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Reviews of Gray Boutique Hotel Casablanca 5 stars

Angle Rue Abou Kacem El Kotbari et Ain El Aouda, Racine , Anfa, 20000 Casablanca, Morocco

#29 of 97 hotels in Casablanca

Guests' Choice

Review score

Based on 321 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 21 April 2024

    9.0
    Despite small details, we recommend it.
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    Poor, unstable Internet connection. Electrical review needed. Some power outlets are not working. Considering we had the Luxury Suite, there was a lack of attention to details. For instance: • we received, as welcome courtesy, a plate of fruits, but no knifes to peel and cut them. • Got water, but no glasses. • Got tea and coffee but no cups. • Nespresso coffee machine with sachês of instant coffee instead. • Two guests, one robe.

    Khawla and the staff at the reception desk are very friendly and helpful. Wonderful big apartment. Huge terrasse. Very clean.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Karim the guy in the reception was very helpful
    • Leisure trip
    • Couple
    • Ambassadeur Suite
    • Stayed 1 night
    • Submitted via mobile

    Nice apartment with large space

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The location is perfect. The staff outstanding. At the front desk Khawla, Karim and Marwane served me with smile. The cleaning team were excellent. The breakfast was full some and the music was just nice. The rooms are spacious and choice on TV superb.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast is expansive

    Big room, a lot of space

    Stayed in April 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night

    We stayed here twice, one night each at beginning of our time in Morocco and one at the end. In the meantime, they store our big suitcases while we traveled around the country with our carry-ons. This was extraordinarily helpful since we were boarding trains every 2-4 days. The staff is super-friendly and the breakfast is abundant.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    8.0
    Good , but no A/C cooling
    • Leisure trip
    • People with friends
    • Ambassadeur Suite
    • Stayed 1 night
    • Submitted via mobile

    Parking zone is very small and tight in front of the building, there is no A/C cooling ! You will need to open the windows to have cool air .. which wasn’t mentioned .. and ruined the whole experience due to heat and not being able to sleep

    Good breakfast , good spa and massage, nice staff

    Stayed in February 2024

  • Reviewed: 6 February 2024

    9.0
    business stay in Casablanca
    • Business trip
    • Solo traveller
    • Ambassadeur Suite
    • Stayed 4 nights

    Great stay and location, team very helpful, very good for a business stay

    Stayed in November 2023

  • Reviewed: 4 February 2024

    8.0
    Comfortable clean rooms and a great breakfast!
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable room, Khaulo and the rest of the staff were helpful and very friendly, good gym, delicious breakfast buffet

    Stayed in February 2024

  • Reviewed: 2 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 1 night

    le staf le personnel

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    The hotel excellent location and the staff and the rate
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Non

    The staff are very helpful specially ms khawla from the reception she was great

    Stayed in January 2024

  • Reviewed: 9 January 2024

    9.0
    Nice hotel
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 6 nights

    The hotel is in need of renovation. Not a major one, but to update the plumbing, beds, chairs. The air conditioning system is a bit strange; it always works for heat in one room.

    Great staff. Very responsive people. They made us breakfast earlier than usual. Thanks a lot! The room had water, tea/coffee, and towels. Very large spacious room, two TVs, refrigerator. Quite quiet, sometimes you can hear the garbage being taken out. There is a nice mini store next to the hotel where you can buy souvenirs. There are also restaurants nearby, a taxi is easy to get and a bus stop is within walking distance.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Ambassadeur Suite
    • Stayed 1 night
    • Submitted via mobile

    The price for the breakfast is too expensive for what is offered. No cups of coffee in the room , water , kitchen is not equiped with elementary stuff . No view from the room , facing another building . I beleive that they can do better

    The staff at the reception was great , special thanks to Wafaa and Khawla. Room was good .

    Stayed in January 2024

  • Reviewed: 4 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Ambassadeur Suite
    • Stayed 2 nights
    • Submitted via mobile

    Some lights were not working. Some areas need maintenance. Not all the staff speak English.

    Good spa. Khawla was nice. Good breakfast. Comfortable bed.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Excellent place to stay in Casablanca if you are on business
    • Business trip
    • Solo traveller
    • Ambassadeur Suite
    • Stayed 2 nights

    Not much of view

    I loved the suite. Fully equipped for a comfortable stay. Quiet neighbourhood. Helpful staff.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    7.0
    Ayoub the doorman was really the best.
    • Business trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    The property is in a good location but need a bit of refurbishment.

    The staff were the highlight of my stay. Very helpful and understanding.

    Stayed in December 2023

  • Reviewed: 24 December 2023

    9.0
    Very Nice and Comfortable
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night

    Nothing.

    Location is good, near to Hassan 2 Mosque. Room was really nice and big with lounge area. Breakfast was ok, had very less items in comparison with other hotels. Overall experience was nice.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Clean facilities. Excellent breakfast. Responsive staff. The help with everything. Very good service. I recommend staying here... good value for the price. Really enjoyed the sauna and spa

    Stayed in December 2023

  • Reviewed: 27 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Great welcome from the receptionist and great service at breakfast on 27/11/23.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    8.0
    A good start to our trip
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    AC not working to expectation

    Great location and room.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    9.0
    Comfortable stay with excellent breakfast & friendly, helpful staff.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    The rooms had kitchenette facilities but no crockery or utensils to use.

    It was clean, with very comfortable beds & good location.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Some missing facilities in the room,

    The staff, clean and good location

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Wonderful!
    • Business trip
    • Solo traveller
    • Ambassadeur Suite
    • Stayed 1 night

    I had a wonderful stay at this hotel! The staff were incredibly friendly and helpful throughout my visit. I want to extend a special thank you to Khawla at the reception desk for her exceptional service. She went above and beyond to make sure I had a comfortable stay and answered all my questions with a smile. The room was clean and comfortable, and the hotel's location was perfect for exploring the city. I would highly recommend this hotel to anyone visiting Casablanca.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    8.0
    Very comfortable. Safe location. Taxis easily available and reasonably priced.
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 2 nights

    Black tea bags in room. Again, staff helpful, but not everyone drinks coffee.

    Staff terrific. Facilities in rooms a little haphazard eg kettle/no kettle. But staff responded quickly to requests. Breakfast varied and generous.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    8.0
    For its price point, this was an excellent choice. Next time I am in Casablanca, the only choice!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights

    Nothing in particular was concerning.

    The staff was very helpful. The room was gigantic and I also enjoyed the location and breakfast.

    Stayed in September 2023

Showing 1 – 25

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