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Reviews of Art Palace Suites & Spa 5 stars

Bd d'Anfa, 4 rue du Soldat Maurice Benhammou, Gauthier, Sidi Belyout, 20370 Casablanca, Morocco

#9 of 97 hotels in Casablanca

Guests' Choice

Review score

Based on 340 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    9.1

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Showing 76 – 100

  • Reviewed: 16 February 2023

    9.0
    The Manager, front desk staff as well the waiters and cleaners were exceptional. I enjoyed my stay.
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 4 nights

    Bathroom was a bit small.

    The Manager and staff were warm, friendly, courteous, very helpful. The breakfast was a full meal and most filling, the suite was well proportioned with a very large living room.

    Stayed in February 2023

  • Reviewed: 11 February 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The different themes for the rooms

    Stayed in February 2023

  • Reviewed: 5 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Facilities were not up to scratch. A bit worn out and out of dated

    Stayed in February 2023

  • Reviewed: 31 January 2023

    10
    Wish all my hotel stays were this good.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Smoking in restaurant and bar. Didn't go back again.

    Gym and spa were wonderful. Staff attentive, friendly, and helpful. Facilities were exceptionally clean. Bed was one of the best I've experienced.

    Stayed in January 2023

  • Reviewed: 29 January 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Prestige Suite
    • Stayed 2 nights
    • Submitted via mobile

    the swimming pool is not as large as advertised/ you can’t swim… it’s a spa pool

    the room design was amazing

    Stayed in December 2022

  • Reviewed: 27 January 2023

    10
    We felt very at home at the Art Palace & Spa and would recommend to anyone visiting Casablanca.
    • Leisure trip
    • Couple
    • Prestige Suite
    • Stayed 3 nights
    • Submitted via mobile

    We ate dinner the first night in the hotel restaurant. We ordered Moroccan food and it was terrific. They also had a few local musicians playing/singing music of the culture there in Morocco. The music was nice in that it added to our cultural experience. HOWEVER, the volume on the microphone of the man singing was SO LOUD. My husband and I had to yell to one another over the small table we sat at. That’s my only complaint.

    First off, the staff are incredibly friendly, kind, and helpful. There was always someone at the desk who could communicate well with us (in English), which really helps when you are so far from home. The staff was able to set up drivers/tours and help us plan our days/sight-seeing—even driving 5 hours round trip so that we could also visit Marrakesh. And that included setting up a tour there and in English. Our room was large, roomy, homey, and the bed was very comfortable. When we first arrived, the water wouldn’t turn on in our room, but they had that straightened out in 5 minutes. And I had asked if they had a fan (for white noise/sleeping) I could use. They didn’t have any fans, and yet, soon they were back with a fan. I believe they went out and bought a fan just for me. Now that’s service! And perhaps my favorite thing at this small hotel is sitting up on the mezzanine, overlooking the lobby below, eating a lovely breakfast with soft music playing in the background. (Oh, and the coffee was delicious!). Loved that atmosphere.

    Stayed in January 2023

  • Reviewed: 21 January 2023

    10
    A great option for a stay in Casablanca, the pool and sauna are especially welcome after a long flight.
    • Leisure trip
    • Group
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Spacious rooms that were spotlessly clean, an amazing spa area with a little grotto-like pool and sauna, and good restaurants with live music. Very friendly and helpful staff.

    Stayed in January 2023

  • Reviewed: 10 January 2023

    10
    Exquisite!
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Honestly nothing. It was perfect!

    The room was beautiful! Very comfortable and clean. I loved the balcony! Lovely restaurant and bar.

    Stayed in January 2023

  • Reviewed: 9 January 2023

    9.0
    lovely friendly staff and fab rooms x
    • Leisure trip
    • Couple
    • Prestige Suite
    • Stayed 4 nights
    • Submitted via mobile

    there is music there till 2am and we. Luke feel the best on the 2nd floor. it was ok though as we had earplugs!

    the suites were exceptionally nice. large clean and comfortable!! the spa facilities were quite nice.

    Stayed in January 2023

  • Reviewed: 9 January 2023

    10
    Fabuloso
    • Leisure trip
    • People with friends
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    It was a wonderful 4 days, since our arrival, the super attentive staff from the receptionists always ready to help us, I would love to write the names but I don't remember. I want to recommend and thank Halima for the excellent massage. Fabulous room, highly recommend. As a tour operator I recommend the Art Palace and we will be back soon. We also want to thank the restaurant staff for their kindness, always very attentive and fun.

    Stayed in January 2023

  • Reviewed: 9 January 2023

    10
    maravilhoso
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    It was a wonderful 4 days, since our arrival, the super attentive staff from the receptionists always ready to help us, I would love to write the names but I don't remember. I want to recommend and thank Halima for the excellent massage. Fabulous room, highly recommend. As a tour operator I recommend the Art Palace and we will be back soon.

    Stayed in January 2023

  • Reviewed: 5 January 2023

    8.0
    Clean and modern with spa / but a little strange
    • Leisure trip
    • Solo traveller
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The art theme is a little undercooked, and some of the decor is pretty dated/cheesy. If you're looking for traditional Moroccan anything, this is not the place - it's mostly just normal modern hotel rooms with a little extra art and some offbeat furniture selections. The bar/restaurant was totally empty every time I checked, and kept in almost complete darkness. very weird vibes, though the food was good. Cleaning staff came by a bit too early and came back a few times to check on various things in the suite, so I'd suggest using the "do not disturb" hanger if you plan on having some privacy.

    Great location for my first visit to the city, with most major tourist sights within a half-hour walk, and the hotel was easy to find and to direct taxis to. The room/suite was clean and comfortable, with good sound isolation, water pressure/temp controls, working AC, etc. The art theme added a little extra touch, but it was mostly just a decent hotel room (though I'd only think 3 stars in US or EU). I ate at the bar/restaurant one night and though it was completely empty and the service somewhat slow the food and cocktails were really excellent and I was glad to find a few foreign beers on the menu. I also used the pool in the basement for a dip - it is heated, but is small and doesn't really have a spot to just lounge around, maybe better for short laps. I had a hammam scrub and massage at the spa as well - the facilities were clean and the staff friendly and professional and made it a really easy and pleasant experience (only my second time trying the Morocco style bath). Spa prices seemed reasonable but I didn't really shop around. I can definitely recommend staying here if you want a clean and comfortable modern room and a spa on-site.

    Stayed in January 2023

  • Reviewed: 4 January 2023

    8.0
    perfect 1 night stay in Casablanca
    • Leisure trip
    • Group
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    amazing, friendly staff

    Stayed in December 2022

  • Reviewed: 1 January 2023

    8.0
    satisfactory
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    nothing in particular

    layout of the room with the sitting area. check in staff was very efficient.

    Stayed in December 2022

  • Reviewed: 1 January 2023

    9.0
    excellent stay in casablanca
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    not that major but we hear noises from road in our room. need little more sound insulation

    excellent hospitality , nice clean rooms , good pool and facilities

    Stayed in December 2022

  • Reviewed: 30 December 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    good location. clean and helpful staff

    Stayed in December 2022

  • Reviewed: 23 December 2022

    10
    Very nice, culturally astute highly recommend it.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 5 nights

    The only thing I can think of is that on the first day, they had just finished applying lacquer to the wood trim in the hallway and the smell was overwhelming but other than that nothing really.

    The people were very nice and friendly. Breakfast was amazing and the bar had everything we needed. The spa was convenient and nice. We didn't have any problems whatsoever.

    Stayed in December 2022

  • Reviewed: 23 December 2022

    10
    superb hotel - if I ever returned to Casablanca this is where I’d stay
    • Leisure trip
    • Solo traveller
    • Deluxe Suite with Andalousian Patio
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    everything

    Stayed in November 2022

  • Reviewed: 22 December 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night

    Incredibly hospitable staff. Beautiful and clean rooms. Excellent breakfast and dinner.

    Stayed in December 2022

  • Reviewed: 21 December 2022

    10
    My five day stay was EXCELLENT!! true 5 star!!! highly recommend. Service and staff were nothing short of exceptional, t
    • Leisure trip
    • Family with young children
    • Prestige Suite
    • Stayed 5 nights
    • Submitted via mobile

    staff were amazing! clean and great location

    Stayed in December 2022

  • Reviewed: 21 December 2022

    8.0
    Good place in central Casablanca.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    A bit of street noise in the room, feels like windows don’t close fully.

    Good location on Anfa ave., walking distance to many places (about 20 min to the Hassan-II mosque), stylish building with a 1950s-1970s interior vibe, spacious room (Elvis), welcoming staff, good shower, good bed.

    Stayed in December 2022

  • Reviewed: 10 December 2022

    10
    very classy boutique hotel in the center of Casablanca with excellent customer service
    • Leisure trip
    • Couple
    • Prestige Suite
    • Stayed 4 nights
    • Submitted via mobile

    the service and the room, very classy

    Stayed in December 2022

  • Reviewed: 8 December 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night

    very comfortable, helpful staff, easy parking near hotel

    Stayed in December 2022

  • Reviewed: 1 December 2022

    10
    We felt as part of the family rather than guests. They are the nicest people you would ever meet.
    • Leisure trip
    • Couple
    • Prestige Suite
    • Stayed 4 nights

    All was great!

    Great hotel in every respect. And Abdul and everybody else were incredibly helpful.

    Stayed in November 2022

  • Reviewed: 13 November 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff delicious food

    Stayed in November 2022

Showing 76 – 100

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