Nice, calm. Nice people, clean.

Stayed in November 2023

Heat pump was not working in my room, however I didn't really need it due to time of year.

I enjoyed the grounds, large open air areas on a hill outside of town, room to sit outside and relax, read. On a side note, I was having some trouble with my car clutch when I arrived and asked if they had any DOT4 fluid - manager went above and beyond by contacting a mechanic in Ouarzazate 5 miles down the road, who took a look at the car (at night, on a weekend) and diagnosed a leaky hydraulic connection, reinforced the o-ring (didn't have an exact spare on hand) and refilled the fluid in a very short amount of time and for a very reasonable price. I then took the car over probably the most punishing road in Morocco, (R307) and back to Marrakesh with no further problems! I might not have made it home without the staff!

Stayed in October 2023

When we arrived the pool had green algae all over the bottom so we had to ask for it to be cleaned before we used it. This they did straight away and spent a lot of time putting it right. The hotel very much needs some TLC as there are lots of broken or unfinished parts to it which I would not expect for the price we paid and compared to the price of other hotels in the area. As other reviewers mentioned, the horses are no longer here either. I’m guessing that the hotel would have been much smarter once upon a time but the pandemic probably hit it quite hard and now it just feels a bit tired, neglected and in need of some investment. There was no minibar in the room as stated in the description but the staff would put your drinks in the kitchen fridge if you asked.

We stayed here for a week in the second half of September. It is a very peaceful hotel about 10 minutes drive from Ouarzazate and surrounded by rocky desert scenery and with distant panoramic views of the Atlas Mountains . The nearby road was very quiet so no traffic noise either. There weren’t many other guests when we went, so we had the pool to ourselves pretty much the whole time. Ibrahim and the rest of the staff were very friendly and eager to help with anything we asked and they keep the place fairly clean and tidy too. The dining area had a really lovely feel to it and breakfasts were absolutely delicious with generous portions that kept us going for most of the day. We had our evening meal under the stars here on one night but went in to Ouarzazate for the rest as there was more of a variety of options. The hotel does not serve alcohol but you can buy your own at the Carrefour supermarket in town.

Stayed in September 2023

We booked this place because of the horses and the possibilities to ride. But they sold all the horses 2 month prior our visit and didn't communicate it.

The staff was really nice. Nice swimming pool. The breakfast and food in general was really good.

Stayed in August 2023

In previous comments guests mentioned dirty swimming pool, no shower gel, broken facilities - and I think it’s quite unfair. When I wanted to swim and a water wasn’t quite clean I’ve asked Omar and maintenance straight away cleaned the pool. Same with shower gel - you just need to ask. The staff treats guests exceptionally! 😊 thank you!

Good place if you need peace and quiet. Hotel service full of attention, they always ask what time to serve breakfast or dinner, and you can ask Omar for everything, who is there to help. Great hospitality! Thank You! Amazing traditional dishes - all prepared with fresh ingredients on site- the best tajin I’ve had in Morocco!

Stayed in June 2023

Menu could be more diverse, premises need some maintenance (although they’re working on it and Corona years had its effects) and be aware that during weekends big groups can “take over” the hotel (although the group that were having a party during our stay were very quiet at night).

Nicely located out of the city. Nice garden and swimming pool. Friendly staff and nice walking on an around the premises.

Stayed in April 2023

N/A

The place was very nice, clean and comfortable. I will go back

Stayed in April 2023

Very comfortable rooms with plenty of space. Comfortable beds and good air con. WiFi strong throughout the complex. Peaceful location and the pool looked great, although we didn't get around to using it. Friendly and welcoming staff.

Stayed in April 2023

/

Warm welcomed staffs. Food here is absolutely delicious and amazing value.

Stayed in December 2022

the room was a bit too dark

very nice location

Stayed in November 2022

I can not fault it. A moroccan hidden jewel

What an amazing place, the service from start to finish was outstanding. If you want to get away from the hassle and bassle this is your hidden gem. Coming back for me is a must. Everyone was wonderful. The owner truly cares about his guests. The food was delicious from breakfast to dinner. My Royal room was superb and extremely cleaned. I can't fault it as I went there for peace and quiet. I've noticed people keep coming back as I saw them talking to the staffs. It definitely feels like you are at home. I will be back for more peace and quiet time that'sfor sure. Thank you all for making my stay an amazing one.

Stayed in February 2024

The hotel staff had difficulties communicating in English, which could be challenging for international guests. The rooms were quite dim, which may not suit those who prefer bright and spacious interiors. The absence of a refrigerator and a safe in the room was inconvenient for guests expecting these amenities. The outdoor area near the pool was damaged, dirty, with dilapidated sun loungers, and only four functional loungers for the entire facility. The chairs around the pool were dirty and worn-out, and the overall patio appeared as if it hadn't been cleaned in years. The presence of many loud children by the pool area could disrupt the tranquility and relaxation. The food ordered in the hotel restaurant was average in taste, and unpeeled fruits were served for dessert. The value for money was poor, meaning that the price was high compared to the offered services and the condition of the facility.

The hotel was located in a secluded, quiet, and peaceful area, which could be a plus for those seeking a getaway from the city hustle. The rooms were clean.

Stayed in May 2023

Air con was not working . Took to long to get drinks , room service did not exists . didn’t accept American Express. . no shower gel and no horses or activities what they listed .

Omar and morad was amazing . They helped me a lot

Stayed in May 2023

everything was amazing! the location was really beautiful, the food delicious, the staff was kind.. I can’t recommend it enough! especially for the those looking for well-being, being surrounded by nature and animals. Peacocks are everywhere and in the morning you get to see them on the roof. marvelous! the horse ride was spectacular to say at least.

Stayed in January 2023

quiet place and warm welcome, excellent breakfast and salad. thank you for the lift to the airport

Stayed in November 2022

There are no comments available for this review

Stayed in November 2023

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Stayed in March 2023

There are no comments available for this review

Stayed in March 2023

There are no comments available for this review

Stayed in December 2022