32 Derb Ben Chlouch Medina De Fes - Place R'CIF Médina de Fès, Fes El Bali, 30200 Fès, Morocco
#229 of 259 hotels in Fès
Guests' ChoiceBased on 18 hotel reviews
7.8Cleanliness
7.5
Comfort
7.7
Location
8.2
Facilities
7.3
Staff
9.2
Value for money
8.2
Free WiFi
6.2
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Showing 1 – 18
Reviewed: 11 November 2023
Ida
United KingdomThe staff were extremely helpful and friendly. Katum makes the best Moroccan tea!
Stayed in November 2023
Reviewed: 29 September 2023
Elladan
New ZealandThe breakfast was delicious , the coffee nice and hot and the right strength, the baguette one of the best we have tasted , local egg and honey , croissant , minted tea as an option . The Riad was 14 century and the decor was incredible, a big thank you to Youssef for arranging a guide and a big thank you to Osama for helping us with bags, bus tickets , restaurants and of course the delicious breakfasts.
Stayed in September 2023
Reviewed: 30 April 2023
Rebecca
United KingdomThe staff were very kind and helpful. The patio area was beautiful and a lovely place to sit and drink a welcome glass of mint tea and to eat breakfast.
Stayed in April 2023
Reviewed: 14 March 2023
Katriona
United KingdomThe shower wasn’t great and took a long time to drain. But it did have good pressure.
Yusef was incredibly friendly and helpful. The Riad was very clean and our bed was comfortable.
Stayed in March 2023
Reviewed: 24 October 2022
Josh
United StatesThe bath and show is really nice .
Stayed in October 2022
Reviewed: 17 October 2022
Mirna
ItalyThe bathroom door doesn't shut and there was no AC though the description says the rooms are air conditioned.
Riad is stunning. The staff is very helpful, and the price is good.
Stayed in October 2022
Reviewed: 16 October 2023
Ruth
MexicoAll was good.
The breakfast was very good, always fresh and plenty of good coffee and honey. The location was ideal, exactly what I was hoping for, in the heart of the Medina. Always quiet and relaxed, the people so helpful and friendly. They were the very best and I will miss them.
Stayed in October 2023
Reviewed: 12 June 2023
Rodrigo
SpainThey could have cleaned the room better. There was an used towel in the bathroom when we checked in.
The staff was great and accomodating. The location was perfect, and the breakfast was delicious.
Stayed in May 2023
Reviewed: 2 May 2023
Drexler
United StatesWe debated writing a review because everyone that worked here was so incredibly nice and hospitable. But at the end of the day, we had multiple negative experiences while staying here and I feel it is important to say. Our room had multiple leaks from the ceiling which dripped into our room throughout our entire stay. Our toilet flooded onto the floor of the bathroom every time we flushed the toilet, getting dirty water everywhere. When we tried to communicate this problem to the staff, they told us they would take care of it by the time we got back from our day trip. It’s very possible it was an issue of communication given the language barrier, but when we got back, although they had cleaned the bathroom floor, they did not fix the underlying issue with the toilet and it continued to flood throughout the remainder of our stay. Furthermore, they had gone through our bags and cleaned all of our clothes without asking us. This was an incredibly sweet gesture with good intentions, but it left us in a bad situation for two reasons. First, all of our clothes were wet and we were supposed to be leaving the next day, so we had to pack our bags with wet clothes and sleep in wet pajamas. Second, many of the clothes were left with a pink stain on them. This was incredibly frustrating. I don’t want to discount the kindness that they showed us because other than these instances, they were truly so sweet. But unfortunately I am left with a very bad impression given the experience we had.
The staff was above and beyond kind, helpful, and accommodating. We are so appreciative of the hospitality they showed us.
Stayed in April 2023
Reviewed: 23 April 2023
Julia
GermanyGreat location and very nice host
Stayed in April 2023
Reviewed: 7 April 2023
Dimitar
Spainwe had booked the most expensive room due to its decor for 2 nights but there were other guests staying there the 1 night. Wanted to give us the room on the ground floor which was in a disastrous condition both in terms of cleanliness (hairs in the bed and all over bathroom) and how things were not taken care of at all. We got our room on the 2nd day with slightly better facilities but bathroom was again disgusting, never properly cleaned... you could see traces from previous guests everywhere and tiles haven't been scrubbed in years seemingly. Breakfast was a disappointment - a few olives, 2 spoons of honey and 2 slices of bread. We stayed in cheaper riads around the country which went above and beyond in that regard with jam, pancakes, fresh orange juice, fresh goat cheese etc.etc.
There was a young boy which helped us reach the riad and answered all our requests very politely. The only positive thing is the look of the property, however there has been no maintenance whatsoever in the years.
Stayed in April 2023
Reviewed: 8 March 2023
Lenart
SloveniaA bit hard to reach without a guide, but would recommend visiting Fes with a guide anyway.
THe host Youssef always made sure we were taken care of and did his best to make our stay comfortable. The breakfast was fresh and delicious, the rooms spacious. The Riad itself is practicaly a palace.
Stayed in March 2023
Reviewed: 10 June 2022
Katharina
GermanyThe breakfast was very good. You stay in a traditional Moroccan accommodation, in the middle of the medina and you can explore the old town very well on foot. The Riad is overall very clean and all the staff are friendly and take very good care of you. There is also a terrace with a fantastic view over the old town. We would definitely stay there again, when we go to Fes again!
Stayed in June 2022
Reviewed: 9 June 2022
Jesper
NetherlandsYousef went out of his way to make our stay as comfortable as possible. He answered all of the questions we had, arranged a guide to show the medina, and even walk us to the restaurants we wanted to go to, since the medina is a real maze if you don't know where to go.
Stayed in June 2022
Reviewed: 15 January 2024
Matej
SloveniaThere are no comments available for this review
Stayed in December 2023
Reviewed: 12 December 2023
Fernando
PortugalThere are no comments available for this review
Stayed in December 2023
Reviewed: 29 October 2023
Hassan
MoroccoThere are no comments available for this review
Stayed in October 2023
Showing 1 – 18
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