Quartier Florida, Sidi Maarouf (Ex Casablanca Apart'hotel), Ain Chock, 20270 Casablanca, Morocco
#99 of 99 hotels in Casablanca
Guests' ChoiceBased on 51 hotel reviews
7.5Cleanliness
8.1
Comfort
8.0
Location
7.7
Facilities
7.7
Staff
8.2
Value for money
7.6
Free WiFi
7.8
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Showing 1 – 25
Reviewed: 15 May 2024
Dalia
ItalyBreakfast very poor The rooms are very noisy
Stayed in May 2024
Reviewed: 5 March 2024
Luigi
Italybreakfast could be improved, I suppose, with some self service. at this moment you order something and they bring you a tray with something
Great room, clean and comfortable! Restaurant delicious and high quality food. Staff so kind and professional
Stayed in March 2024
Reviewed: 2 March 2024
M
TurkeyGood
Stayed in March 2024
Reviewed: 10 October 2023
Andréa
CanadaWe only stayed for one night so nothing really came up as an issue.
The room was great, quiet and clean.
Stayed in October 2023
Reviewed: 24 August 2023
Andželikaj
LithuaniaThere were problems with the rooms. I got a room that I didn't book. But the administrator changed it
Everything was fine
Stayed in July 2023
Reviewed: 15 June 2023
Hassan
MoroccoI did encounter a minor issue during my first contact with the receptionist
Stayed in June 2023
Reviewed: 11 June 2023
Souad
United KingdomThe buffet breakfast was a poor standard. The was very limited supply of foods on offer and was not fresh. Pastries were several days old and had clearly been warmed several times. There wasn’t enough coffee available and wasn’t hot. Just to note that there isn’t a lift so for someone with young children with a pram not really suitable.
Stayed in June 2023
Reviewed: 11 December 2022
Nadia-chanel
United KingdomThank you so much Mehdi and the team. I had a very unpleasant experience at the airport with AirMaroc and was very distressed as a solo female traveller. I booked the hotel very last minute at an extremely busy time for the country (World Cup), but they went out of their way to ensure I was safe and relaxed. As my stay was unplanned I didn’t have any money and they kindly arranged for free transport to and from the airport. These little gestures of kindness mean so much when someone is feeling hopeless, so I can’t thank the team enough for all of the kindness they have showed. I’ve read reviews about the food, and while I agree the restaurant meals weren’t the best, the breakfast was great. Plentiful and freshly prepared. Thank you all (driver, security, cook and manager) again.
Stayed in December 2022
Reviewed: 28 September 2022
Hilal
OmanThe team were great and very co-operation But the hotel need to be improved in terms of beds, TV as well the draining system for toilet
Stayed in September 2022
Reviewed: 13 August 2022
Hudders_68
United KingdomA few issues with electrics, but they reacted quickly and once they realised it wasn't an easy fix moved us to another room.
Nice helpful staff. Very accommodating. Lovely pool area. Good location for tram, supermarket. Clean and spacious room.
Stayed in August 2022
Reviewed: 15 July 2022
Ahmed
EgyptWifi was a bit slow in the room. AC could have worked better.
The property was very inviting, the staff was very friendly and the room was very cosy. Location was very nice in a quiet neighborhood.
Stayed in July 2022
Reviewed: 27 May 2022
Kareene
CanadaLocation. A little far from everything in a complicated neighbourhood.
The hotel is beautiful, very clean and looks very new. Our room was spacious. Bar and restaurant on site.
Stayed in May 2022
Reviewed: 19 November 2021
Guyguy
MoroccoThe cigarette smoke smell coming from the guests at the restaurant.
The staff were super friendly and accommodating.
Stayed in September 2021
Reviewed: 14 April 2024
Hooper
United KingdomDo not stay here!!! As you can see in the reviews the airport shuttle is a scam. I messaged one week in advance to ask if I could be collected they asked me to message again a day before, giving no indication that it may not be possible. Then a day before they said the driver is unavailable because it is Eid, which I had pointed out 1 week before, and they didn't warn me that could be an issue. I managed to get a taxi from the airport, and asked them to reimburse me at the hotel they refused. Very sad to see hotels not rectifying their mistakes. I hate leaving bad reviews but I was really shocked to see they would not accept any responsibility. I have the messages as proof, there was no indication that the shuttle would be an issue. Otherwise I would not have booked here, it's the only reason I booked because I knew it would be hard to find another option on Eid. Also the rooms are not anything special you can get much cheaper in a better location.
Stayed in April 2024
Reviewed: 10 September 2023
Mazen
EgyptThe receptionist who checked us in was very rude and his behavior was not professional at all. There were no amenities in the room, not even a water kettle, tea packet or a single bottle of water. There were no other facilities available either. Overall, I am completely dissatisfied with my stay and I will not be returning to this hotel on my next visit to Morocco.
The room was clean
Stayed in September 2023
Reviewed: 18 August 2023
Michelle
New ZealandGreat location, excellent staff and service
Stayed in August 2023
Reviewed: 10 August 2023
Mohammed
Saudi ArabiaDefinitely my go to choice from now own. The location and the staff were amazing even the breakfast was amazing. The hotel and its staff made the whole stay worth it. Words cant express their hospitality. My go to hotel for Casablanca.
Stayed in July 2023
Reviewed: 8 February 2023
Driss
MoroccoCould barely find a parking spot. Couldn't sleep in peace due to the people's noise in the night bar. The shower sprinkler was bad.
Stayed in February 2023
Reviewed: 7 December 2022
Michelle
United Statesplace, rooms. there so comfortable. great people.
everything.
Stayed in December 2022
Reviewed: 4 November 2022
Nway
United Kingdomnothing
room is clean and very comfortable
Stayed in November 2022
Reviewed: 23 September 2022
Hamza
TunisiaNo WiFi in the room no lifter you have to carry your luggage up the stairs!!!!! No parking
No WiFi in the room no lifter you have to carry your luggage up the stairs!!!!! No parking
Stayed in September 2022
Reviewed: 25 July 2022
Soliman
Saudi ArabiaThe price Nedd to reduce
The staff cooperation and the guests class
Stayed in July 2022
Reviewed: 30 June 2022
Edna
NigeriaService delay especially in the restaurant
Staff were courteous
Stayed in June 2022
Reviewed: 22 June 2022
Said
NorwayGreat staff at the reception. The room was good and so was the pool area.
Stayed in June 2022
Showing 1 – 25
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