Very bad smell!

Room size Location Value for money

Stayed in May 2024

Good to be

Stayed in March 2024

Room not ready on arrival at 4pm - had to wait 15 mins or so - not too bad - didn’t mind but documentation stated check in from 2pm

Easy communication easy to book

Stayed in March 2024

Everything was perfect

The staff was great, specially Ms Ameena, she was helpful and supportive. The SPA was wonderful and enjoyable. For sure we will stay in this hotel whenever we visit Casa.

Stayed in February 2024

Very neat hotel, close to a reliable tram stop. The rooms are very large for a decent price. The hotel has a varied breakfast and also a pool/spa, which is quite nice. The only downside was the fact that we had to leave the pool before closing time, no explanation was given and some things malfunctionned.

Stayed in February 2024

Shower drain was so sluggish that water quickly pooled in bottom

Bed was very comfortable and shower worked well. Pleasant reception Breakfast and dinner buffet food with many options

Stayed in February 2024

Should’ve at least double glass windows to stop the traffic noise

Amazing location , great staff & spa. Security & concierge helped a lot

Stayed in January 2024

Not worth the cost.

Kind and helpful staff. Nice but expensive buffet breakfast. Very good airport shuttle service . Good location

Stayed in December 2023

I couldn't think of one!

It is an amazing experience I had with the hotel. I dealt with Hasnaa at the reception, she was very welcoming and friendly. The room is quite spacious for one individual. It's also very clean.

Stayed in October 2023

not pay with credit card

The SPA and the service

Stayed in September 2023

The hotel didn't have their electronic payments system working, so needed to go to ATM and get cash. When I booked I chose a room that looked like it had big window with a city view, but our room had a small window no view. I should have asked for a different room-but was very tired and just wanted to rest. Not sure if they would have changed it for us.

Very comfortable bed. Fresh clean hotel with lovely pool and spa facilities. Right on the tram line, so easy to get around the city. Lovely bathroom. Used the car service to get to the airport and it was a spacious and clean vehicle.

Stayed in September 2023

Abit far from the busy part of town, the pool was at an extra charge (650 MAD or 65 euro for 2 people for 45 minutes) with no option to just use pool without the hydra massage component. No balcony in room, just windows which open up.

Modern, new and clean room. Comfortable bed and pillows, good air con, elevators. Staff were friendly and accommodating.

Stayed in August 2023

There is no swimming-pool. It is a wellness pool jacuzzi style. And it is expensive 450 dirrhams per day per person

Amazing staff, all very nice , helpful. Clean bedrooms. Good gym. I recommend !

Stayed in August 2023

Would of preferred breakfast to be included as I had to pay full amount for my kids knowing they eat very little

Great service

Stayed in August 2023

The Internet was really bad mainly when travelling for professional reasons

The staff was great. At the reception Hasnaa provided an exceptional service. At the restaurant Soumia was great too.

Stayed in June 2023

the gym was in a poor state, there were no towels, for example. you could technically get towels from the Spa, but only when the spa was open (at 11:00), I needed up buying some towels. the pool costs extra, and the price is hilariously high.

the stuff is very very friendly and always looking for solutions. it is not near the center, but near enough that distance to everything doesn’t inhibit trips.

Stayed in May 2023

The tour guide prices are a bit higher than the services offered.

The staff Husna was very supportive and they changed my booking as I missed my train from Marrakech. I wish I had the similar view seaside

Stayed in June 2023

Really nice Hamman and spa facilities. Staff for Hamman (which was new to us) were very good. Nice dinner buffet and breakfast, with lots of options. Dinner was open to the public, and reasonably priced.

Stayed in June 2023

Very friendly staff and helpful! Location was great, wonderful breakfast. My room was very clean and comfortable. I really enjoyed my stay, great hotel, highly recommended!

Stayed in June 2023

the employees they spoke very little English or even nothing at all so it was very difficult to communicate

the facility was really modern, comfortable, good location

Stayed in June 2023

too expensive services and facilities like the pool.

nice and friendly staff, very accommodating

Stayed in May 2023

it wasn’t clear if breakfast was included. the staff barely speaks english and at first told us it was, but when we we’re going to leave they ended us charging us.

Stayed in May 2023

Nothing

New spotless and centrally located .The mattress was very comfortable and the bedding was clean and crisp.Breakfast was good with lots of options.The staff was very helpfull. I arrived late and the reception staff, Ayoub and Hasna Adil and Hicham were very welcoming and helpful. They did all they could to organise a spa session at the hotel's hammam even though it was almost closing. Oumayma from the spa team was very skilled and gave me a relaxing treatment .It was great to relax after traveling and to be ready for work the day after.

Stayed in May 2023

Air condition was not working properly the food from the restaurant was not up to bar

the view of the room was amazing clean and tidy room nice desgin friendly staff

Stayed in April 2023