully with lots of space for a large family.

    Stayed in April 2024

  • Reviewed: 3 March 2024

    9.0
    Worth for the money.
    • Leisure trip
    • Couple
    • One-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to mention

    The location, breakfast, comfortable room with sitting area. Very friendly staffs, bit expensive but I stayed in other hotels in Jaffna paid more but the facilities were minimum compared to This one.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    7.0
    A trip to Jaffna with kids...
    • Leisure trip
    • Family with young children
    • Two-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Food are overpriced comparing its quality and quantity. And the restaurant have no all items in the menu. They thake longer time to response our requests. And swimming pool have no baby pool.or shallow end.

    The rooms, arrangements and amnesties are good. WiFi is excellent quality. Staff is frendly.

    Stayed in January 2024

  • Reviewed: 4 February 2024

    7.0
    Good food and staff are nice. Upgrade is needed to the rooms.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Suite with Kitchenette & Balcony or Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Kitchen is not up to standard with maintenance, specially the kitchen sink. One room could not be opened on arrival and we need to wait for the maintenance guy to come and fix the issue.

    Excellent varieties of food, specially the hoppers

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Two-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    The hotel was excellent. Mr Prassana looked after us very well and saw the guests enjoyed their stay .

    Stayed in January 2024

  • Reviewed: 6 January 2024

    7.0
    Overall happy with the stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Suite with Kitchenette & Balcony or Terrace
    • Stayed 2 nights
    • Submitted via mobile

    They messed up with my booking, they have allocated us a slightly lower grade room than what we originally booked. We didn't realise it until last day and when I enquired about it they they gave a refund of Rs4000. There was a delay in supplying linen due to their washing department issue which was not communicated with us properly.

    It suits for big families as they have two bedroom suits

    Stayed in December 2023

  • Reviewed: 3 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 8 nights

    Breakfast is good.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    8.0
    Overall an enjoyable stay and really like having the space to relax in.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 6 nights
    • Submitted via mobile

    No information given on arrival if what is available and specials. In particular we were very disappointed to find out after eating that they had a special christmas eve buffet. This was not on a sign anywhere and wasnt communicated to us and arrival. Also they were unable to change money and unable to swap large sri lankan notes for smaller ones. Especially as most other large hotels in Sri Lanka have been able to do this. No pots or pans provided even though room had a stove and microwave. Also no dish cloth or detergent to be able to wipe dining table after using kitchen.

    Nice spacious rooms. The restaurant was very good. Especially the Greek salad.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    9.0
    Excellent
    • Leisure trip
    • Couple
    • One-Bedroom Luxury Suite with Jacuzzi, Kitchenette & Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Which the jacuzzi had a heating option.

    Excellent rooms and jacuzzi. Very friendly staff and super helpful. Loved the place. Will definitely stay again.

    Stayed in December 2023

  • Reviewed: 8 September 2023

    8.0
    Good location and clean
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Suite with Kitchenette & Balcony or Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Receptionist are not rude but definitely not friendly as they don’t smile or nothing and have a serious face

    Clean

    Stayed in September 2023

  • Reviewed: 13 August 2023

    7.0
    The hotel has the potential to exceed but unfortunately evident they are trying to maximise profit.
    • Leisure trip
    • Family with young children
    • One-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was not worth the money, no filter coffee was available for breakfast service, which I thought was odd. Instead, we were provided sachets of Nescafé to make coffee ourselves, alongside teabags. Sausages was processed hot dogs, overall quality was poor.

    Stayed in August 2023

  • Reviewed: 10 July 2023

    8.0
    Good place to stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 3 nights
    • Submitted via mobile

    The food is okay, not many things to choose from

    Nice big rooms Friendly staff Helpful staff

    Stayed in July 2023

  • Reviewed: 12 June 2023

    9.0
    A welcoming hotel with a big heart and excellent customer service, and fantastic cuisine !
    • Leisure trip
    • Family with young children
    • Two-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 4 nights

    The welcome as soon as we arrived was excellent - despite there being a coach load of guests who had arrived at the same time. The apartment was very comfortable and clean, and everything worked very well. The waiters and waitresses were always there to help out, and were polite and kind. The Sri Lankan food was excellent!

    Stayed in June 2023

  • Reviewed: 29 May 2023

    7.0
    Good
    • Leisure trip
    • Group
    • One-Bedroom Deluxe Suite with Kitchenette & Balcony
    • Stayed 1 night
    • Submitted via mobile

    Bed is too small

    Good

    Stayed in May 2023

  • Reviewed: 23 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 1 night
    • Submitted via mobile

    Not having an A/c Lounge or at least with better seating.

    Stayed in May 2023

  • Reviewed: 12 June 2022

    9.0
    we will definitely come back to stay at Thinnai
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe Suite with Kitchenette & Balcony
    • Stayed 6 nights
    • Submitted via mobile

    excellent staff and service. the property has a nice clean pool as well. the rooms are nice and clean. location is also good as there are shops nearby.

    Stayed in June 2022

  • Reviewed: 9 February 2022

    9.0
    Atmospheric
    • Leisure trip
    • Solo traveller
    • One-Bedroom Luxury Suite with Jacuzzi, Kitchenette & Terrace
    • Stayed 3 nights

    Breakfast was ok, mainly Asian foods but decent enough. In general the hotel was very nice, a bit out of the centre on one of the bustling main streets that heads north, but everything is only a short Tuk Tuk away!

    Stayed in February 2022

  • Reviewed: 31 January 2022

    8.0
    A mixed bag.
    • Leisure trip
    • Family with young children
    • One-Bedroom Luxury Suite with Jacuzzi, Kitchenette & Terrace
    • Stayed 3 nights
    • Submitted via mobile

    We booked a suite with private pool. The pool was a jacuzzi and the outside area was very poorly maintained. We had to have the ground and the jacuzzi itself cleaned before we could use it. Then we couldn't use it as it doesn't get warm! The snack bar seemed to be being used as a meeting room throughout our stay so that was unavailable.

    The size of the accommodation. The restaurant and housekeeping staff were very helpful. The grounds were well maintained.

    Stayed in January 2022

  • Reviewed: 13 January 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 1 night

    V good value for money. Great service. Friendly staff.

    Stayed in January 2022

  • Reviewed: 19 December 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 1 night
    • Submitted via mobile

    Service is not given had to reached out for it

    Room size and facilities

    Stayed in December 2021

  • Reviewed: 16 October 2021

    8.0
    good
    • Leisure trip
    • Family with young children
    • One-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 7 nights
    • Submitted via mobile

    nothing

    rooms size

    Stayed in October 2021

  • Reviewed: 15 April 2024

    2.0
    Very poor
    • Leisure trip
    • People with friends
    • One-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 1 night
    • Submitted via mobile

    Not worth for rate, no viewpoints, swimming pool too small

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Very comfortable stay and convenient location. not far from Jaffna market and Thirunelvely market.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Superior Suite with Balcony or Terrace
    • Stayed 3 nights

    nothing to mention. Everything was perfect. Definitely would go back again.

    Breakfast was good and the dinning area is very spacious. We stayed in 2- two bed room suite and we got one upgrade with a kitchenette free of charge. Very suitable for families with small children. Staff was very courteous and nice. Very close to Nallur temple. Nice Eating places like Lavine, Dinesh Bakery, Ammachi restaurant. J|afna town is easily accessible by Tuk Tuk.

    Stayed in March 2024

Showing 1 – 25

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