Av Mohamed 5, 45000 Ouarzazate, Morocco
#24 of 38 hotels in Ouarzazate
Guests' ChoiceBased on 191 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
8.6
Facilities
7.8
Staff
9.1
Value for money
8.5
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Megan
NetherlandsThere wasn't a safe in the room, nor was there a washing machine. We ended up keeping our laundry for when we went back to Marrakesh.
Great value for the money. The inside of the hotel is pretty and cool in the heat. We didn't spend a lot of time in the hotel but it is a good place to visit Ait Ben Haddour and the Atlas studios. The staff helped arrange taxis.
Stayed in May 2024
Reviewed: 19 May 2024
Holly
United KingdomGreat value at £31 for the night for two people. The guy at the front desk Walid was very polite and helpful and helped us with directions for places etc. Room was clean and shower worked well. Bed was a little hard but that seems the thing in Morocco as beds everywhere were a little harder than I'm used to.10 min walk from the main square. We could possibly have stayed closer to the centre but it would have cost more i think
Stayed in May 2024
Reviewed: 14 May 2024
Facundo
SpainThe fact that they did not clean our room. We went puy at morning and when we came back. the room was in the same conditions
the location was very good and the staff super kind
Stayed in May 2024
Reviewed: 5 May 2024
Mark
New ZealandVery handy location. Great little cafe next door for breakfast. Walid very friendly and helpful
Stayed in May 2024
Reviewed: 5 May 2024
Andreas
GermanyGreat location with very friendly personnel, Walid was particularly friendly!
Stayed in May 2024
Reviewed: 4 May 2024
Esther
NetherlandsWalid was an amazing host!
Stayed in May 2024
Reviewed: 24 April 2024
Carlos
United KingdomNothing to add
Comfortable bed, nice sized room and the reception staff was great.
Stayed in March 2024
Reviewed: 8 April 2024
Johanna
GermanyBathroom was little broken and old, hotel was empty, rooftop could use more furniture
The receptionist (Mohammed? ) was really friendly and helped us with every question we had, the hotel was quite empty, bed was really comfy, rooftop with a nice view
Stayed in March 2024
Reviewed: 4 April 2024
Jairo
United KingdomTV didn't work
Friendly staff Mohammed was quite helpful in providing information
Stayed in April 2024
Reviewed: 29 March 2024
Joel
United KingdomThe shower did not have a curtain or anything around it which made our showers very splashy.
Smooth check-in process, nice room, and good location. Breakfast was not available in this hotel during Ramadan, which was fine. Mohammed was really helpful, polite, and professional, so I'd like to give him a special shout-out.
Stayed in March 2024
Reviewed: 28 March 2024
Jan
AustriaThere was instant coffee and tea pods on the table - but no electric kettle. That I found funny. Other than that nothing really stood out. Bathroom was clean so I was happy
For the price it was a decent Hotel in a okay location Overall nothing special but also it wasn't bad. So cant really complain
Stayed in March 2024
Reviewed: 26 March 2024
Jennifer
United KingdomMohammed greeted us and was very friendly. We only stayed one night as another hotel had cancelled but should have booked this place first time round! The location was convenient, friendly staff and comfy bed.
Stayed in March 2024
Reviewed: 26 March 2024
Joanne
United KingdomNothing really. Perhaps a comfier pillow would have been good but that’s just me trying to come up with something.
The inside of the building is beautiful and very clean. The staff, particularly Walhid are very friendly and welcoming.
Stayed in March 2024
Reviewed: 25 March 2024
Teo
GermanyMohamed and Walid are very friendly and supportiv at the reception We liked our stay
Stayed in March 2024
Reviewed: 11 March 2024
Alison
United KingdomMy room was close to a very busy road, there was no food provided at the hotel. The hotel advertised rooms with breakfast. There is no breakfast! There is no catering at this hotel whatsoever! The photos show a roof terrace with tables!
The staff were very helpful, particularly Walid who kindly let me check in early and the cleaner who kindly had the room ready 2 hours early for me! The hotel is centrally located in Ouarzazate.
Stayed in March 2024
Reviewed: 8 March 2024
Lisa
Netherlands-
Whalid was really kind and was super helpful. We arrived before check-in time, which was no problem.
Stayed in March 2024
Reviewed: 6 March 2024
Susan
United KingdomNo remote for TV or air con. Had trouble opening/ closing the window.
The staff were very friendly and helpful. Loved the authentic decor it felt calm and relaxing. Fairly close to everything that's needed for a pleasant stay. Comfortable bed and bedding. Peaceful nights sleep. Plenty of toilet paper.
Stayed in March 2024
Reviewed: 5 March 2024
Ozgur
Netherlands- Prior arrival, I had requested something to the hotel via Booking message, but never got a response from it. - A little hard beds
Good location, Mohamed is a friendly receptionist. Nice view from the balcony. Good for the price. From the rooftop you have a nice view.
Stayed in March 2024
Reviewed: 2 March 2024
Steven
United KingdomBedding could be better.
Staff were exceptional. Location was good. Decor was attractive. Showers were hot. Wi-Fi was decent.
Stayed in February 2024
Reviewed: 27 February 2024
Antek
Polandlocation, and warzazat as a city
Room, roof
Stayed in January 2024
Reviewed: 19 February 2024
Natasa
HungaryIn an excellent place, close to everything but still calm. We were greeted by Walid, who gave us some tea, and was there all the time to help us with everything we needed. He was lovely and extremly helpful! Hotel is very clean, and comfortable. We had a great stay!
Stayed in February 2024
Reviewed: 13 February 2024
Yunus
TurkeyThe air conditioner wasn't heating enough
The hotel worker Mohamed was very helpful to us. The rooms are clean and spacious. Only the air conditioner was not heating enough
Stayed in February 2024
Reviewed: 6 February 2024
Shanshan
United KingdomThe location is perfect and the hotel was lovely and the staff Mohammed. He was very nice and welcoming. The only thing is the WiFi. It need improving
Stayed in January 2024
Reviewed: 28 January 2024
Choukrallah
MoroccoOur stay at Hotel Azoul in Ouarzazate was delightful. The accommodations were exceptionally comfortable and clean, providing a refreshing retreat. Highly recommended for those seeking a cozy and pristine stay.
Stayed in January 2024
Beijing, China
Rome, Italy
Nikko, Japan
Simpsonville, USA
Lens, France
Manzanillo, Mexico
Kandia, Greece
Khao Tao, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content