Do not accept room 512 if you are two people: there is a profound divot in the middle of the left side of the bed. There is no way for two people to sleep comfortably given the damage to the mattress. Massage was odd: the masseuse sat on me(literally sat on my bum) Hammam uses family size cheap soaps from the supermarket, not very nice.

It’s definitely a retro vibe. Truly clean, a bit austere. The pool yard is a nice escape

Stayed in May 2024

Excellent location, nice clean room and good faclities

Stayed in February 2024

A group of Chinese with some noisy disturbing and dirty members

All good, but breakfast is to be reviewed it is very limited

Stayed in October 2023

Shower was only luke warm. Pillows too hard and big.

The pool area was great. Great variety at breakfast 👌.

Stayed in September 2023

Extremely rude Reception desk staff

Great location close to boardwalk, Medina, Port

Stayed in September 2023

Something for the kids ?

The breakfast was fantastic 😋 delicious The room was OK 👍 a bit of nuse at night

Stayed in September 2023

WiFi not strong

Good location Excellent breakfast Clean Good service

Stayed in August 2023

Music plays late at night. Hear the horn beeping all the time and the AC does not work well. It was really hot in the room although we brought it down to 17 Celsius. Could hardly sleep

Location

Stayed in August 2023

night waiters very miserable and horrible I don't know why if you don't drink alcohol they look at me as I made mistake for nott drinking alcohol and very slow service I don't recommend the night drinks in the garden and to much shouting from the stuff.i hope it will be changed soon .

the room the garden the pool and the breakfast.

Stayed in July 2023

Bed was far for the light switch

The receptionist Mr. Mouaad was very nice, helpful.

Stayed in May 2023

0/5 not a spa. Description is wrong: access to the steam room/ sauna for an additional fee.

5/5 fast and friendly check in

Stayed in February 2023

Very, very noisy. I could hear the neighbours doing things i won't describe here and lots of noice on the street

The restaurant was good. The room was clean and comfortable.

Stayed in December 2022

At the pool, deckchairs were missing. That would have been better to spend more time at the pool. The pool bar was lacking almost everything on their dessert card. They were not even ready to offer a commercial gesture in exchange to us adapting our order to what they had left in the fridge. They said, their responsable was not there.... (which is a lame excuse, see below). The SPA treatment was good, a bit too short for my friend for the scrubbing in the Hammam. What was not good at all: I had arranged everything in the morning in order to be relaxed and not having to talk about finance when we all came for our Hammam, Massage and Manucure treatments in the evening. However, it seems that the receptionist got all wrong as she did not understand any French. She could have asked me to speak in English, German, Spanish .... So she just said YES to everything. Then, when we arrived, I had to get back to my room to pick up my credit card although we had agreed to pay via my room invoice. Then, the CB payment didn't work in the SPA and we had to go back and forth to the hotel reception to get it done. THIS was exactly what I didn't want my friends to see as I didn't want them to worry at all about financial issues. The SPA staff kept saying that the responsable was not there (on a Weekend!) and that Spa and Hotel don't function together. Well, then arrange for the responsable to be properly replaced and do not put the SAP in the Hotel description as if you belonged together. Anyway, that is not our problem. Your main worry should be to take care of your customers and to facilitate the services. (I left a huge amount of money there to be treated this way!!!) Generally, prices in Tanger are like in Europe, not like in Rabat or other places in Morocco.

Good hotel close to the beach. Pool was ok. Good to have a Spa in the hotel. Excellent massage - thanks, Sanna.

Stayed in October 2022

There is no facility to make tea or coffee in the room,we ask for it and they say in Morocco the 4 star hotel they don't do tea and facilities,but when I went to Rabat they have it in the room hotel,I think it depends which hotel you go to. The air conditioning was poor

The location was good,most of the staff was good

Stayed in September 2022

The service at the chiringuito by the 2 girl waiters

The pool The location

Stayed in September 2022

The pillows were not confortable and there wasn't enough of pillows on the bed. No iron in the room. Not a smart TV in the room. There was some hair on the bed when we first entered the room. The pool close early at 6pm. You have to pay for parking. No coffee station in the room.

Breakfast was good with plenty of options. The room was quite large with a pool view. Towels was in good shape and quality. Quietness, we didn't hear a single noise. The room service cleaned our room the next day. Fridge was avaialble in the room. AC is working perfectly.

Stayed in August 2022

Excellent location

Stayed in May 2022

Noisy place

Good and friendly staff. Good location

Stayed in July 2022

Requested air con to be fixed 3 times, no success

Location

Stayed in June 2022

I was looking forward to having baked beans and a cup of english type tea

breakfast was enjoyable with a good variety of food which included toast, omelette, cereals and croissants.

Stayed in July 2022

entertainment in the evening

The bar area

Stayed in July 2022

Most staff were not helpful or friendly. Emailed the hotel about lost property and never got a response.

Stayed in June 2022

no tea and coffee making facilities in the room

lovely pool area and reception

Stayed in May 2022

location staff food clean

The location is great, the sea is very close and at the same time all your needs are close to the hotel. The staff is very helpful from the reception, bar and restaurant. The dishes are varied and very tasty. I highly recommend the hotel.

Stayed in May 2022