Avenue Echouhada, Hivernage, 40000 Marrakech, Morocco
#1113 of 1,165 hotels in Marrakech
Guests' ChoiceBased on 594 hotel reviews
6.7Cleanliness
6.9
Comfort
6.9
Location
8.6
Facilities
6.3
Staff
8.0
Value for money
7.3
Free WiFi
5.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Christophe
FranceOld room
Location
Stayed in May 2024
Reviewed: 31 May 2024
Maria
PortugalCleaning could be better. And more diversity at breakfast.
The location is fantastic. The pool is big, also the rooms are big and have a very nice terrace with an amazing view.
Stayed in May 2024
Reviewed: 29 May 2024
Neeta
GermanyBathroom
Pool
Stayed in May 2024
Reviewed: 19 May 2024
Lisa
United KingdomShower was old but functional, washbasin took ages to drain. The bad reviews on here were not considerate of the cost of the hotel, I recommend people book the star of hotel to the level of their expectations.
Excellent service from friendly staff, rooms were dated but very clean and functional. Great base to explore the many sights of Marrakech. Breakfast was basic but good. Excellent value for money.
Stayed in May 2024
Reviewed: 18 May 2024
Jörg
GermanyDon't miss the dinner in the hotel. It was very delicious.
Stayed in May 2024
Reviewed: 12 May 2024
Dario
ItalyThe room was quite old old and rusty.
Breakfast was good. The swimming pool was fair enough.
Stayed in May 2024
Reviewed: 8 May 2024
David
United KingdomSome of the public areas are a bit tired
Check in was straightforward. All interactions with staff were pleasant and positive
Stayed in May 2024
Reviewed: 7 May 2024
Ella
United KingdomThe WiFi was pretty much non existent in our room, only really worked when you were downstairs and even then it kept cutting out
Good location, just a 15min walk out of the hustle and bustle of the centre/Medina. With a couple shops and restaurants located near by. Breakfast was decent enough too!
Stayed in May 2024
Reviewed: 2 May 2024
Jadwiga
United KingdomInternet was not very good in rooms, dirty corners n dust mainly on the floor
Distance to the central parts, friendly staff, comfortable beds, help with arrangements for either trips or transfers to another hotel. Price was good.
Stayed in May 2024
Reviewed: 1 May 2024
Lynn
United KingdomFor the price we paid it was excellent, with a swimming pool, lovely breakfast and within walking distance of jema el fna. The staff were lovely and helpful.
Stayed in April 2024
Reviewed: 27 April 2024
Melrose
United Kingdom- The bathroom door is not locking - The bathtub is not properly cleaned - No Toiletries, Soap and Shampoo
-6 minutes by bus from Koutubia -Free Breakfast -Swimming pool access -Staff are polite and accommodating -Regular cleaning of the room and Changing of Towel -Amazing Balcony view
Stayed in April 2024
Reviewed: 27 April 2024
Elizabeth
United KingdomSome people might find it very noisy at night with traffic noise, but this is to be expected in such a central location.
All good
Stayed in April 2024
Reviewed: 18 April 2024
Nadya
FranceThe bathrooms need to be renewed. They are functional, but not up to standard.
Extremely friendly and helpful staff, perfect location and a wonderful pool. Breakfast was served at the table and was very good with delicious mesamen and fresh orange juice every day. Very good value for money. Would be happy to come back next time we are in Marrakech.
Stayed in April 2024
Reviewed: 18 April 2024
Derai
Abkhazia, GeorgiaIn booking they mention that you have a hotel parking but the parking is in your charge There wasn't enough shampoo and shower gel, I booked for three person and i got only two items from each. The toilets were not perfectly clean there was a weird smell
the hotel is close to the city's facilities The hotel is well located in a safe place The beds are comfy and clean
Stayed in April 2024
Reviewed: 4 April 2024
Andrew
United Kingdomrooms and bathroom were tired, but not a problem given the price
superb location 10 minutes walk to square supermarket and restaurants within 5 minutes simple but nice breakfast excellent value
Stayed in March 2024
Reviewed: 1 April 2024
Jessica
BrazilA bit noisy
Great breakfast and lovely staff
Stayed in March 2024
Reviewed: 26 March 2024
Mel
United KingdomVery dated rooms and furniture.
Fantastic location, close to the Medina.
Stayed in March 2024
Reviewed: 23 March 2024
Nyaradzo
United Arab EmiratesNo electric jugs in the room and no cups
Spacious bed
Stayed in March 2024
Reviewed: 19 March 2024
Diana
IrelandThe first room I stayed in did not have a working power socket. The second room I got at a later date was all good but there was a weird noise on the top floor all night. Luckily I had earplugs with me!
Price, location and one of the reception staff was super friendly
Stayed in February 2024
Reviewed: 15 March 2024
George
IrelandBreakfast and water and no entertainment
Location and staff
Stayed in March 2024
Reviewed: 14 March 2024
Andrea
SpainBreakfast very basic and repetitive
Excellent location
Stayed in March 2024
Reviewed: 12 March 2024
Cansick
United KingdomThe bathrooms do need updating but the pricing does reflect that.
Location is fantastic and the staff are wonderful.
Stayed in March 2024
Reviewed: 11 March 2024
Emma
United KingdomA little outdated and in need of renovating but cannot fault it for the Location and the price Would return
Really good location, pool is a bonus, breakfast was great Excellent value for money
Stayed in March 2024
Reviewed: 9 March 2024
Baljinder
SpainGood location, close to the city center, jema al fna 10 min walk. Friendly environment, staff is very cooperative.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content