56, Derb Chorfa Lakbir Mouassine, Medina, 40008 Marrakech, Morocco
#455 of 1,158 hotels in Marrakech
Guests' ChoiceBased on 121 hotel reviews
9.0Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.7
Staff
9.7
Value for money
9.0
Free WiFi
7.9
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End of dialog contentReviewed: 15 May 2024
Hazel
SpainThe staff were wonderful - very friendly and helpful. The decor was beautiful and the rooftop terrace very relaxing with great views. The location was also perfect and we can't wait to return! Would definitely recommend 100%!
Stayed in May 2024
Reviewed: 11 May 2024
Iustin
Switzerland1.although from outside good isolated, unfortunately noisy due to other guests, who didn’t care about internal silence times… 2. Riad has a closed roof, take care about bad air quality 3. Room 101 has a very old and noiy metal bed, each time when you change the side, you wake up the entire room…
1. Location-in the middle of Medina 2. Staff-Mega friendly and warming, very good suggestions and ideas
Stayed in May 2024
Reviewed: 7 May 2024
Janet
United StatesHaving to knock to get back in whenever leaving the Riad. The fakeness of how guests were received - felt overdone and not sincere. Same comments and questions repeated over and over in an attempt to create a welcoming facade.
Decor was nice. Location was convenient. One staff was an absolute sweetheart (sorry, name forgotten due to delay of doing this review), but several were careless (not responding to knocking on door, letting phone ring on loud repeatedly at night with sound carrying to upper floors and loud talking with guests late at night. Most staff came off as fake, repeating the same comments and questions to guests with no care for a response.Breakfast was ok, but quality of products was mediocre/poor (I liked the olives 😋). Nice room, but not up to the price paid.
Stayed in March 2024
Reviewed: 6 May 2024
Corrado
ItalyStaff was very kind and the breakfast was super good!
Stayed in April 2024
Reviewed: 4 May 2024
Kavita
United KingdomEverything was excellent .
Everything was great Warm and welcoming staff . Helped with everyone. We weee without accomadation and they bent over backwards to help late at night.
Stayed in May 2024
Reviewed: 27 April 2024
Una
United KingdomNothing
Fantastic Riad. Great location. Decor beautiful, very clean, lovely rooftop terrace, staff excellent Would recommend it
Stayed in April 2024
Reviewed: 22 April 2024
Agata
United KingdomThis stay exceeded our expectations. The room was as described, spacious and clean. The bed was really comfy, and the air-con kept us cool in the hot weather. The breakfast was delicious and so generous (I loved the M'semen especially!). But most of all, what makes this Riad really special is the staff. We were really made to feel at home. The guys were so friendly, and always happy to chat. They arranged airport transport for us too. I'd recommend arranging this, especially for arrival, as it can be hard to find your way around the Medina at first. Once we got to the Riad, we were given a map, and the host Mohammed explained everything and gave us lots of tips on what to see, while Omar served us delicious Moroccan mint tea. Thank you all for making our stay so special. We hope to come back one day.
Stayed in April 2024
Reviewed: 18 April 2024
Marini
MexicoGood hosts
Stayed in April 2024
Reviewed: 10 April 2024
Jane
United KingdomThe room was very slightly on the small side (twin beds) and a little dark but apart from sleeping we spent very little time in it so it didn't matter
The staff were attentive, kind and responded quickly to communications. The decor is traditional and tasteful. The breakfast was delicious, fresh fruit, pancakes, fresh bread and jams. The location is good, easy walk to Djema el Fna and Madrassa BY, place des epices, and nearest taxi pick up/drop off for airpoft
Stayed in April 2024
Reviewed: 9 April 2024
Stephen
United KingdomVery friendly and helpful staff. The location was great and the Riad was safe, comfortable and clean. It has a rooftop seating area which is very pleasant in the evening. A perfect Riad for our small group long weekend. If I came back to Marrakech, I would be very happy to stay here again.
Stayed in April 2024
Reviewed: 7 April 2024
Mai
United KingdomRoom is a tiny bit small for 5 people
Location is great. Staff are very friendly and helpful. Good breakfast and services
Stayed in April 2024
Reviewed: 6 April 2024
Natalie
SwitzerlandWe had a lovely stay! The guys from the Riad are really kind, we felt like home :)
Stayed in April 2024
Reviewed: 6 April 2024
Pamela
United KingdomAmazing staff fantadtic location
Stayed in April 2024
Reviewed: 19 March 2024
Barbara
South AfricaBreakfast had options that we only realised when we asked - so they could be clearer on what's available.... The fresh juice was fabulous.
Right in the middle of the Medina so we could walk most places we wanted to go. Very helpful and friendly staff. Lovely rooftop for relaxing.
Stayed in February 2024
Reviewed: 27 February 2024
Pauline
NetherlandsNothing
Very quiet. Super location. Excellent staff.
Stayed in February 2024
Reviewed: 23 February 2024
Geraldine
FranceIt was sometimes noisy at night as the guests were eating in front of our room
The staff are amazing. Very kind and helpful. Every detail was perfect
Stayed in February 2024
Reviewed: 17 February 2024
Katrine
DenmarkBeautiful and authentic Riad in the middle of the medina. An oasis with the most friendly and helpful hosts. Would love to come back and recommend it for everyone.
Stayed in February 2024
Reviewed: 13 February 2024
Alison
United KingdomA great location, just a 5 minute walk to the main square. The staff were very helpful and friendly and made sure we were well looked after. The room was beautiful and authentic. The rooftop was perfect after a long day in the hustle and bustle of Marrakech.
Stayed in February 2024
Reviewed: 11 February 2024
Andrey
GermanyVery nice riad - convenient location in Marrakech Medina on a very quiet street. Staff is very friendly, we arrived late at night and were very hungry, so they managed to make us a simple snacks very quickly. Riad is very beautiful, has roof top terrasse. All rooms view the inner hall of the riad, not the street. This is good because no noise from the street disturbs you, but at the same time light and noise from the riad (breakfast preparation, other guests coming for breakfast) is not very convenient and may disturb your morning sleep.
Stayed in February 2024
Reviewed: 2 February 2024
Mark
United Kingdomnothing
the location was excellent, the staff spoke good English and were friendly and happy to help, the room was very quiet for city centre.
Stayed in February 2024
Reviewed: 2 February 2024
Zara
United KingdomStaff were extremely friendly and offered extremely great service, not only were they friendly they were also extremely helpful when it came to recommending places to go to. Breakfast was delicious. Cleanliness was amazing as they would clean our room and change our sheets everyday!! Extremely welcoming riad. I would definitely recommend for anyone interested!!
Stayed in February 2024
Reviewed: 28 January 2024
Anne
United KingdomWould have liked kettle in room. No bar as such said they had beer and wine for sale but no list. Wine only available by bottle would have liked option of a glass.
Location excellent for main square. bars and restaurants. Roof top seating great to relax in sun. Staff friendly and helpful. Decor traditional tiled walls and floors are lovely but good to have heating as could feel bit cold. Breakfast sufficient bread and pastry but even better when we realised we could have eggs Bed comfy. Shower good with hot water.
Stayed in January 2024
Reviewed: 26 January 2024
Skout
United KingdomWe had such an amazing stay at Riad Alma! The room was always clean and the beds were comfy. Each morning we were greeted with a delicious breakfast served with Moroccan tea/coffee and some juice! It was so peaceful in the downstairs area of the Riad, along with the rooftop. The staff at the Riad were always attentive and very friendly, giving us a map of Marrakesh upon arrival and even offering their recommendations of where to sightsee. 24/7 there was always someone available at reception which made us feel very safe. Lastly, transportation to and from the airport can be arranged through the Riad. We really recommend doing this, it was very helpful and also saved us a lot of time! Overall the experience was 10/10. Thank you Riad Alma, We hope to be back soon :)
Stayed in January 2024
Reviewed: 18 January 2024
Eric
Netherlandsnothing
Top location and very friendly staff 10/10
Stayed in January 2024
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