Excellent value for money budget hotel. It is located walking distance from the old Fez medina and is a quiet place away from the bustle. Rooms are bright with lots of natural light. Safe location. Roof terrace is amazing and the breakfast is very good. The staff are also very kind and helpful.

Stayed in November 2023

The hot water tank made loud bangs for an hour or 2 after every shower or even at random times.

The bloke on the front desk who spoke English was very helpful. Very good location and the breakfast was great.

Stayed in October 2023

The most helpful and kind people. They helped me with information and things I needed. Gave me a better room, as it was available for the night. All in all great experience. All you need and you for the price is perfekt. Also it could be a plus that it is on the edge of the old town so it is more peaceful there and easier to navigate in tbe evening to find your hotel 😁

Stayed in September 2023

Small bathroom.

Nice, clean, and spacious room. Good natured staff. Definitely value for money.

Stayed in August 2023

The bathroom was small and breakfast was from 9am to 11am which is very late. Also, breakfast preparation time took nearly 40 minutes.

Very clean and comfortable room.

Stayed in August 2023

I can’t think of anything

I love the staff. They’re very helpful and kind and I have stayed here several times. It’s in a great location very close to all the action but very quiet at night. Breakfast is served on the rooftop and is huge and delicious, almost enough for the whole day. I also love the smart decor and the comfy bed

Stayed in August 2023

I was given room with private bathroom because it was available, even I had paid for shared bathroom! There is parking space for motorbikes in front of the reception.

Stayed in May 2023

Points of improvement: awfull smell of gutter coming out of the bathroom filling also the room. Door couldn't be locked by key from the inside. Hygiëne at breakfast could be better. There was a hair in the jam I got. And also the taste could be better. Msemen served cold. Showerhead needs to be replaced. Bathroom walls full of mold.

Friendly staff. For the price I've paid, I found it not bad in general. Spacious room. Good location near the medina but in a quite street. No noises from outside, but at 8 in the morning the lady working there started talking really loud next to my room waking me up.

Stayed in April 2023

When your neighbour hotel guests talk loudly, you can hear them, and the toilet pot's foot was a bit broken. For the rest a pleasant stay.

The staff is super friendly 😃 Othman and Kamel welcomed us with a great smile and were always there for questions about the neighbourhood or to get a taxi for us. Fatimazahra makes a real good Moroccan breakfast and as much mint tea of coffee as you like. At night it is very quiet, in the morning you hear birds chirp. The hotel looks traditional ✨

Stayed in March 2023

This accomodation needs renovation and a safety check. Safety I mean the electric plug hang up from the wall, the toilet was bot stable when sitting on it.

Gamel, or Bamel the receptionist guy was very helpful, supportive and nice guy. He made everythinh for our pleasant stay. Parking was easy in front of the hotel.

Stayed in March 2023

It was not so easy to comunicate with the night receptionist as his english was not so good, he was still trying:-)

Great terace and breakfast

Stayed in February 2023

No towels and mauld in the bathroom.

Great location, easy to find, nice terrace, good breakfast (served 9 am), great value for money. Hot water (in february).

Stayed in February 2023

Good and friendly congratulation to Kamal for the early breakfast and for calling the taxi à 5 pm

Stayed in January 2023

The shower area gets flooded every time and the water takes hours to drain out or dry out, which makes it very hard to use the bathroom, so the private toilet is after all not that useful, we had to wait very long to use the shower. The water pressure was also very weak. All of our blankets had stains somewhere on them, so they were perhaps not washed properly or not washed at all before our arrival. The breakfast timing was said to be 8.30 to 10 but we only had it available at 9.30 onwards, not too much of a problem but just a possibily frustrating miscommunication because we planned to get up early.

Very comfortable bed and blanket, very good breakfast served, very helpful staff with good service.

Stayed in January 2023

Location showed on the map was different from the actual one, we had to ask a passerby to show us the way (he talked on the phone with the receptionist)

Breakfast was delicious

Stayed in November 2022

Very good stay. The bed was very big. Good price and good location. Many thanks to Othman and Fatima for the very good breakfasts they prepared for us. And to Kamal for his amability.

Stayed in November 2022

Nothing

Friendly staff, helpful, clean room, nice breakfast, bathroom was clean and nice to shower

Stayed in September 2022

they only take cash. As you pay at the end of your stay, it would have been a help to know this before checkout.

Helpful and friendly staff. Breakfast was plentiful and we even got a wakeup call. Laundry service was a real help too. Car parking right outside was a plus.

Stayed in August 2022

for the price I’ve payed , I couldn’t get a better offer.

The staff were very friendly, will go the extra mile to make your stay at hotel Fontaine comfortable. I booked a room with a shared shower and was upgraded to a room with a private shower free of charge . will stay there again.

Stayed in May 2022

Location, host and the room was just perfect

Stayed in May 2022

I am very satisfied with the hotel. My friends and I arrived in Fez quite late, so it was important for us to contact the hotel to be sure that we find someone at the reception. There was no problem with the contact. I got an answer after a very short time. The hotel is close to the old Medina and the blue gate. We asked the owner to arrange a guide because we had only 5 hours to see Fez. It was 10pm and we needed a guide for 9:30 am the next day. Everything was organized by the host including a taxi after the tour to the train station. We are very thankful for such help. The guide told very interesting stories about the city. We saw everything we wanted and even more. The only smal problem we had was our lack of knowledge of French, so we had a little problem at the beginning to communicate in English with the host, but google translator as usual proved reliable. If you are travelling and want a good location, great atmosphere, helpful hosts and of course enjoy the tasty breakfast, then this is the hotel for you.

Stayed in April 2022

Bathroom was very small, it featured two used soap bars with hairs on them, additionally a pretty empty Head and Shoulders.

Location was okay. Breakfast and especially staff were fantastic although they did not speak English.

Stayed in March 2022

They do not accept card, only cash, but this is common throughout all of Morocco.

Great location! About a 5 minute walk to the Medina entrance, with easy free parking just on the street but away from crowds. The room is decent with heating and A/C and good wifi. Breakfast is mostly just various types of bread with jam (common in Morocco) but it will keep you energized for your day walking around the Medina. The staff are very sweet.

Stayed in March 2022

Just 5 mins walk from Fes Medina. Very friendly receptionist and cute terrace. Breakfast was also good. Cute ginger cat in the common area that loves cuddles!

Stayed in April 2024