Paunguriai, Trakų sen., Trakų r. sav., Vilniaus apskr., LT-21282 Trakai, Lithuania
Based on 218 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
9.1
Staff
9.4
Value for money
8.1
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 November 2022
Rolandas
LithuaniaBouling could be in a better condition
Great place
Stayed in November 2022
Reviewed: 12 November 2022
Jolanta
IrelandThere was no coffee machine in our room,I asked male receptionist and he said that rooms on the 3rd floor have no coffee machine.They also had no instant coffee which is very strange for a 5 star hotel.Considering that hotel was nearly empty I think staff should have brought a coffee machine to the room or given us a room that has one.
I loved the location,food and facilities.Rooms were also very cosy.Staff in the restaurant and ladies in the spa were outstanding.Breakfast was lovely.
Stayed in November 2022
Reviewed: 30 October 2022
Miglė
LithuaniaSmall Spa
Nice location, helpfull staff.
Stayed in October 2022
Reviewed: 24 October 2022
Viktorija
United KingdomVery nice and beautiful place. All hotel 100% good. SPA 100% good, restaurant amazing food-Big thank you. Very nice and beautiful people, good job.
Stayed in October 2022
Reviewed: 17 October 2022
Lukas
NetherlandsOutside could be more clean. Buildings from outside are never washed. Bowling was totally not working. after we asked the staff, they “fixed it”, but the screens were not working, the automatic ball return was also not working. We fixed everything ourselves and made it work, but its 5star hotel, it should be taken care for us. Also no smoking in the rooms, but can we heat heets? or vapes? Could be stated more clearly, because fine is 5000 :)
Surroundings, lake, that it has private bowling, food.
Stayed in October 2022
Reviewed: 16 September 2022
Reda
United KingdomNo such a thing.
I could not expect anything better than that . I loved absolutely everything : well preserved & looked after surroundings, 14 hectars of natural forest with the most amazing botanical gardens, beautiful roses & other flowers, colourful shrubs, its flaura, deep lake with a nice beach- all that took my breath away. We were welcomed by the most friendly & charming Diana & a friendly young man Tomas. The hotel room exceeded my expectations .They have the best Spa I have ever been to. Vile is very professional & friendly. Svieta gave me a beautiful massage. The restaurant & its food with fine wines is absolutely good : fresh, organic products, meats & fish etc. the best quality & very well prepared by the outstanding chef Ernestas. Their breakfast is to die for. To sum it up : Heaven on Earth . :)
Stayed in September 2022
Reviewed: 16 September 2022
Travel_around_the_wor1d
Uzbekistan-
Great hotel, unforgettable experience. Anything was just perfect. Very attentive and helpful staff. Highly recommended
Stayed in September 2022
Reviewed: 4 September 2022
Rasa
LithuaniaWould be good to have sign from main road
Restaurant -food, location and staff super good. Rooms comfortable. Spa relaxing
Stayed in September 2022
Reviewed: 2 September 2022
Александр
United KingdomThe only suggestion I can make is shower curtains, I think they need changing to make it easier to close/open. Not a big deal, but can make showering a bit easier.
Design! Quality! Location (nature) Food was absolutely delicious!!! Staff was very helpful and caring. Most of all, what a great electronic toilet!!! Wonderful idea!
Stayed in August 2022
Reviewed: 1 September 2022
Verdingovienė
LithuaniaComfortable bed, very good breakfast and pleasant service everythere.
Stayed in July 2022
Reviewed: 28 August 2022
Laura
LithuaniaChildren and noise in spa area.
location, spa, wellness treatments.
Stayed in July 2022
Reviewed: 19 August 2022
J
LithuaniaSmall spa
A view and atmosphere is astonishing
Stayed in August 2022
Reviewed: 16 August 2022
Indra
United KingdomRooms needs updating, very old school décor made me feel like i am staying at some old ladies house. As of the 5star hotel could upgrade their hairdryers as well.
This place is very beautiful and the Spa was great. Service was impeccable, delicious food at the restaurant and very good breakfast.
Stayed in July 2022
Reviewed: 11 August 2022
Alena
NetherlandsThere was one or two days when there were weddings in the hotel, on those evenings the atmosphere was a bit different (you could hear them and not really feel unity with nature as much as on other days)
I appreciated how employees treated guests and would like to pass special thanks to Diana at the reception! I also liked the location, the lake, the flowers and the facilities.
Stayed in July 2022
Reviewed: 21 July 2022
Rostislavas
Lithuaniathe room is quite old dor such price
the location and food
Stayed in June 2022
Reviewed: 19 July 2022
Ruslan
Estonianothing
everyhing was just pefrect. best balue for uour time & value
Stayed in July 2022
Reviewed: 19 July 2022
Alican
Austriavery relaxing & cozy. Top dining experience
Stayed in July 2022
Reviewed: 10 July 2022
Marija
LithuaniaExcellent restaurant la Costa, also wonderful breakfast. Spa is cozy and well equipped, but need water massage systems buttons revision. beautiful environment, private ant secure aria.
Stayed in July 2022
Reviewed: 8 July 2022
Dianabooking1
LithuaniaLack of sun unbrellas in the beach area. Outdated room facilities. Only one open restaurant during our stay which limited a possibility to have a dinner at a convenient time.
Great location right on the beach.
Stayed in July 2022
Reviewed: 4 July 2022
Kotryna
LithuaniaExcellent, excellent breakfast & SPA facilities.
Stayed in June 2022
Reviewed: 28 June 2022
Timoteus
United Kingdomjust amazing nothing else to say, always pleasure to stay here. Most definitely the number one hotel and Resort in the whole country. If you have the money definitely go and stay few nights you won’t get disappointed. expensive but worth every penny.
Stayed in June 2022
Reviewed: 26 June 2022
Adomas
LithuaniaPlace, staff, food - everything is 10/10
Stayed in June 2022
Reviewed: 24 June 2022
Arturas
LithuaniaAir conditioning was not good
location is great. Super profesional and friendly staff.
Stayed in June 2022
Reviewed: 19 June 2022
Vainius
Lithuaniaworn out, old styled, a bit too expensive for the facilities that you get
location is amazing, staff was very helpful and polite
Stayed in June 2022
Reviewed: 9 June 2022
Leteuil1
HungaryEverything
Stayed in June 2022
Tel Aviv, Israel
Cody, USA
Sarlat-la-Canéda, France
Tragaki, Greece
Batumi, Georgia
Bucharest, Romania
Paris, France
Naklo, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content