It's too far from the city center and the restaurant finishes early

Clean, good service, beautiful pool

Stayed in October 2023

Bad value for money Presence of a lot of small insect in the room No privacy in the balcony Price wasn't the same as mentioned in booking Wifi not working in the room Very small pool only for kids Hand sanitizer was used by the previous guest and not changed even after claiming Breakfast the same during all our stay, same menu

Parking

Stayed in July 2023

There was no wifi connection in the rooms. We had to sit on the balcony to get reception and even then it was very low. The hot water in showers was not very hot. Lets say it was warm.

Overall very nice and plesant. Breakfast was good. Swimming was lush and staff all very friendly and helpful. Rooms clean and beds comfortable. Gardens very well kept.

Stayed in May 2023

No airco in the lobby or restaurant Breakfast unfortunately too simple

Location was good close to the beach and various cities Parking available The employees were all very friendly- shout out to them

Stayed in August 2022

Shared Balcony between all rooms. The view from the room was not that good. The swimming pool closing at 6PM

location

Stayed in September 2022

Swimming pool

Location

Stayed in August 2022

small swimming pool. Also, the breakfast is not very varied and satisfies all tests

The room is wide enough and well equipped. The staff are very helpful . The location of the hotel is very beautiful. The parks are all green and wonderful

Stayed in August 2022

the location of the hotel is inconvenient; no decent restaurants or stores around. The food was ghastly; couldn’t get worse.

The staff was overall nice. the place is clean and comfy.

Stayed in July 2022

cleanliness Staff

Location landscape

Stayed in July 2022

facilities like the sauna and bar closed. probably because of Corona.

location and Riffian speaking staff

Stayed in February 2022

WIFI in the room wasn't good,

The place was quit, the Staff was professional the view was good

Stayed in February 2022

No warm water in the bathroom, no heating at all

The location, quietness and the green surounding erea close to the hotel

Stayed in December 2021

However starting with the lack of wheelchair/stroller access at the reception forcing us to lift the heavy stroller every time we want to access the elevator was very tiring. Then the breakfast wasn’t great, not a lot of choices, the room was dirty with rusted faucets etc, and the mediocre services and lack of communication between the staffs is horrible. I choses payment at the hotel but they already billed me directly using a less than favorable rate. Requested the DJ at the pool to reduce the music’s volume due to the baby, and we were forced to be very close to the speaker as it was the only available space, he moreoless refused. Ask for menu of the day at 5:50pm (room service) for dinner service that was supposed to start 7pm, and they still hadn’t decided what they will offer ag 7pm! Reeks of disorganization! And the food wasn’t great either.

The view from the room and proximity to the beach was great.

Stayed in August 2021

Good hotel overall.

Stayed in August 2021

No Wifi in the rooms. Poor lighting Damaged equipement ( spots are off,bathroom, ) Average brakfaste Some Gym équipement are not working Room wall paint is damaged and scrached ,not repaired.

Good location Good staff Free Parking Calm and waves sound from balcony

Stayed in August 2021

- Hotel should really do something about the wifi strength. Wifi is very important to clients, the wifi basically never worked in our room, very poor quality, impossible to watch Youtube or Netflix. Hotel should invest in stronger Wifi for all rooms. - Lamps were missing in the bathroom and toilet of our room. - Lightning is poor, Hotel should suggest other lightning options in the rooms, than the cosy little lampshades. In the night you basically see nothing - A/C stopped working twice in our room - The safe (coffre-fort) doesn’t work - The TV doesn’t have an interesting list of channels - A bottle of water while arriving in the rooms cost nothing but is a nice gesture, as when you arrive there is no shop nearby if you are thirsty.

Location is great and calm Staff is nice and helpful Rooms are cosy and have nice terrace Cleaning team are very nice and professional

Stayed in July 2021

We were cut off from the water at 9am on our last day. We were a little shocked by this behavior while the staff were kind throughout our stay. No answering on the phone. Our badge was deactivated on the first day. No good reason was provided. The cleaning service took a private thing by mistake. Couldnt find it after (Understandable) The balconies are seperated with solid outdoor curtains .. Ours was defective, which made our stay in the balcony visible to others.

The staff was kind and the room was clean. Breakfast was good.

Stayed in May 2021

Piscine and room

Stayed in September 2023

To be totally honest there were no complaints with anything.

Everything at Al hoceima bay was exceptional especially the staff, very welcoming respectful and attended to all our needs even changed the room straight away when we asked, staff always had a smile to show and were always on site to give us a helping hand overall a great experience for the three days that we stayed. 👌

Stayed in September 2023

good staff.

Stayed in September 2023

I didn't like few things: i stayed in the room number 220 1-There's no curtains between our balcony and the other's 2-the window can't be closed 3-Landline phone not work 4-Iron locker not work

I like it The staff was friendly The location the view the atmosphere honestly was good the breakfast also..

Stayed in September 2023

Poor breakfast

Friendly staff Clean rooms Excellent location

Stayed in July 2023

Locatie was perfect, je bent in 5 minuten (te voet) al aan strand.

Stayed in July 2023

Cleanliness issues. Just seems they need to update the carpets in main areas and the toilet had a huge brown stain that was unsightly. Aside from the kind woman at reception, staff just pretends you don't exist when you need something. Even just to buy an ice cream I had to aggressively approach someone who was sitting behind the counter ignoring me. I think it's definitely overpriced too.

The pool was nice with good music being played. Restaurant was affordable. Walking distance to the beach. For our honeymoon they brought us breakfast one morning and we ate one the balcony! Reception was really sweet. Hotel looks a little upscale esp the pool with the beds

Stayed in July 2023