The hotel could have allowed a check in at 1:15 pm.. just 45 mins before the 2 pm check in time

The room was quite spacious, comfortable and clean. Breakfast was good with decent eating options even if you do not eat meat (but eat eggs)

Stayed in May 2024

The shower was too small and not enough space for a couple with two suitcases.

Breakfast was really good and had plenty of variety. Location was close to everything in the old town and easy walking distance to the centre. Staff were friendly and helpful.

Stayed in May 2024

The mini fridge wasn’t exactly cool and presumably the construction site behind the hotel emitted a foul ammonia smell at 5am one morning, and actually woke us up.

The room was big and spacious, but the twin beds were quite narrow. The bathroom was spacious and had a bath & a bidet.

Stayed in April 2024

Good Location, nice staff.

Stayed in April 2024

Rooms could be more modern but IT wasn't trouble.

Staff was very nice. Location is perfect it was in the old centre and the tram station was near. Breakfast was fine. Room was smaller but clean.

Stayed in May 2024

If you're looking for a room with a view, this is not a place for you, the street is rather narrow and even the rooms on higher floors and with balconies don't give anything more to look at than a slice of a cobbled stone street and the spa hotel across the street. The hair dryer in my room was working alright, but seemed rather old and for a moment I thought if it was safe to use it. I also didn't find any stationery to take notes - hotels usually have those, even when it's just a few pages of paper and a pencil.

I chose this hotel because of it's location - about 5 minute walk from the bus station - and because it had rooms with bathtubs available. I loved the excellent soundproofing they had done to the rooms, couldn't hear anyone talking, watching TV or snoring. Both the room and bathroom were spacious and tastefully simple. The amenities in the bathroom included a really good hair conditioner and body lotion. The coffee and tea making facilities in the room were in good working order and equipped with good quality tea selection. The mini bar was also well stocked, although I didn't actually use anything from there. The staff is very helpful and professional, very fluent in English, too. The buffet-style breakfast had everything a frequent traveler has become accustomed to when staying in hotels - hot options like scrambled and boiled eggs, sausages and bacon, pancakes and oatmeal, everything you need to make a sandwich (including a toaster), hot and cold drinks. It also had steamed vegetables and roasted potatoes. I was very pleasantly surprised to find a well stocked salad counter full of fresh vegetables, various dressings and even pickles - I thought I had taken an elevator to Italy :)

Stayed in May 2024

All was good

Location, friendly staff

Stayed in May 2024

We stayed in a designer room on the 5th floor in the new building. Whoever came up with the design has probably never stayed in this room. Everything looks very interesting, but when you enter the room, you risk breaking your head on a huge wooden wheel that takes up the entire space. The room is very large, but most of the space is wasted. There is no cabinet or shelf (we used a wheel as a shelf). The door to the toilet is located opposite the bed, there is 10 cm between the door and the bed. Anyone who sleeps in a bed against the wall can break their head on the beam.

The hotel is ideally located: 12 minutes to the train station, 8 minutes to the bus station, 5-10 minutes to museums, cafes and attractions. The hotel staff is polite and caring. The rooms are clean. Breakfast is quite sufficient.

Stayed in April 2024

excelent location, good breakfast, really good value for money, parking.

Stayed in April 2024

breakfast was really good!

Stayed in March 2024

Everything from other rooms and hallway can be heard in the room. Especially annoying in the morning during the cleaning.

Great location on a quiet street in the old town, walking distance from all major attractions. The room was clean, with all the necessary utilities. Staff was friendly and helpful. Good breakfast. Great value for money.

Stayed in April 2024

Wonderful breakfast and fantastic peronal in the reception!

Stayed in April 2024

Breakfast was tasty and varied. Location was excellent.

Stayed in April 2024

Some facilities looked run down and the sink got cloged.

Good location, comfortable, clean

Stayed in April 2024

Breakfast was poor - eggs slightly undercooked, coffee cups were too small for automatic machine and was challenging to reach a table without spilling it. Dust in the room should be cleaned to better standard, places like tv and top of the bed are easily reachable, not saying about any higher places. Just an additional comment, as a hospitality trained person, rooms should be checked for hair in the bathroom and dust after every cleaning, that can improve customer satisfaction even more. Rooms were cold and heating couldnt hieat up the room. Only leaving constructive critisism as believe this lovely place could do better. Overall we enjoyeed our stay and think it was great value for money.

Spacious room in a great location. Very comfortable bed. Personel was lovely and welcoming. Great value for money.

Stayed in April 2024

Staff approach when welcoming me.

Stayed in March 2024

There was no matress topper which made the bed a bit uncomfortable.

Breakfast was very good and there were alot of options. Location of the hotel is very good.

Stayed in April 2024

Small shower. Had to be careful when turning not to hit something.

Good location, open 24/7, the small rooms have everything that You need to stay overnight

Stayed in April 2024

A lot of other reviews complain about the breakfast. This could largely be resolved by employing more staff, to keep the buffet topped up. Yes it could be better.

The Rixwell Old Riga Palace Hotel is in a good location. Walking distance of both the train and long distance bus stations. Also being on the edge of the old town, its location couldn't be better. The hotel claims a four star rating, although it was probably awarded that a few years back. The furniture and fittings are all looking a bit old, chipped and tired. Not a problem for me as it seems thi is reflected in the price . Making it quite affordable.. If you are looking for four star quality and prepared to pay four star prices, look elsewhere.

Stayed in April 2024

No slippers or wardrobe in the room as written, very tiny walls you can hear everything what the people doing ar talking. Not possible to turn of the ventilation in the bathroom, made extra noise in the room, for this price I believe you can find better hotels. Breakfast fruits not fresh at all. Wouldn't come back.

Stayed in April 2024

Not anything that was a fault of the hotel. The restaurant and lobby bar were under construction, so we could not use it, but that was no really an issue as the location is close to many bars/restaurants.

Everything about the hotel was great. I loved the design room and what it provided. Absolutely great location in the old city, all sights are very very close. Would recommend and visit again.

Stayed in April 2024

This is definetly not a 4* hotel! The pillow was super uncomfortable, cheap hard syntetic pillow. There was no shampoo at the hotel, I even offered staff to pay for it, they said that they do not have it. Its supposed to be 4* hotel and you seriously dont have shampoo samples?? The walls are very thin, I could hear the upstairs neighbours walking and talking.

The Location is great, checking process was smooth, very clean, cute and tidy room.

Stayed in April 2024

The bar wasn't open during my stay. Staff offered to open it when I asked but I would have liked it to be open.

Great location. Set on the road just behind the river and on the edge of the Old Town. A few minuets walk along the river to the Museum of Occupation and House of the Blackheads. The Old Town is walk-able from the Hotel. It felt safe and easy. Room was spacious and clean. Breakfast was local hot foods, cold meats, cheeses, pastries, fruits, and cereals. Hot drinks and juice. Fairly basic but plentiful. Staff were friendly. Spoke perfect English and happy to help with any queries or requests. I was able to store my luggage after check out for the day.

Stayed in March 2024

Breakfast room was downstairs and selection was minimal, but still enough to have a decent breakfast

We were situated in the new part of the hotel. It was quite and clean. In January it was more than warm enough. Can't complain.

Stayed in January 2024