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Reviews of Barceló Fès Medina 4 stars

53 Avenue Hassan II PO Box 30000, 30000 Fès, Morocco

#234 of 259 hotels in Fès

Guests' Choice

Review score

Based on 199 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 21 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Every thing was good

    Style

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Nice hotel. Just nowhere near the Medina.
    • Leisure trip
    • Group
    • Superior Room Medina View 2+1
    • Stayed 1 night

    The location. The name of the hotel gives the impression that it is close to the Medina. Sadly, google maps said it was 45 minutes walk away.

    Room was OK. Big comfortable beds. Nothing special, but nothing to complain about either.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lighting in room very bad. Only one chair in room for 2 persons. Drinking water is free only for the first day and chargeable thereafter.

    Excellent location

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Short stay to see Fez nothing outstanding but everything worked
    • Leisure trip
    • Group
    • Deluxe Room Medina View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing much everything was adequate

    Comfortable bedroom,decent enough shower

    Stayed in April 2024

  • Reviewed: 29 March 2024

    7.0
    Good place to stay in Fez near the center of the new city and close to the old center
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The pool area is a bit sad, would be nice to see a bit of improvement there.

    Nice and friendly staff, good location!

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Great
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Prime location

    Stayed in March 2024

  • Reviewed: 28 February 2024

    7.0
    Overall was good just needs some attention in certain areas the reception and morning security staff was very helpful in
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    1. no coffee in the room only tea which wasn’t replaced everyday 2. Bed sheets not getting changed on a daily basis even when we told house keeping to change them 3. Towels were old need replacing 4. One night was in the shower the water stopped for a few hours rang reception they said they informed me there be a water shortage but no informed us

    Overall the hotel is nice the room was clean and the beds were comfortable and the location was excellent and the staff were friendly and helpful

    Stayed in February 2024

  • Reviewed: 20 February 2024

    7.0
    I like it , but some facilities need to be added
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No coffee in the room, so difficult to work in remote

    Location

    Stayed in February 2024

  • Reviewed: 27 January 2024

    9.0
    Just ok
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Taking credit card in reception Staff too keen

    Good location

    Stayed in December 2023

  • Reviewed: 11 January 2024

    8.0
    Good but could do much better
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    There are a a lot of details that need to be looked after. The Hotel Manager should work hard on unleashing the potential of this modern hotel, that is hidden by some lack of professionalism. A couple of examples: the bottle of gel in the bedroom was broken, the phone did not work because the cable was not well fixed (which I did myself), the transfer to the airport came 20 minutes later and responded when I complained: "4:20 or 4:00 is the same....". I am talking 4:00 in the morning! How can 4 clients (including two chlidren) wake up so early and then wait 20 minutes for the driver?

    The location in the city center next to a mall with restaurants and less than 30 minutes by foot to the Medina. The very comfortable beds. The modern installation and the efficient air conditioning. It was very cold in Fes with temperatures between 2 and 5° at night but we did not feel it, as opposed to a famous riad we have been to a couple of days earlier, were it was very chilly at night. Nice and friendly staff at reception.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    Clean nice staff excellent location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Am on my honeymoon and was given 2 joined single beds which was not comfortable at all that was the only thing that didn’t work for me otherwise I would rate Barceló 10/10 I hope they change this

    Clean and nice staff

    Stayed in January 2024

  • Reviewed: 21 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel, was in a very good location Central and had everything,the staff were very helpful. Specially ILham very friendly. She had a lovely smile, and also very professional and had a very good knowledge of Fes And also she made me feel at home

    Stayed in November 2023

  • Reviewed: 2 December 2023

    8.0
    Location was great
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Water bottles should be given daily not just on check in in the room Extractor fan bathroom didn’t work caused steam on windows Pool furniture was a little dated Cleaners kept coming inside the room in the mornings

    Location was good near food places and taxis Size of the room and the bed Modern and clean Staff was friendly and welcoming Shopping mall walking distance good for shopping and food

    Stayed in December 2023

  • Reviewed: 28 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    very bad wifi. it didn't work all nights

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Gym was not equipped at all

    Staff is friendly and location is great in downtown

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    I would definitely recommend this hotel to anyone as the location is central to most places.
    • Leisure trip
    • Family with young children
    • Superior Double Room 2+1
    • Stayed 2 nights
    • Submitted via mobile

    I enjoyed my short stay at Barcelo. The location was good as all the amenities were close by. The hotel staff were very pleasant and helpful as they spoke English which was useful. Breakfast was a good selection, but need to have a better selection of cereals. Overall stay was good. I would recommend this hotel to others and would return in the future if I was visiting Fes.

    Stayed in October 2023

  • Reviewed: 3 November 2023

    8.0
    Comfortable bed, good location
    • Leisure trip
    • Family with young children
    • Deluxe Room Medina View
    • Stayed 3 nights
    • Submitted via mobile

    Given that the water in the room is not potable, I would expect the hotel to provide at least 1.5 l of water for each day of the stay. We had to buy water.

    The bed is really big and comfortable. It was my birthday during my stay, they surprised me with a birthday cake and a delicious cake that was brought to the room. It was a pleasant surprise.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    7.0
    Staff is great , very supportive especiall, Iman and Mohammed from the reciption, special thanks to Nora and Samira from
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Price is high

    Location

    Stayed in October 2023

  • Reviewed: 5 October 2023

    7.0
    A nice hotel, that largely exceeded expectations
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    The pool area was a bit basic, some updated furniture in the pool area would go a long way. The breakfast was okay, but could have been a bit better.

    The hotel was well located, clean and safe. The room was lovely, very quiet with great views overlooking the city. The bed was very comfortable, and the bedding well thought out. I was grateful for the kettle, tea and coffee facilities in the room. The bathroom was finished to a good standard with a nice shower. The staff were friendly and helpful, and helped arrange taxi’s to the airport the next day.

    Stayed in October 2023

  • Reviewed: 30 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was too poor

    Exelent hotel, exelent location

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    Great value in centre of Fes.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only water in room on arrival. When the local water is not recommended to drink then hotel should provide 1 bottle per person daily for bushing teeth and drinking. We have found the same throughout Morrocci so not just this hotel..

    Excellent location. 5 min drive from train station, 10 minutes to tourist attractions. Front desk staff were very helpful and friendly. Room was large with massive comfy firm bed and a cloud of pillows. Felt very luxurious at excellent room rate.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    7.0
    This hotel worked for our purposes and I would still consider staying there again.
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    I thought the bedding and mattress could have looked newer and cleaner and the floor could have been cleaner.

    The Barcelos is very convenient and we enjoyed the pool. The staff was very kind and professional. I booked a conference here and I thin overall it went well. Overall a great location, easy to get to McDonalds, the Borj Mall and then a quick taxi to the medina. Easy to get taxis at all times. I do think it is decent value for money.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    9.0
    Very happy will come back
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could have more equipment in the gym

    Comfortable amd clean rooms, close to medina

    Stayed in July 2023

  • Reviewed: 16 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Transfer pre-confirmed from the airport not arranged, had to call the hotel, and they sent someone very quickly

    Locación was very good, near a mall, nice walk to the royal palace, and 5min taxi to the medina. Rooms were spacious and very clean Helpful staff

    Stayed in August 2023

Showing 1 – 25

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