15 Run Canpini Batha, 30000 Fès, Morocco
#228 of 259 hotels in Fès
Guests' ChoiceBased on 66 hostel reviews
7.8Cleanliness
7.5
Comfort
7.5
Location
9.1
Facilities
7.3
Staff
9.1
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 29 November 2023
Nick476
United KingdomExcellent value for money budget hotel. It is located walking distance from the old Fez medina and is a quiet place away from the bustle. Rooms are bright with lots of natural light. Safe location. Roof terrace is amazing and the breakfast is very good. The staff are also very kind and helpful.
Stayed in November 2023
Reviewed: 26 October 2023
Connor
United KingdomThe hot water tank made loud bangs for an hour or 2 after every shower or even at random times.
The bloke on the front desk who spoke English was very helpful. Very good location and the breakfast was great.
Stayed in October 2023
Reviewed: 2 October 2023
Lachezar
GermanyThe most helpful and kind people. They helped me with information and things I needed. Gave me a better room, as it was available for the night. All in all great experience. All you need and you for the price is perfekt. Also it could be a plus that it is on the edge of the old town so it is more peaceful there and easier to navigate in tbe evening to find your hotel 😁
Stayed in September 2023
Reviewed: 21 August 2023
Abu
United KingdomSmall bathroom.
Nice, clean, and spacious room. Good natured staff. Definitely value for money.
Stayed in August 2023
Reviewed: 10 August 2023
Abu
United KingdomThe bathroom was small and breakfast was from 9am to 11am which is very late. Also, breakfast preparation time took nearly 40 minutes.
Very clean and comfortable room.
Stayed in August 2023
Reviewed: 4 August 2023
Barbra
AustraliaI can’t think of anything
I love the staff. They’re very helpful and kind and I have stayed here several times. It’s in a great location very close to all the action but very quiet at night. Breakfast is served on the rooftop and is huge and delicious, almost enough for the whole day. I also love the smart decor and the comfy bed
Stayed in August 2023
Reviewed: 5 June 2023
Nikolaos
GreeceI was given room with private bathroom because it was available, even I had paid for shared bathroom! There is parking space for motorbikes in front of the reception.
Stayed in May 2023
Reviewed: 9 April 2023
Saïda
BelgiumPoints of improvement: awfull smell of gutter coming out of the bathroom filling also the room. Door couldn't be locked by key from the inside. Hygiëne at breakfast could be better. There was a hair in the jam I got. And also the taste could be better. Msemen served cold. Showerhead needs to be replaced. Bathroom walls full of mold.
Friendly staff. For the price I've paid, I found it not bad in general. Spacious room. Good location near the medina but in a quite street. No noises from outside, but at 8 in the morning the lady working there started talking really loud next to my room waking me up.
Stayed in April 2023
Reviewed: 30 March 2023
Fenne
NetherlandsWhen your neighbour hotel guests talk loudly, you can hear them, and the toilet pot's foot was a bit broken. For the rest a pleasant stay.
The staff is super friendly 😃 Othman and Kamel welcomed us with a great smile and were always there for questions about the neighbourhood or to get a taxi for us. Fatimazahra makes a real good Moroccan breakfast and as much mint tea of coffee as you like. At night it is very quiet, in the morning you hear birds chirp. The hotel looks traditional ✨
Stayed in March 2023
Reviewed: 17 March 2023
Zsolt
HungaryThis accomodation needs renovation and a safety check. Safety I mean the electric plug hang up from the wall, the toilet was bot stable when sitting on it.
Gamel, or Bamel the receptionist guy was very helpful, supportive and nice guy. He made everythinh for our pleasant stay. Parking was easy in front of the hotel.
Stayed in March 2023
Reviewed: 13 February 2023
Otto
SloveniaIt was not so easy to comunicate with the night receptionist as his english was not so good, he was still trying:-)
Great terace and breakfast
Stayed in February 2023
Reviewed: 7 February 2023
Jan
Czech RepublicNo towels and mauld in the bathroom.
Great location, easy to find, nice terrace, good breakfast (served 9 am), great value for money. Hot water (in february).
Stayed in February 2023
Reviewed: 28 January 2023
Thierry
FranceGood and friendly congratulation to Kamal for the early breakfast and for calling the taxi à 5 pm
Stayed in January 2023
Reviewed: 9 January 2023
Sushipackdushi
United KingdomThe shower area gets flooded every time and the water takes hours to drain out or dry out, which makes it very hard to use the bathroom, so the private toilet is after all not that useful, we had to wait very long to use the shower. The water pressure was also very weak. All of our blankets had stains somewhere on them, so they were perhaps not washed properly or not washed at all before our arrival. The breakfast timing was said to be 8.30 to 10 but we only had it available at 9.30 onwards, not too much of a problem but just a possibily frustrating miscommunication because we planned to get up early.
Very comfortable bed and blanket, very good breakfast served, very helpful staff with good service.
Stayed in January 2023
Reviewed: 30 November 2022
Sergio
ItalyLocation showed on the map was different from the actual one, we had to ask a passerby to show us the way (he talked on the phone with the receptionist)
Breakfast was delicious
Stayed in November 2022
Reviewed: 15 November 2022
José
SpainVery good stay. The bed was very big. Good price and good location. Many thanks to Othman and Fatima for the very good breakfasts they prepared for us. And to Kamal for his amability.
Stayed in November 2022
Reviewed: 13 September 2022
Nafisa
United KingdomNothing
Friendly staff, helpful, clean room, nice breakfast, bathroom was clean and nice to shower
Stayed in September 2022
Reviewed: 29 August 2022
Anna
United Kingdomthey only take cash. As you pay at the end of your stay, it would have been a help to know this before checkout.
Helpful and friendly staff. Breakfast was plentiful and we even got a wakeup call. Laundry service was a real help too. Car parking right outside was a plus.
Stayed in August 2022
Reviewed: 31 May 2022
Hichem
Irelandfor the price I’ve payed , I couldn’t get a better offer.
The staff were very friendly, will go the extra mile to make your stay at hotel Fontaine comfortable. I booked a room with a shared shower and was upgraded to a room with a private shower free of charge . will stay there again.
Stayed in May 2022
Reviewed: 13 May 2022
Vaibhav
NetherlandsLocation, host and the room was just perfect
Stayed in May 2022
Reviewed: 2 May 2022
Joanna
PolandI am very satisfied with the hotel. My friends and I arrived in Fez quite late, so it was important for us to contact the hotel to be sure that we find someone at the reception. There was no problem with the contact. I got an answer after a very short time. The hotel is close to the old Medina and the blue gate. We asked the owner to arrange a guide because we had only 5 hours to see Fez. It was 10pm and we needed a guide for 9:30 am the next day. Everything was organized by the host including a taxi after the tour to the train station. We are very thankful for such help. The guide told very interesting stories about the city. We saw everything we wanted and even more. The only smal problem we had was our lack of knowledge of French, so we had a little problem at the beginning to communicate in English with the host, but google translator as usual proved reliable. If you are travelling and want a good location, great atmosphere, helpful hosts and of course enjoy the tasty breakfast, then this is the hotel for you.
Stayed in April 2022
Reviewed: 31 March 2022
Marcus
GermanyBathroom was very small, it featured two used soap bars with hairs on them, additionally a pretty empty Head and Shoulders.
Location was okay. Breakfast and especially staff were fantastic although they did not speak English.
Stayed in March 2022
Reviewed: 6 March 2022
Juliamonserrat
United StatesThey do not accept card, only cash, but this is common throughout all of Morocco.
Great location! About a 5 minute walk to the Medina entrance, with easy free parking just on the street but away from crowds. The room is decent with heating and A/C and good wifi. Breakfast is mostly just various types of bread with jam (common in Morocco) but it will keep you energized for your day walking around the Medina. The staff are very sweet.
Stayed in March 2022
Reviewed: 12 April 2024
Ann
MaltaJust 5 mins walk from Fes Medina. Very friendly receptionist and cute terrace. Breakfast was also good. Cute ginger cat in the common area that loves cuddles!
Stayed in April 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content