El Haouzia, 24000 El Jadida, Morocco
#5 of 21 hotels in El Jadida
Guests' ChoiceBased on 634 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
8.9
Value for money
7.5
Free WiFi
9.1
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End of dialog contentReviewed: 5 April 2024
Zainab
United KingdomLack of consistency in the rooms. Eg no drawers in the room, or bedside stools and bath-shower no working properly.
Second time there as a family. Always a pleasure!
Stayed in April 2024
Reviewed: 3 April 2024
Bolajoko
United KingdomBased on the time or season we came, there weren’t a lot of facilities open.
Every thing
Stayed in April 2024
Reviewed: 2 April 2024
Marianne
NorwayThe weather was not good, not possible to try out all the activities.
Great
Stayed in April 2024
Reviewed: 30 March 2024
Claire
United KingdomStaff communication and understanding of English limited. A few of our order request were incorrectly interpreted. Some of the restaurants were closed during our stay due to quiet month we were staying in. Rooms very basic and bathrooms are older that rest of hotel but still clean.
Great activities for kids! Huge hotel lots to do and many restaurants. We had ages 4-10 and all children were entertained lots to do. Spa was lovely and
Stayed in March 2024
Reviewed: 1 February 2024
Khaled
United Arab EmiratesVery good location clean and quiet with a professional staff.
Stayed in February 2024
Reviewed: 16 January 2024
Ayoub
United StatesThe door of my room make noises whenever I opened it.
Casino and safety
Stayed in January 2024
Reviewed: 14 January 2024
Rihab
MoroccoI didn’t like the buffet it’s was expensive 450dh and there is not a lot of choice
Everything was good
Stayed in January 2024
Reviewed: 8 January 2024
Dr
BahrainNA
Reception staff, and I would like to say thank some much to HIND for her kind help and understanding.
Stayed in January 2024
Reviewed: 6 January 2024
Saeed
United Arab EmiratesThe price and its fare from the city the price for the food is very expensive
THE PLACE AND STAFF WERE GOOD AND HELPFUL
Stayed in January 2024
Reviewed: 31 December 2023
Tom-masz
PolandThe hotel is not new, you can see the wear and tear of it, option with dinner did not include any drinks
Very friendly staff, perfect view from the room, nice beach, large area for walks, many attractions and restaurants
Stayed in December 2023
Reviewed: 28 December 2023
Waqqas
United KingdomThe night was very quiet and airy this time.
I loved the resort and the size and layout. The whole thing is just amazing.
Stayed in December 2023
Reviewed: 7 December 2023
Abdulaziz
United Arab EmiratesThe mattress was uncomfortable it’s was W shaped
Nice place
Stayed in December 2023
Reviewed: 5 December 2023
Michael
United KingdomBathrooms were a bit outdated
Setting in nature and cleanliness
Stayed in December 2023
Reviewed: 23 November 2023
Hussein
Sierra LeoneOutdoor games expensive
Everything
Stayed in November 2023
Reviewed: 23 October 2023
Alix
FranceI had to change room as shower leaked in first room and safe did not work. Second room shower also leaked. Bedroom decor is ´tired’ and although everything is clean both rooms had a tired and shabby feel.
Delicious food. Beautiful beachfront location Polite and professional staff Beautiful communal areas around lobby Too cold to use the lovely outdoor pool
Stayed in October 2023
Reviewed: 5 October 2023
Mehdi
FranceThere is a lack of authenticity. You do not feel you’re in Morocco in this place. It’s more like a Dubai resort. The food at the restaurants is clean and ok but not tasty and flavored. It’s a problem in country like Morocco in which you expect good food.
The property was well maintained, first class managed and you could feel it. There is a vast array of activities for kids and families in the hotel. Everyone was reactive, professional and the level of service was high. The rooms were spacious, clean and the beds were comfortable. Room service was quick to answer. It was a great experience.
Stayed in October 2023
Reviewed: 3 October 2023
El
Moroccobreakfast not up to the standards of a 5 stars hotel nor the restaurants menus that can be better
spacious rooms and the cleanliness of the rooms, everthing is perfect but that leads to more expectations
Stayed in October 2023
Reviewed: 2 October 2023
Gloria
United StatesRooms need to be updated
Facility
Stayed in September 2023
Reviewed: 30 September 2023
Lauren
United StatesSome challenges with English
Beautiful accommodations and great service overall.
Stayed in September 2023
Reviewed: 16 September 2023
Mohamed
United StatesRooms are getting old , prices of some items are pretty high .
Cleanliness, staff is pretty good as well.
Stayed in September 2023
Reviewed: 15 September 2023
Nawaf
CanadaThe room wasn’t clean at all !! i found Gecko in my room !!
Big place and calm place for relaxing.
Stayed in September 2023
Reviewed: 5 September 2023
Samia
United Kingdomthe place can be a bit too overpriced and it is becoming a bit overrated as a resort. i have found a big crawling bug in the bathtub so left me a little doubtful about the place’s cleanliness. a huge disappointment was how i was treated by the staff at the conciergerie. i went to ask about the babysitting service and was about to book one and pay but the guy there completely dismissed my questions and seemed bothered and started taking calls when i clearly wasn’t finished. i think ita because he has looked down on my because i decided to speak moroccan with him. i should have spoke any of the other 4 languages that i speak and he would have probably taken me seriously. i have seen another bad review about him on google reviews. i do not think i will come back.
overall is was a good stay where everything is available on site. the kids pool is great and with lots of help around and very well served with food for babies free for < 4 years old.
Stayed in August 2023
Reviewed: 31 August 2023
Karim
Saudi ArabiaEverything
Stayed in August 2023
Reviewed: 31 August 2023
Karim
Saudi ArabiaEverything
Stayed in August 2023
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