Supply of drinks during meal a little disjointed. As european customers we are used to drinking with our meal whereas Sri Lankan customers might not have that culture. Had to think to find something to write in this box.

A little difficult to find but well worth the effort. Views are terrific, staff friendly and efficient. Food very good.

Stayed in April 2024

The hotel is in a superb position overlooking the town of Kandy.. In almost all directions, the view is of hills. Most rooms have good views of this amazing environment. The food and facilities are very good, with an excellent breakfast offering Asian and Western choices

Stayed in January 2024

Friendly staff and hilltop location. View from bedroom window

Stayed in December 2023

The hotel was slightly dated. Also the staff were very polite, but sometimes to the extreme. It felt like you were bombarded with questions at points.

The bedrooms were clean and the bed was comfortable. The hotels top floor for breakfast has a great view on a clear day.

Stayed in October 2023

For a hotel of this price point sadly the bathroom lets it all down. Black mould and signs of damp in a few areas inside the shower cubicle, and black grouting so quite obviously not clean. I have stayed in places in Sri Lanka at half the price with a much better and cleaner washroom. Staff for room service cannot speak much English, and that’s ok, I don’t speak Sinhala but then mistakes are made when ordering despite pointing on the menu to the items you’d like… they were apologetic but it meant that from the first call I made before 8pm to place an order, it took until 9.30pm before I was finally eating what I wanted… maybe have numbers next to the items would avoid this happening - just a suggestion. The corridors are noisy at night and early morning, not the hotels fault just luck of the draw if you are near other guests who decide to stand and chat outside their rooms at 6.15am with no consideration for anybody else.

Firstly there’s a flight of stairs up to the reception, just take note if you are not able bodied, I’m not sure if there is another entrance you can use which would be easier. The staff at check in were very friendly and welcoming, bar staff bringing a cool drink full of smiles. Large reception area and plenty of comfortable seats, the bar and a set up for live music, and great views. All was spotlessly clean. Now onto the room - I stayed in room #211, it is a good size, lovely and spacious, not cluttered and with calming colours, good lighting options and tastefully decorated. It has everything you need… BUT the air con unit is badly positioned facing the bed, it has to be off to sleep as even on the lowest setting it blasts in your face, but not a deal breaker.

Stayed in September 2023

Distance from the city and less access to transportation

Breakfast was awesome and the staff was excellent

Stayed in August 2023

Breakfast was great

Stayed in August 2023

While junior staff like luggage boy, cleaners and pool guy were friendly, the reception staff were a bit cold. No flexibility when asked for a late checkout (and we had stayed three nights and arrived a 6pm ). It's not central.but no problems using Pick-Me.

Nice hotel with great views. Swimming pool was nice when not crowded. Good breakfast.

Stayed in August 2023

Gorgeous view, sumptious breakfast buffet.

Stayed in August 2023

Quite far from town.

Great view, pool.

Stayed in August 2023

Camp bed in our triple room was a little uncomfortable but acceptable.

Lovely pool, fabulous buffet breakfast. Very friendly & welcoming staff

Stayed in August 2023

This hotel is on the top of a steep hill. So, if you do not have your own vehicle, moving around might be an issue. during our stay, The hotel elevator was not working. I will not advise this hotel for people with heart condition, pregnency or similar challenges. The restaurant staff attend the white people with more enthusiasm. If you are a sensetive asian like me, you may feel a bit uncomfortable.

It was a comfortable stay. Wonderful view from the hill top. Staffs are in general cordial and helpful.

Stayed in August 2023

There was no housekeeping cleaning services provided. During the evening we called for fresh towels and clean the dustbin in the room and someone came with towels and took the dustbin but the shoes he was wearing left lot's of mud in the room and made the room more dirty.

I like the location and front office staff. They were very friendly and helpful

Stayed in August 2023

we got third-floor excellent view

Stayed in July 2023

Everything is great but if I mention something that I don't like then these 3 things. Water from the shower is very slow in our room 107, Have to go down from 7 stairs to swimming pool. It booking it says location, city centre, but it was not.

Restaurant is exceptional , lots of varieties and great staff in restaurant on 3rd floor. Nice and clean room's, and great swimming pool. Overall Helpful staff. We stayed 3 night's and it was great, everything is great.

Stayed in August 2023

Charging for water was something odd. Water is complimentary for the first day, and on the following days, you have to pay. The Wi-Fi sucked throughout my whole stay. The club sandwich for dinner was below standard. And, the property requires some renovation, especially inside.

Perfect location - a place where you can see Kandy with an amazing view. Loved the courtesy of the staff with true smiles. Simlply nice breakfast, and overall, a memorable stay.

Stayed in July 2023

Serving of coffee at the breakfast was not satisfactory .

Beautiful ambiance . The breakfast was delicious with all inclusive buffet .

Stayed in July 2023

Some poet sockets not working. Had to run shower for a long time to get warm water as pressure in room was low. Toilet flush occasionally stopped working. Nothing significant, and maintenance tackled the flush issue promptly.

This was our second stay, and while the room had some minor snags, the overall experience especially the staff, was once again excellent.

Stayed in July 2023

No valet @ main entrance. Parking is fair bit away down the hill. An elderly cannot avoid stairs. The toilet is compact. shower cubicle/ bath tub can be a death trap if not paying attention to the setup(in & out).

A well maintained and refurbished hotel considering it was established in early 70's. I think this property has the best view in Aniwaththa Kandy. Friendly staff and I didn't feel there is a shortage of staff which I have experienced on other locations when additional requests been made. My dad was happy with his breakfast which is a plus and a good spread as well.

Stayed in July 2023

The bed wasn't confirmable

Foods was delicious Location is nice but the view covered from the trees in our room, and easy to access Friendly and helpful staff

Stayed in July 2023

Staff were not friendly enough

Surrounding and the atmosphere

Stayed in July 2023

The room view was awesome. Room was spacious. Breakfast tasted yumm. View from the Restaurant was beautiful too. Most friendliest and helpful staff.

Stayed in July 2023

It was an amazing experience.

Stayed in July 2023

Amazing views. It was a pleasant hotel with comfortable rooms and a nice swimming pool as well as a rooftop restaurant and views. The staff were very nice and breakfast was of large variety and pretty tasty.

Stayed in June 2023