Something that probably isn’t important to a lot of people but access to a kettle in our room for tea/coffee would have been appreciated.

An oasis of tranquility in the heart of the Medina. The staff were amazingly professional and courteous and really looked after us.

Stayed in May 2024

Noise from the family with two babies. Riad design transmits noise and maybe should be adults only.

The building, the ambiance, the exceptional staff, the location, the breakfasts on the terrace. Overall a great place to stay

Stayed in April 2024

We are almost pro travellers. In fact i have visited 118 countries. This riad is is in top three in my evaluation..

Stayed in February 2024

Norhing

We'll be sure to come back. The location is perfect, both because it's close to everything and because it's easy to get to from the airport. Very clean, extremely quiet, cosy interior, wonderful breakfast on the roof. The staff is extremely friendly and helpful. Every evening we came home to find a fireplace in the room(because the evenings were cool). The area is very authentic and very interesting. In a word, everything is perfect :)

Stayed in January 2024

We loved this place. So calm and decorated so beautifully. The open spaces were very relaxing. Also the staff, Simo, Khalid, Sofian and Sulia were so wonderful. No request was a problem and they were so pleasant and cheerful.

Stayed in January 2024

This is a riad so a bit noisy but due to the architecture.

The place is beautiful and the staff very VERY VERY kind. This is a little heaven in the middle of Marrakech, very well decorated and so peaceful. The staff is smiling, kind, and very discreet.

Stayed in November 2023

Very clean, great service

Stayed in November 2023

Not a big issue but the hair dryer was basic and it did not give heated air

Hospitality Calmness Experience Breakfast Location

Stayed in November 2023

not a thing. i’ll be back with friends

breakfast great, riad is beautiful and so comfortable, location is fantastic, staff are the best part - were amazing

Stayed in September 2023

If we had sausages etc with bteakfast. If there was food available in the Riad...lunch or dinner to order. Extra services like airport pick up were rather high

Breakfast was good. Loved the Moroccoan pancakes.

Stayed in September 2023

Everything and everyone was wonderful

Stayed in June 2023

The beds were firm, but not uncomfortable.

Delicious breakfast! Amazing neighborhood for a first time visit to Marrakech. Unreal hospitality!! Highly recommend 11/10!

Stayed in June 2023

Liked everything!

Beautiful and peaceful riad amongst the bustle of the Medina. Host Simmo and the team were super welcoming, friendly and helpful. Lovely relaxing roof top terrace and a fantastic breakfast. Clean and very comfortable rooms. Easy to walk everywhere from here too - souks and square, Guilez and the Marjorelle Gardens etc. We thoroughly enjoyed our stay here and highly recommend this riad.

Stayed in May 2023

I’m not sure if this is the case with all riads, however you cannot lock your room as there are no locks on the rooms. We weren’t sure how we felt about this at first, however we actually ended up feeling quite safe there. The only other thing was the aircon didn’t really cool the room much, so we felt quite hot in the room at night.

This property is absolutely stunning. We had a wonderful time here. The staff are super friendly. We arrived early and although our room wasn’t ready, we were able to relax in the courtyard and were supplied with Moroccan tea which was lovely. We thoroughly enjoyed our three course breakfasts in the mornings on the rooftop terrace. We also spent an afternoon laying by the pool reading our books absorbing the serenity and tranquility of the riad. We treated ourselves to dinner one night at the riad, which I highly recommend! It’s definitely worth the money. The riad is in a good location, walking distance to most places in Marrakech.

Stayed in May 2023

Nothing

The riad is beautiful, they have nice rooms. And I also really liked the rooftop terrace. The staff will do anything to help you, they are really kind. I felt comfortable and safe during my whole stay.

Stayed in April 2023

Exceptional service!

Stayed in April 2023

Our 6 day stay in the riad was absolute bliss! All of the staff were accommodating and attentive; they went over and beyond their way to make our stay comfortable. For instance, I needed smaller change for my notes and Simo (the manager) offered to do it for me swiftly. There is always someone on duty, and despite there being no locks/ allocated keys for the doors of our room, it was actually very safe. There are security cameras covering the perimeter, and the main entrance is bolted so that only residents and staff can be in the building. Every morning we were spoilt as we would wake up to breakfast just outside our room on the patio. There was no need to tell anyone, and as we sat down, someone would serve us our breakfast, which had 3 courses, and was beautifully presented. The riad was always pristine and I noticed someone every morning watering all the many plants, and sanitizing all of the surfaces. In the evenings, when we returned back to our room, our room was always tidied and even our clothes were folded! We felt lucky to have a quite and peaceful pool in the riad, which we could dip in and cool down from the hot weather. We also had the pleasure of trying out the hammam and having a relaxing massage at the riad. The hammam is less hot than the spas in the city area we have also been to, but I personally prefer it so it is up to your preference. The lunch and dinner at the riad (we had both), had exceeded our expectations, especially the main course. Out of the 6 days we had stayed and explored Marrakech, the Atlas Mountains and Essaouira, the lamb tagine at Riad Al Massarah was hands down the best tagine dish we had during our holiday. Definitely have at least one meal here - you won't regret it. Overall, Riad Al Massarah was one of our top highlights of our stay at Marrakech. We were treated like royalty and found it difficult to leave. We are sure you will feel the same...

Stayed in March 2023

There wasn't anything not to like!

I had a 4 night stay in this beautiful Riad, it has beautiful design and is very quiet and tranquil. Breakfast on roof terrace was very good. The Riad was easy to find and a good location. Simo and staff were fantastic, Simo helped me a lot with my phone and getting a local SIM card so I could navigate my way through the Medina. After a day in the Atlas Mountains I had a hammam and massage which is within the Riad, it was so good I slept for 11 hours in my comfortable bed! I would highly recommend staying here and booking the hammam.

Stayed in March 2023

Amazing riad, with lovely staff.

Stayed in March 2023

Nothing, it was great!

Amazing stay in the heart of the medina, we stayed in a couple of Riad’s in Marrakech and this was the most perfect location! great combination of traditional and modern design pieces, interiors were beautiful! Huge bathroom, food was excellent and amazing service from the whole team! Simo was a fantastic host, great advice on tours and where to find a variety of things around the Medina. Would love to visit again as soon as we can!

Stayed in March 2023

-

The status of the property, the kindness of the staff, the excellence of the service.

Stayed in February 2023

very little we didn’t like

I loved the staff and our room on the top terrace was magical

Stayed in February 2023

We hat a wonderful time at Riad Al Massarah! We enjoyed this place a lot, especially the impressive craftsmanship of the surfaces and also the carefully selected furniture. Simo, Mouhssine, Touria and Mark made a super service team - attentive, friendly and always there to help :) We definitely recommend this place and are looking forward to our next stay!

Stayed in January 2023

My flight to Marrakech was a mess (I had to sleep on the floor of the Casablanca airport and my bag was left in Frankfurt) but Simo and the team of Riad al Massarah were so helpful and understanding. They rescheduled my taxi from the airport 3 times (no extra charge), they made me a delicious breakfast when I arrived (even though it was after the breakfast hours), and when I needed help bringing things to the post office and sending them to the U.S, Simo drove me there, translated for me at the office, and helped me get all the packages shipped safely (again, free of charge). And on the day I had to check out, I needed to get a bunch of things in order before I left and Simo let me check out at 7PM to give me time to do everything(again, no extra charge)!! I could not have had a better experience than staying at Riad al Massarah to help get me settled into Marrakech. The location is also super convenient, and easy to find, even though it's tucked away in a small set of alleys (plus apple maps leads you right to it). The breakfast and dinner are both amazing as well, and the hammam and massages they have on sight are such an amazing touch to help you relax from the chaos of the Medinna. Thank you again so much for everything Simo!

Stayed in December 2022