KM 7, DOUAR EL GOUASSEM, ROUTE DE L'OURIKA, TASSOULTANTE, 40000 Marrakech, Morocco
#771 of 1,158 hotels in Marrakech
Guests' ChoiceBased on 26 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
8.2
Facilities
8.9
Staff
9.2
Value for money
8.7
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 12 May 2024
Oluwamuyiwa
United KingdomNone
Everything about the property
Stayed in April 2024
Reviewed: 7 May 2024
Charlotte
United KingdomService quite patchy, terrible wifi.
Pool setup is nice, feels super safe and pleasant. Rooms wonderful.
Stayed in May 2024
Reviewed: 1 May 2024
Claire
CanadaAs the hotel is outside of Marrakech so you need a taxi to travel in and out if the city, there is no other alternative
The Palais Averroes is a beautiful place, my friend and I enjoyed it thoroughly, the staff were very friendly, accommodating and very helpful, a special thank you to Sara in reception. The rooms were comfortable and spacious. Breakfast in the mornings was delicious The location was quiet and outside the chaos of the city. I would definitely stay there again!
Stayed in April 2024
Reviewed: 8 April 2024
Vujicic
SerbiaIt's outside of the city so no pollution. Not so far from the center (usually 15 min by car, depends on the traffic). Very welcoming staff and great chef. Peaceful and romantic place. Nice to have a dinner on rooftop in the evening.
Stayed in April 2024
Reviewed: 7 April 2024
Vivian
NetherlandsThe “shuttle” is just a taxi. I thought it was a private company, but I’d say you can just ask for a cab and pay the cab driver directly. It should be around 100 dirham to the airport, as that was the amount I paid when I hailed a cab from the airport to the hotel. The hotel charged me 250 dirham.
Everything except the “shuttle” to the airport
Stayed in April 2024
Reviewed: 3 April 2024
Yuli
SwitzerlandOnly accessible by car
Good facilities and nice staff
Stayed in April 2024
Reviewed: 2 April 2024
Tiago
PortugalLocalization
Localization: Outside the center. Good people and friendly staff.
Stayed in April 2024
Reviewed: 2 April 2024
Ashish
United KingdomA home from home stay at the Le Palais Averroes. Staff were very friendly and accommodating, nothing was too much trouble. I am an animal lover and we met the queen of the Le Palais a cat called Minnie. She was so friendly and it was an absolute joy to spend some time with such a clever cat. The rooms were very clean and breakfast was lovely. It was a very relaxing stay and myself and my partner feel very refreshed and well rested after our stay. Thank you to all the staff :)
Stayed in April 2024
Reviewed: 28 March 2024
Claudia
SpainStaff is amazing! Super friendly & attentive. Sarah is exceptional and communication with her before my arrival has been great (in English). Hamza the driver does not speak much English, but is super nice & funny and we managed to communicate with gestures and with the help of our mobile phones :) I do not remember the names of other members of staff, but all were very attentive, friendly and welcoming - which in my experience is not always the case for a female solo traveler. Room is spacious, clean, quiet, and nicely decorated. Comfy bed. Table & Chairs right in front of the room with garden views. Beautiful garden & pool area to relax. Breakfast is amazing! Felt like they were serving for 2, but it was only for me. I really enjoyed the dinner, which was also delicious, fresh and beautifully presented. Location: There is nothing around in walking distance. It is a perfectly quiet oasis outside of the buzzing city center. Transfer to the city center is 100 dirham (return included) and takes about 15 mins. Airport transfer is 200 dirham and about 15 - 20 mins.
Stayed in March 2024
Reviewed: 11 March 2024
Fatima
United KingdomBreakfast is a 10/10, amazing and very tasty. Staff are very friendly and accommodating. The hotel was beautiful and cosy. We really enjoyed our stay; would definitely recommend and go again. Such a peaceful place.
Stayed in March 2024
Reviewed: 7 March 2024
Benjamin
United KingdomPool was freezing, not hotels fault as it does not state it’s a heated pool. Language barrier was an issue at times when ordering food, but we all worked round it, and even if it was not exactly what we requested, it didn’t really matter as it was always delicious. (Language barrier is our problem, we’re guests in there country, it’s on us to learn a little of there language). When they tell you to pre order you definitely should as it can take a while if you don’t and some items not always available, and service can be a bit slow. (Not a complaint just a recommendation, as everything is cooked to perfection and fresh it is obviously going to cause issues when you don’t pre order).
very peaceful, all staff were very kind and helpful, food was amazing, beautiful pool area with comfy loungers, whole hotel was very clean, would definitely stay there again.
Stayed in March 2024
Reviewed: 4 March 2024
Johnny
United Kingdomnothing
Everything was excellent, they do not sell booze yet, but go to supermarket first and collect.
Stayed in March 2024
Reviewed: 1 March 2024
Asad
PakistanNothing was bad in property.
Staff was very cooperative and friendly specially Sara and Hamza 👍
Stayed in February 2024
Reviewed: 24 February 2024
Akosua
United KingdomThe staff where so attentive, courteous and accommodating. And the restaurants food was delicious.
Stayed in February 2024
Reviewed: 13 October 2023
Paul
United KingdomNothing
Lovely setting and rooms
Stayed in October 2023
Reviewed: 14 August 2023
Adam
United StatesNothing, everything is perfect
Super clean, professional, the staff and even the owner are super helpful, friendly, professional, and get you anything by a blink.
Stayed in August 2023
Reviewed: 11 July 2023
Abdelmoughit
Moroccothe easy access and the calm once inside.
A nice and very clean property, the garden and the pool are awesome.
Stayed in July 2023
Reviewed: 11 June 2023
Omar
BelgiumWe had an amazing time! The rooms were so beautiful yet super comfortable with the right balance between modernity and tradition (Nespresso machine, high end TV,..). I personally loved the pool, with a beautiful underwater lighting, perfect temperature and a relaxing music in the background. Breakfast was delicious and generous (I recommend the "Beldi"). I noticed that a brand new restaurant and SPA was about to be opened, we had the chance to taste and try their future menu. The Chef was so friendly! Soukaina was amazing as well and always there to know if everything was fine with our stay! Highly recommend it to any people, couple or group of friends looking for an outstanding stay in a traditional yet modern Riad. It was perfect for a short trip of few days. We will return for sure!
Stayed in June 2023
Reviewed: 1 April 2024
Delia
United KingdomFaulty plumbing. Leaking toilet and twice no hot water.
Very friendly and helpful staff. Excellent breakfast.
Stayed in March 2024
Reviewed: 2 May 2024
Otto
FinlandThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 April 2024
Daniel
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 March 2024
Keith
MoroccoThere are no comments available for this review
Stayed in February 2024
Reviewed: 18 October 2023
Laurent
FranceThere are no comments available for this review
Stayed in October 2023
Reviewed: 13 April 2024
Vikas
United StatesThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content