Staff were on the whole really lovely but Shevchenko we asked for an early breakfast at 7.30 vs 8-10am we were told it wasn't possible. They were setting up anyway so seemed a little inflexible. Works be great if they could get an alcohol licence.

I loved the decor, the facilities and the location right in the middle of the Medina.

Stayed in May 2024

Dark bathroom

Great location and stunning

Stayed in April 2024

It was just perfect

The staff is great Best location you can get Clean property

Stayed in April 2024

There is honestly nothing.

I want to thank the staff because they have been amazing - wether it is reception, restaurant, hammam, cleaning staff etc! They really deserve it 😊 They were helpful, welcoming and looked after us very well.

Stayed in April 2024

Well located and appointed. I fell ill during my stay here and the staff were extremely kind and let us stay in the room longer and tried to find a doctor to come and see me. Also, the transfer service is amazing - literally to the door (through these tiny streets - once you get there you will see how remarkable that is!), which is super handy if you have a lot of heavy luggage.

Stayed in April 2024

Walking tour with Lina exceded expectations. Very informative guide.

Stayed in April 2024

Breakfast could be better

Stayed in April 2024

I loved everything about this place. Location, decor, the incredibly friendly staff, my room, everything.

Stayed in April 2024

facilities were older but to be expected - little hard for older people

hotel felt very Moroccan and was beautiful! welcomed with mint tea as is tradition. our lunch there was perfection! hotel hooked us up with an excellent tour guide. hotel mgr Abed was on it in helping us get what we needed as soon as possible

Stayed in March 2024

Nothing.

Clean, staff were amazing. Great authentic food and hotel. Our second time at this hotel and we love it.

Stayed in March 2024

Our room was facing the main road, and it was very loud in the late evening during Ramadan.

Great location right in the heart of the Medina. The staff were very accommodating and pleasant and our room was clean. The breakfast was good but not fabulous.

Stayed in March 2024

Our shower leaked water towards the bathroom floor, making it all wet during our stay. We only had one night so we didn't waste time complaining - if we did, maybe they would have fixed it.

The staff is very welcoming and kind. The place is super beautiful inside. Breakfast is good. It's a comfy stay. It's only four minutes walking from the street the car can take you. It would be lovely if the Riad provided someone to pick you up at the Medina entrance, but it's not a problem since it was easy to find (note: a guy tried to take us to a different direction when we arrived, but we managed to deny his "help" and find it ourselves pretty easily).

Stayed in March 2024

The hotel is in the Medina. Access to the old town is easy; just be aware that it's an uphill walk on cobblestone to get to it. The breakfast is very good.

Stayed in March 2024

Beautiful building with great amenities. Breakfast was definitely one of the highlights, delicious! Location was also great, right in the heart of the old medina.

Stayed in March 2024

Dinner was okay but not great. Dining room felt like a cafeteria. Breakfast offerings on small plates. Ran out of certain items.

Location. Transitional ambience.

Stayed in February 2024

A little shopworn as noted above.

The staff was excellent — very customer oriented and helpful. The hotel was very clean but is looking a little shopworn (our shower leaked and the toilet ran, for example). The coffee and hot milk were excellent in the breakfast buffet, but choices were limited and didn’t get replaced quickly if some items ran out. The location in the Petit Soco was excellent.

Stayed in February 2024

A bit noisy in the rooms when windows were open

Beautiful &magical decor & location

Stayed in February 2024

Very good location in centre of medina Great staff Excellent facilities

Stayed in January 2024

the beds and particularly the pillow were very hard and uncomfortable

The staff was excellent and always available. The restaurant, a cozy & elegant spot with a fireplace, served a beautiful and delicious Moroccan menu. The decor is breathtaking with intricate carvings , rich colors and traditional Moroccan light lighting.

Stayed in January 2024

We loved our three day visit to the Palais Zahia Hotel & Spa, and would absolutely stay here again. The staff was charming and welcoming, the breakfasts were amazing and the dinners at both the downstairs and roof top restaurants were delicious. The hotel was incredibly beautiful and the rooms were also beautiful, clean and comfortable. The location in the madina was fun, convenient and entertaining. Additionally we booked two guided tours through the hotel, a full day tour to the Blue City - Chefchaouen, and the second a tour around Tangier, including camel rides on the beach and a visit to the light house. The tours were spectacular and informative, and truly were a valuable addition to our visit.

Stayed in January 2024

The shower was quite small.

Great location and staff was fantastic! We also loved the decor and vibe.

Stayed in January 2024

A little noisy, since the building is old, acoustic is not the best.

Location is nice, on the old town, very typical building.

Stayed in January 2024

The location is very good.

Stayed in January 2024

The breakfast was much less than expected. Seemed cold and not fresh. It disappointed.

Gorgeous facility. Clean, fresh. Very nice employees.

Stayed in January 2024