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Reviews of Riad 11 Zitoune 4 stars

Riad Zitoune Lakdim, Derb Lakdar No 11, Medina, 40000 Marrakech, Morocco

#292 of 1,165 hotels in Marrakech

Guests' Choice

Review score

Based on 161 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.7

  • Facilities

    9.1

  • Staff

    9.8

  • Value for money

    9.0

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 20 May 2024

    8.0
    A thoroughly enjoyable stay
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 3 nights

    No facilities to hang clothes and second bed was a fold out mattress

    The location was perfect. The staff were amazing, friendly, helpful and informed. The roof top terrace was lovely for breakfast and resting after a long day.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Wonderful stay, clean, great breakfast. The staff was lovely.
    • Leisure trip
    • Family with young children
    • Double or Twin Room Olive
    • Stayed 2 nights

    The last night we stayed in the Olive room and the room set up was unusual. For example, the toilet was separate from the shower and sink. The toilet room was very small, your knees touched the door when closed and you're sitting on the toilet. Additionally, as its ceiling is not closed, you can hear everything :/ The double bed was, in my opinion, a bit too big for the room as you had to shuffle sideways to get to the sink/shower area. If you're not careful you'll stomp your toes. The shower didn't have a curtain and the drain did not work, which we only realized when I was in the shower and noticed the water was overflowing to the bed area. We noticed that the floor was moist when we checked-in to the room but didn't think anything of it until the next day when I was showering. I believe the staff might have known because when we informed them they were not surprised. They came to look at it and did their best to unclog the drain but to no avail.

    I had a wonderful stay at Riad 11. We were greeted by their friendly staff who also took the time to show us the local map and made great suggestions. They were readily available if you needed anything. The breakfast was a great experiences in the Riad. The presentation was beautiful, we were given fresh squeezed orange juice, local pastries, fruit, and eggs. It was followed by mint tea/coffee. It was filling and delicious. Location was perfect, close to the main markets and also the spice markets. They also upgraded us for a night to a beautiful room on the second floor which had a private terrace. Wifi was fast and reliable. They offer a lunch menu (22eu) but we didn't try it.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    will come back and stay there as long as possible!
    • Leisure trip
    • Group
    • Double or Twin Room Olive
    • Stayed 2 nights

    Location is great, very near the square, the attention and service are outstanding, the staff is always smiling and attentive.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    A very enjoyable place to stay in Marrakech
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 3 nights

    Very warm welcome by Alexandra and her team; great service throughout our complete stay. Riad has a great and central location but at the same time is in a quite area. Very nice architecture of Patio and Rooms. We enjoyed every morning at great breakfast at the terrace.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Incredible, and look forward to another stay!
    • Leisure trip
    • People with friends
    • Junior Suite with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Just be aware there is construction currently happening next door. It’s a very minor sound note.

    This is a beautiful property and perfectly located. Highly recommend if you want something central. It’s an easy walk to all the main sights and restaurants. I loved the design of the Riad. The team at the Riad are very friendly, welcoming and will go out of their way to make sure you are comfortable and enjoying Marrakesh.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    9.0
    Highly recommended to anyone who want to experience the Kech in a beautiful, warm and friendly Riad
    • Leisure trip
    • Couple
    • Double or Twin Room Lavender
    • Stayed 4 nights

    Not much, but if I was to point out anything, the bathroom was a little cramped, making the shower a little awkward to operate. The lighting in the bathroom might need to be adjusted to bring more light into the shower, otherwise you may be mostly in the dark. And, if the chip on the sink could be fixed it would improve the look of the bathroom immensely.

    The Riad is an exceptional example of a Moroccan styled house with a slightly modern twist, supremely clean, beautifully decorated, with lavish facilities. The staff of the Riad were wonderful, helpful, and very welcoming. It is without doubt the friendliness of the staff that would encourage us to return to Marrakech, and specifically this Riad. They made us feel at home away from home. Many thanks to Noureddine, Omar, Shamam (I hope that's correct), and all the others who went out of their way to ensure we enjoyed our stay.

    Stayed in April 2024

  • Reviewed: 24 March 2024

    9.0
    Nice riad, close to everyting, easy to find. Good rooftop terrace.
    • Leisure trip
    • People with friends
    • Deluxe Double Studio
    • Stayed 4 nights
    • Submitted via mobile

    All was great

    Location, design and superhelpful staff!

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room Lavender
    • Stayed 6 nights

    I would prefer more breakfast options or choices. Water in shower wasn't always warm, bordering on cool.

    Excellent location in the centre, helpful and friendly staff, clean rooms and the facilities, basic but tasty breakfast.

    Stayed in December 2023

  • Reviewed: 1 March 2024

    8.0
    Romantic and low key
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Lovely low-key decor, terrific location.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Gorgeous Riad. Beautiful and quiet. Close to the main road and to a lot of the site seeings. All the staff were very hel
    • Leisure trip
    • People with friends
    • Junior Suite with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful riad. Close to the road but still quiet. Breakfast served on the lovely terrace. Our room was beautiful and spacious and even had its own patio 😍

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Junior Suite with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Great location near the city center. Amazing breakfast and warm welcome. Definitely a must!

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Cute riad in the heart of Medina
    • Business trip
    • Couple
    • Deluxe Double Studio
    • Stayed 4 nights
    • Submitted via mobile

    The shower pressures were low, but it is something expected to stay in a road in the old town, Medina. It did not bother me much.

    This riad is located in the heart of Medina, Marrakech. It takes less than 5 min to the main Funaa square. The staff members were very nice and helpful. This cozy riad is excellent for couples, girls' trips and business.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Magical riad, great location, lovely staff
    • Leisure trip
    • People with friends
    • Junior Suite with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to add

    It’s extremly beautiful, calm and very tastefully decorated. Loved having breakfast on the rooftop The suite was perfect The people are very nice and helpful. They made us feel home immediately, gave us tons of advice. Incredibly kind really. The location is just perfect. Very central but also very calm. Would come back anytime !

    Stayed in January 2024

  • Reviewed: 11 February 2024

    9.0
    Great three night stay
    • Leisure trip
    • Family with young children
    • Junior Suite with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Awesome stay in an amazing riad. We had an comfortable and spacious room. Breakfast was great, served on the terrasse. The terrasse is beautiful even if we did not get to enjoy it that much as it rained for a day. The staff was helpful. The cot for our baby was provided and clean. Thank you !

    Stayed in February 2024

  • Reviewed: 9 February 2024

    10
    Little oasis in the heart of the medina
    • Leisure trip
    • Couple
    • Double or Twin Room Lavender
    • Stayed 1 night
    • Submitted via mobile

    Nothing! But I would recommend organising the airport transfer with the riad - they know their way around the back alleys to get there from a taxi! It's not the easiest to find!

    Such a lovely riad in the heart of the medina just 5 mins from the main square! The staff are lovely and the rooms really nicely decorated with a great rooftop area which was a perfect sun trap for golden hour! We only spent one night here but would recommend if visiting Marrakech!

    Stayed in February 2024

  • Reviewed: 7 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room Lavender
    • Stayed 3 nights

    Amazing Riad close to the central square with easy access to the old city. The staff was very helpful and friendly, while the house was beautiful decorated.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    9.0
    Wondeful
    • Leisure trip
    • Group
    • Double or Twin Room Lavender
    • Stayed 3 nights

    Super friendly staff. delicious breakfast. Located in the heart of the Medina, really near to the main place. definitly will come back.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Staff was super kind and helpful all throughout our stay. Attended to all our requests, even arranging and accompanying
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 2 nights
    • Submitted via mobile

    Location, room was beautiful and private, breakfast was good and staff super helpful

    Stayed in January 2024

  • Reviewed: 6 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 3 nights

    This location was perfect. It was so easy to get to the souks and El Fnaa Square and then pop back to the Riad to drop things off, or to freshen up. The thing with the Medina is that you have to walk everywhere and the location of this Riad meant that home was always close by. Noureddine (the manager) looked after me so well and was so attentive to whatever I needed.

    Stayed in December 2023

  • Reviewed: 5 January 2024

    8.0
    Charming riad in the hear of the medina
    • Leisure trip
    • Family with young children
    • Double or Twin Room Lavender
    • Stayed 5 nights
    • Submitted via mobile

    The owners are mostly absent and everything was left in the hands of a very nice member of staff who didn’t really speak either English or French. It took four days to have our shower fixed for example. It would be nice to have the presence of owners at least occasionally.

    It’s a lovely and charming riad in the heart of the medina. The staff was very kind and we enjoyed the breakfast on the rooftop.

    Stayed in January 2024

  • Reviewed: 25 December 2023

    10
    Superb and fabulous!
    • Leisure trip
    • Group
    • Double or Twin Room Olive
    • Stayed 1 night
    • Submitted via mobile

    The staff were wonderful and very helpful! Omar the helper was so lovely and Noordin arranged so many things for us. Will definitely return!

    Stayed in December 2023

  • Reviewed: 23 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room Lavender
    • Stayed 2 nights

    Discover the charm of Marrakech from the vantage point of a superbly located accommodation nestled in the heart of the historic Medina, just steps away from the renowned Jemaa el Fna Square. We, at Cultural Morocco Tours, wholeheartedly endorse this Riad as an excellent choice for anyone seeking an enriching and memorable stay in Marrakech.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    10
    It was a clean and beautiful Riyad with amazing staff and delicious food.
    • Leisure trip
    • Group
    • Junior Suite with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    I have no complaints.

    It’s a beautiful property and the staff and level of customer service are world class.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    9.0
    Fantastic oasis from the city
    • Leisure trip
    • Couple
    • Double or Twin Room Olive
    • Stayed 2 nights

    We didn't end up doing any tours as they were quite expensive, but there were a lot of good options.

    The place was fantastic, a lovely oasis from the city. The staff were kind and so helpful. We were offered a tea when we arrived which was a lovely touch. I would highly recommend!

    Stayed in November 2023

Showing 1 – 25

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