Nothing, all was good

Helpful staff, great central location, Hamman was great, breakfast plenty of options, charming decor, inviting, peaceful atmosphere

Stayed in April 2024

We loved everything. The house is beautiful with a great atmosphere, the location is ideal to discovery the amazing blue city 💙 and people working there are so adorable. Thank you so much for such a warm welcome 🙏🏻

Stayed in January 2024

Nil

Great location in heart of the blue city Stunning property something everywhere you look

Stayed in March 2024

Wonderful staff and the perfect cozy Riad. It was located just inside the Medina so perfect for those that want an easier trip from the car to the Riad. The staff was wonderful and helpful- giving us recommendations for places to visit while we were in town. We also loved the little fires and cozy places to curl up on a cool night. Loved this spot! Great breakfast too!

Stayed in March 2024

Staff was very helpful but always seemed to be in a hurry. We had a very bad experience with a driver who almost killed us in the road (seriously) while traveling from Fes to Chefchaouen, who we hired through the hotel. We immediately reported him with the staff.

Very beautiful place right at the center of town. Very comfortable beds and facilities.

Stayed in December 2023

Nothing to dislike

It was way more than we expected!

Stayed in December 2023

I don’t know if you can escape this if you stay in a riad because of the architecture, there was a window that faces the inner courtyard do you could hear people who talked and walked by. You could not hear people once they were in their room.

Breakfast was AMAZING. The beds were super comfortable. The room was so cute and comfortable with a sitting area, electric tea kettle, cups and tea. The building itself was beautiful. The location could not be best. We kept buying things and were able to loop back frequently to drop things off, use the toilet, rest. The staff was very friendly.

Stayed in December 2023

The decorations and vibes

Clean and has a history

Stayed in November 2023

Nothing.

Everything. Clean, spacious room, helpful staff. Highly recommended.

Stayed in November 2023

1-it is unbelievable but credit card is not accepted! 2-always call the reception to find the suggested parking area, they will explain well where you can park your car. because google maps can not find the hotel, and also the parking area. these informations can be sent to all customers before the arrival via an E-Mail !

Clean and perfect decorated rooms and all hotel with lots of arts. breakfast is also good enough.

Stayed in October 2023

The hotel is in the Medina close to everything. Each room was decorated differently. We had a four poster bed in ours and we had a wonderful view from the window over the rooftops.

Stayed in September 2023

The location was fantastic, right in the Medina and just off the main square. There was parking close by, just a 5 minute walk. Our room was beautiful, and we loved the private terrace!

Stayed in September 2023

I loved this place ! It was magical ****** Highly recommend this place.

Stayed in July 2023

The breakfast could have had a few more healthy options

Beautiful decor, peaceful, in the heart of the Medina

Stayed in August 2023

Court yards

Stayed in July 2023

A stunning property. Rooms were beautiful and super comfortable. The common areas are gorgeous with terrace areas, nooks to sit in, artworks and curios to look at. The team were welcoming and very friendly, very accommodating. The location is excellent. The restaurant was amazing, beautiful rooms and terrace and great food. We loved our stay. Thanks Casa Hassan

Stayed in July 2023

Friendly staff, clean and spacious room and a nice atmosphere. Very good location.

Stayed in July 2023

Nothing at all really but if I had to say something then be prepared, they do not accept card payments (any where in the town) it’s all cash so bring yours with you as the ATM’s can cost between €16-€25 euros per withdrawal.

To start with the location, it was a steep walk up to the hotel from the bus station but once you got passed that, it was in the ideal location. The welcome was so pleasant, we were offered mint tea before we were offered two types of room, either twin or double. The double was amazing so there was no choice, absolutely authenticity reigned in this room, it was perfect in every way possible. Breakfast was served with the traditional eggs, cakes and pastries, do not expect a cooked breakfast, you’re in Morocco so get used to it, it is so much better! We loved our stay, the restaurants and small boutiques in the Madina were picture perfect.

Stayed in July 2023

There was no water bottle or coffee in the room

First, it was the perfect location! Walking distance to everywhere. Then, the room was very comfortable with a terrace and a big bathroom. The staff was very friendly and handy, breakfast was great.

Stayed in June 2023

Nothing we didn’t like.

Perfectly located near main square. The tile and architectural detail were outstanding, a work of art. The staff was kind and so helpful with luggage, parking and answering any questions. Breakfast was great - those fresh donuts were fabulous.

Stayed in June 2023

already covered it in my previous answer

Rooms were spacious and very clean! The place itself is beautiful with every nook and corner being photo worthy. The staff were helpful and very kind. the only issue I had with this property is that the WiFi was non existent. it was an inconvenience since we were both international travellers and booked stays with WiFi particularly. we would only get the WiFi connection near the reception downstairs. besides that everything else was amazing.

Stayed in June 2023

This hotel is just as it looks in photos. Beautiful, in the heart of Chefchaouen. We also ate at their restaurant which was delicious. The staff was very kind and accommodating. I would definitely recommend staying here.

Stayed in June 2023

we loved everything.

So well located. The room was beautifully decorated with Moroccan charm and staff was very friendly and helpful. Would definitely stay again. We fell in love with Chefchaouen.

Stayed in June 2023

maybe the only small topic is that they do not accept credit card

everything, from the whole facility, to the room, the breakfast, the service, kindness. great.

Stayed in June 2023