46/B,Behind the bus stand, market road,white land city hotel,Dambulla, 21100 Dambulla, Sri Lanka
#24 of 46 hotels in Dambulla
Guests' ChoiceBased on 134 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
9.4
Value for money
8.9
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 August 2023
Clara
AustraliaWould be great to be able to pay with a card.
The rooms were very nice and clean and the staff friendly and always available! The pool was a big plus and the location great in Dambulla. We spent three nights and totally recommend this hotel!
Stayed in August 2023
Reviewed: 2 August 2023
Christiansen
DenmarkGreat service, food, accommodation, clean, silent and private. Just overall amazing.
This was amazing. Would recommend it to everyone!
Stayed in July 2023
Reviewed: 2 August 2023
Thisari
AustraliaThe staff are extremely friendly and very accommodating. The breakfast was am amazing assortment of classical Sri Lankan food. The hotel had a comfortable bed , airconditioning and all the standard hotel amenities like a kettle, soap, tea and coffee. There is also a water dispenser downstairs to fill up water if you need. (no shampoo or conditioner) The pool is brand new and clean. I would highly recommend this hotel to anyone wanting to stay in dambulla
Stayed in August 2023
Reviewed: 29 July 2023
Sophie
United KingdomBathroom needed updating AC wasn't very strong
Nice pool and clean room Staff were lovely and the breakfast was also good Central in Dambulla - right next to bus station
Stayed in July 2023
Reviewed: 21 July 2023
Colleen
AustraliaEnglish communication was a small problem with staff. The hotel is located near market road and behind the bus station so not far to the shops.
The swimming pool was lovely clear water. The staff were so helpful and keen to oblige. Linen on the beds was good quality clean and new. This hotel is quite new and I would return again
Stayed in July 2023
Reviewed: 19 July 2023
Danielle
AustraliaThe pool and garden were amazing. The room was also big, clean and comfy. The staff were very accommodating and helped with all of our requests. I would highly recommend staying here. Great location too.
Stayed in July 2023
Reviewed: 18 July 2023
Kaushik
IndiaThe entrance seems to be under construction
The hotel provides comfortable accommodation with clean rooms and a peaceful atmosphere. The staff is friendly and attentive. The location is convenient, allowing easy access to nearby attractions such as the Dambulla Cave Temple
Stayed in July 2023
Reviewed: 16 July 2023
Patri_roro
SpainMost of the staff do not speak English, so it was a bit hard to communicate with them. The manager does and we had to wait for him when we needed something
We were alone and had the swimming pool entirely for us. The area outside is very nice and comfy. The bedroom was big and the breakfast was also good.
Stayed in July 2023
Reviewed: 23 June 2023
Marie
GermanyThe staff was super nice, helpful and very accommodating. They always made sure that you felt comfortable and that all your wishes were fulfilled. For example, we asked for a Coke Zero on the first evening, but they only had normal Coke. The next day we got Coke Zero. The organized excursions were great and the facility with the pool was also great. The price-performance ratio was very good. We felt extremely comfortable and would definitely come back. Thank you very much!
Stayed in June 2023
Reviewed: 16 June 2023
Dave
United KingdomNot much to grumble about. The shower was a. Little odd in that the tray wasn't attached to the wall so water on the walls ran down the outside of the tray and into the sink in the bathroom. Not a problem just a little odd.
The hotel was spotless, the staff were just so friendly, helpful couldn't have been kinder. They provided additional towels for the pool. The room was simple but pleasant. The bed was very comfortable. The new larger hotel at the front is likely to open later this year .
Stayed in June 2023
Reviewed: 12 June 2023
Sharon
Belgiumeverything was really perfect, special thanks to VIRAJ for he’s incredible service !
Stayed in June 2023
Reviewed: 11 June 2023
Khadem
GermanyThe price of the dinner could be little less
Great place with facilities and good location. The highlight was surely the stuff. He was very helpful and friendly
Stayed in June 2023
Reviewed: 29 May 2023
Malcolm
New ZealandDo NOT use the hotel car for transport. The young driver did not understand a word of English. Didn't know where he was going. Dropped me off at the wrong places ( even to the local temple. ) would have obtained much more information from a robot
Nice clean and secure. Staff were very helpful
Stayed in May 2023
Reviewed: 24 May 2023
Magda
NetherlandsFriendly staff, clean room. The location is in the middle of the city, but the garden makes it a nice and quiet area. We loved the pool!
Stayed in May 2023
Reviewed: 14 May 2023
Katharina
New ZealandNice pool, very nice rooms with a huge bathroom. The stuff is superfriendly and the food very good. It has a nice Swimmingpool in the garden.
Stayed in May 2023
Reviewed: 11 May 2023
Andrius
Lithuaniasome cozyer lightning within the room would be helpful;)
nice hotel and great staff!
Stayed in April 2023
Reviewed: 30 April 2023
Shantanu
IndiaGorgeous property near to the Golden Temple and cave temple. The guys inside property will do anything to help you. The breakfast is superb with a mix of eggs, fruits and local Lankan food. Highly recommend.
Stayed in April 2023
Reviewed: 20 April 2023
Astapczyk
PolandThe most precious thing about the hotel is staff. Staff is very friendly And always ready to help, give advice. Room with the view is also a great experience! :) would recommend a lot!
Stayed in April 2023
Reviewed: 18 April 2023
Kitti
United KingdomAdvice: always have someone on the reception who speak English or any other common language.
The garden and the swimming pool with the lights is breath taking. Water was supper clean. They provided beach towels also. One of the best breakfast we ever had . Thank you for the staff for your genuine kindness and you guys are amazing 👏 The room are clean and good size. Sammika is a hard working staff who always meet your expectations and make you happy what ever is take. Thank you all of you help again.
Stayed in April 2023
Reviewed: 15 April 2023
Splynter
MalaysiaBuilding site next to it took away some of the atmosphere of the nice garden
Nice beds, AC and a great swimming pool
Stayed in April 2023
Reviewed: 7 April 2023
Warwick
United KingdomExceptionally friendly staff who are willing to help in any way possible. Great pool area too cool off in the heat.
Stayed in April 2023
Reviewed: 7 April 2023
Tobias
GermanyOur shower was leaking a little bit and the water in the shower was sinking a bit slowly, but really only minor minor inconvenience.
Staff and Owner were the Most helpful and kind we‘ve ever experienced anywhere ! Rooms were small but had everything you need and the pool and surrounding area were really beautiful. Additionally the hotel is in the best location possible, directly in the center of dambulla and only a 1min walk to the public bus stop. Everything in Dambulla is easily walkable and all attractions like the cave temple, safari or Sigiriya is easily reachable by TukTuk or bus in 30min or less.
Stayed in April 2023
Reviewed: 1 April 2023
Nora
Austriavery clean rooms, the staff was so nice and gave us every information we needed. We stayed for 2 nights and we would not have changed a thing! the food was homemade and very delicious! Really enjoyed staying here ☺️
Stayed in April 2023
Reviewed: 16 March 2023
Hannah
Germanynothing.
Modern design, nice view, spatious room and gentle staff. Good food and drinks.
Stayed in March 2023
Reviewed: 15 March 2023
Zuzanna
GermanyNothing.
The staff is amazing, helpful, very hospitality and extremely kind,The place is near and easy to reach all the attractions, the rooms are nice, well designed, comfy bed,the area is big and clean, nice pool, we got late check out. and thank you for a fruit plate, towel swans and flowers on the bed. that was so sweet i strongly recommend this hotel to everyone!!
Stayed in March 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content