The breakfast was typical Moroccan with Moroccan bread selection, honey, marmalade selection, Moroccan pancakes, and cakes. I would have preferred a wider choice with croissants, brioches, white cheese and possibly also an English breakfast. The room didn’t have a TV so you have to rely on your devices. Swimming pool is too small to swim, just good for relax.

The staff was great and helpful from the moment we booked till the end. I called them even when I had to communicate with taxi drivers. We used WhatsApp. The hotel is in the old city (Medina). If you want to experience the real Morocco, this is the place for you. If you want a more westerner atmosphere, you should go to Gueliz. I liked the buzzling of the old city and people were kind even late night. I didn’t have any issue, but you should be sure not following anyone asking you to do so. The room and toilet were typical Moroccan. And there was air conditioner. The food at restaurant was great but if you plan to eat there, you need to let them know before 4pm We were always offered for free typical mint tea. WIFI was good and fast.

Stayed in May 2024

Note that the only way to get in is to ring a doorbell, but someone always answered within 30 seconds (even late at night), so this was not problematic.

Riad Berenssi is of the best hotels i have stayed at in all my travels. Mme. Sobha and Abdul were so helpful and kind. They went above and beyond, helping us get around and cooking delicious and gluten-free meals (which are otherwise hard to find reliably in the Marrakech medina). The facilities were clean (outdoor area was even more beautiful than it looked in the photos, rooms had drains that close to prevent the scent from filling the restroom, which was a problem in the other Riads and hotels we stayed at in Morocco, etc). Mr. Abdul coordinated with our taxi driver and helped us carry our bags out at 5 am in the dark so we could get to the airport on time. Prices were very reasonable for dinner. Overall, this was an amazing experience.

Stayed in May 2024

We had a great time at Riad Berenssi. Sobha and her team were extra kind and helpful. The Riad is so lovely, calm and cosy. Confortable beds! The pool is refreshing and lovely to come home to! The area is perfect, off the touristy tracks. We recommend this place!

Stayed in May 2024

Everything was wonderful. One tiny thing breakfast could be a bit more varied maybe a hot option.

A real haven away from the hustle and bustle. Quiet and peaceful. Lovely roof terrace.

Stayed in May 2024

I was greeted by a „helpful local“ in front of the hotel and he demanded money for showing the way. The hotel very likely knows about this trick, but didn’t help me. Everyone just looked at me including the hotel staff and I had to pay the guy. And he demanded even more. I expect the hotel staff to tell him to leave me alone. Besides that, I hurt myself in the bathroom because the door is quite hard to open.

The bed was very comfortable and the personnel was super friendly.

Stayed in April 2024

A little hard to find on arrival from the airport by taxi - probably more the taxi driver's fault rather than the Riad's .... although the signage could do with improving along with a better description of how to find the Riad .

The staff were absolutely fantastic , nicely decorated and comfortable rooms , lovely roof top terrace to chill on in the evenings , breakfast was basic , typical Morrocan , a really nice place to stay .

Stayed in April 2024

Very helpful and kind staff who will look after you. Nice sun terrace where you can enjoy breakfast. I had a junior suite and it was very comfortable and good value. I would happily stay there again. It was walking distance from the main souk and tourist attractions but away from the main square, making it a calmer and more peaceful stay than in the riads right in the centre.

Stayed in January 2024

There was an uncomfortable smell in the bathroom.

It was clean. The Riad is really beautiful and the space on the roof top is amazing. The staff is very friendly and helped with everything.

Stayed in March 2024

When you enter the riad you wonder what you have let yourself in for! You go down a dark alley which is not so clean - but enter in the Riad and you are in a different peaceful world.

We loved our stay at Riad Berenssi! All of the staff worked so hard to ensure our experience of Marrakech was great. We had a slight confusion about our stay because we had believed we would have our own fridge and cooking facilities but there is not. However, the staff did everything to accommodate our needs - Sobha, Hassan,Abdul and the whole team really looked after us . The Riad is clean and the room comfortable, there is a rooftop terrace with sunbeds and you might get to meet the pet tortoise. A good continental breakfast every day and you can order extras like eggs for additional fee. We had some evening meals at the riad some nights which were also very good. The location is very central and uou can walk into the Medina - about 2km.

Stayed in March 2024

it was beautiful, calm and very clean. The staff at Riad Berenssi were very welcoming and helpful always offering advice on how to make the most of our time in Marrakesh. I would definitely recommend staying here.

Stayed in March 2024

Not much of a view from the roof terrace

Tucked away in a less touristy part of the Medina

Stayed in February 2024

Room walls are thin so you might have problems with morning noises.

First of all staff is literally amazing, super cute and extremely proactive. Position is amazing, downtown but not a touristic area. Best ever to live the real city. Still, to reach the main square you just need 15m by walk. Clean authentic rooms and super nice common spaces (pool, living room). Bed extremely comfortable.

Stayed in February 2024

Nothing.

A beautiful Riad with wonderful staff. It as the end of our trip and we took full advantage of the roof top to chill with a glass of wine which came with snacks (free!) The staff were so lovely and the breakfast delicious. We even ate there in the evening and it was great.

Stayed in February 2024

The Riad and the staff makes you feel like in an oasis of peace and harmony. On top, the food in the riad is excellent.

Stayed in February 2024

The location is not near to interesting places, however they can call you a cab.

The property is really pretty and comfortable , the room was wide. Yoseph , Abdul and Sobha were really attentive. They have a cute turtle pet.

Stayed in January 2024

The manager and her staff are very professional and kind

Stayed in January 2024

We had a pleasant stay at the Riad, all the staff were very welcoming and helpful. The rooms were comfortable and cleaned every day. The entire Riad is well maintained and has a large swimming pool and terrace. Also the breakfast was great, Moroccan style, mostly sweet, with fresh orange juice and coffee. We didn't have a chance to try but Riad also offers nice dinner by the pool. Thank you for our stay!

Stayed in December 2023

Beautiful setting, friendly staff, very comfortable beds

Stayed in November 2023

3 European women for the first time in Marrakech - Riad Berenssi was the perfect choice for us! Rashid made our stay in Marrakech unforgettable...right from the moment we met. The Riad itself is right in the heart of the Medina, the pictures on the booking reflected 100% the reality. Breakfast was delicious, available until 11am. We had a wonderful time and recommend this location with confidence! Merçi, Rashid!

Stayed in November 2023

Staff just incredible. When inside the Riad it was extremely peaceful. Close enough to the centre without the noise factor .

Stayed in October 2023

No comment

Rachid is a very kind and awesome host. When you stay here it feels like you are walking into a new family. Breakfast by Siem is perfect. Mohammed was also a great help. Thank you so much!

Stayed in October 2023

We liked everything

Rashid, Mehmet made us feel really welcome and we’re really helpful. The location is fantastic! The rooms are clean, and the property is spacious and very comfortable.

Stayed in August 2023

Some guests. Were not respectful of others. Also neighborhood. Children were too overwhelming trying to. Help for money. Then complained that what you. Gave them wasn't enough. They should have paid me,i did as much as they did.

Very small warm atmosphere. Very welcoming. Staff was attentive when needed. Enjoyed our stay.

Stayed in August 2023

The bathroom was smelling a bit and the indications to come to the hotel were unclear. We’d recommend the hotel manager to provide a clear map of the hotel streets to allow an easy access to the guests.

The property has a nice pool and the breakfast was really good. The hotel is well located in the Medina - however in the northern part so 25 minutes walking from all the attractions

Stayed in March 2024