All was fine

The hôtel view especially from the restaurant. Rooms are clean

Stayed in November 2023

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I can really only recommend the hotel to all guests who are really looking for a sophisticated place. The attitude of the staff towards the guests is really fantastic and excellent. Really thanks for constantly working to keep the entire hotel complex clean and tidy. Special thanks for the constant kind service in the restaurant for Lamia, and in the reception for Buscrah. See you guys in January.

Stayed in December 2023

Water was not always hot. Had to wait an hour for it to recover and be warm enough for a shower (and accordingly they gave us a late checkout). Access to the floating dock on the water was roped off :(

Very nice property. Friendly, welcoming staff. Originally put us in a room with one bed but managed to quickly get us one with two, like we booked. Pool was nice though we didn't use it. Breakfast was very tasty - and the dining room looks over the property and the water. My wife loved (loved) the hammam and massage.

Stayed in November 2023

Getting into town is somewhat expensive as taxis don't put the meter on but operate on a fixed price. and there is no bus alternative.

The hotel mgmt went out of its way to make a difficult wifi situation work for me. Every employee always had a smile on his or her face.

Stayed in November 2023

the employees are real gentlemen from the moment i arrived in this hotel i felt like coming home. Especially 2 guys from the reception i think they name were mourad and redouan. Best employes ever.

Stayed in September 2023

Fantastic….

Stayed in October 2023

The hotel is located right on the beach. Safe parking with security. Very clean. The restaurant in the hotel serves very good food.

Stayed in September 2023

Everything was top

Huge thanks to all staff Dakhla south bay they were very welcoming and helpful by their continuous assistance & advices during our stay . Nice suite very clean well equipped with sea view and spacious balcony. I strongly recommend Dakhla south bay

Stayed in August 2023

Incredible service. super nice staff and accommodation. the receptionist Souhaile was super helpful to sort out my stay in the city. really recommend it!

Stayed in May 2023

Pleasant and relaxing location

Stayed in January 2023

The restaurant is very nice and we enjoyed our time. I assure you that if you come to the hotel, talk to Mohamed, he will give you the best hospitality

A clean place and we were very comfortable in it. I thank Mohammed very much because he helped us a lot and a very nice manager. I advise you to visit him

Stayed in December 2022

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Silence.culture.bar.dancing....atmosphere

Stayed in November 2022

room, staff, food, location, view.

very clean hotel

Stayed in November 2022

First of all the staff was amazing! They were very welcoming and helpful with whatever we needed. The room we stayed in was very comfortable and nice. I highly recommend staying at South Bay!

Stayed in October 2022

no AC but apparently most places don’t anyway! the breeze off the ocean was amazing.

the hotel was very clean and the staff were very friendly and helpful. the food for breakfast was very nice. The pool and beach area was very clean and comfortable. y

Stayed in September 2022

everything was just top

Stayed in September 2022

It will be better if they had full board

Fantastic. I can’t wait to go back again. The stuff we’re very polite and the place is just like a dream come true. Very pleased.

Stayed in September 2022

Nothing

Excellent hotel.

Stayed in August 2022

no elevator 😑

all super nice view

Stayed in August 2022

breakfast comparing to the hotel price is poor as there is little option. comparing to our stay in a suite room there is no additional options like daily fruit or snack.

suite view us amazing, cleaning is awesome. Staff very nice, smiling and cooperative.

Stayed in May 2022

The selection at breakfast as rather basic, no fruits.

A very nice hotel, quiet location. Very friendly staff. The food in the restaurant is very good. Spacious rooms with large balcony and view on the bay. Located at the beach with direct access.

Stayed in November 2021

The decoration was amazing. You feel like the place is yours with huge spaces facing the bay. The pool, the private beach, the i tomate kite spot , the.comfort of the rooms and.the fine cuisine of the chef ... all contribute to make this cocoon by far the best place to stay in Dakhla. Everything has been designed with so much taste that I spend my stay taking pictures (which I never do I'm a hotel)

Hard to find something not likeable in this hotel.. maybe the lack of elevators buy t really not an issue for a building that has only one floor up :)

Stayed in October 2021

The service was poor. The staff did not know how to read the reservations and blamed booking . com for advertising the wrong room. We got to the hotel expecting a sea view with two beds and ended up on the highway side with one bed for two grown women friends traveling together. They said booking.com was wrong about the room promised for the price they set. They said we could only get the room we booked if we paid more. After writing to the hotel through booking.com, they offered to move our room on the night before we were leaving at 9am. Uh...no thanks. The spa was NOT a spa. It was a very small area and the receptionist booked our "package" and then miscommunicated to the contracted service woman. They got into a huge argument as we stood there in our robes. It was frustrating and embarrassing. I went back to my room and got dressed. Then they wanted to make the massage package right (30 minutes later). Again...no. They have no idea how to make things right when they mess up. They should have offered to give us our package for free, or at least discounted it.

The facilities were clean and the pool area was well kept.

Stayed in November 2023

No air-conditioner. This is necessary for the hotel 4 stars

Clean

Stayed in October 2023