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Reviews of Riad Zehar & Spa

N°79 Derb Habib Allah, Mouassine, Medina, 40000 Marrakech, Morocco

#849 of 1,158 hotels in Marrakech

Guests' Choice

Review score

Based on 34 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.4

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 12 April 2024

    10
    Warm welcoming Riad stay at Marrakech.
    • Leisure trip
    • Family with young children
    • Toubkal Suite (4 Adults)
    • Stayed 5 nights

    Neighborhood ally's could have been more cleaner. Riad could offer more customized or even cutdown lunch/dinner menu. There was no light in my room near wardrobe.

    Host Abdo offered us choice between 2 Riad's of which we liked one. Everyday break fast was excellent and freshly made. Each day juice and eggs makings were different. Riad staff was very friendly and responsive to every need & request. Room was cleaned everyday. Staff responded very well to - our late night arrival, very early morning departure and adhoc requests.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Toubkal Suite (4 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Perfect location in the centre of Medina, so you cannot drive in with a car, closest car park 10 min walk. It is very close to main square, shops and restaurants. A bit hard to find the location but it is a true hidden gem.

    Mohammed was above and beyond to make our stay pleasant. The interiors of the riad were astonishing. Sweet breakfast served on terrace. Our room was upgraded twice to accommodate our needs, we travelled with children. Bed very comfortable, bathroom clean with hot water. Tea and coffee served at any time we asked. Good location in Medina, close to main square.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    7.0
    Nice riad in the Medina
    • Leisure trip
    • Couple
    • Menara Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was too expensive

    It was very stylish

    Stayed in March 2024

  • Reviewed: 18 January 2024

    10
    Abdo is the BEST
    • Leisure trip
    • Group
    • Eden Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We booked this riad, but the owner have more riads in the same zone and they actually putted us in one called Princesse Du Desert, and is the best thing that could have happened to us. Abdo the host is amazing, he’s very helpful and friendly. Also all the staff there is very welcoming and charming. The place is very clean, the breakfast is AMAZING, and is near all the important places. I recommend it if you want to be in a very good environment. PD: the street to go to the riad might see scary, but it isn’t at all, we’ve stayed for 4 days and the neighbours already knew us, also in case you dont want to walk through that streets at night you can call Abdo and he will look for you so you feel safe. I would give it a 15 if it was possible.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    10
    Awesome experience
    • Leisure trip
    • Solo traveller
    • Chawen Double Room
    • Stayed 1 night

    I booked this Riad second time on my stay in Marrakesh. This time because of the low season time , Abdo took me to their another Riad which had even higher standard. After coming back from my trip from Essaouira this was exactly what I was looking for, super comfortable bed and warm room with warm shower. Delicious breakfast and chilling in the sun on the roof top. Interior and rooms of that Riad are looking great. Definitely coming back and recommending that place to all my friends !

    Stayed in January 2024

  • Reviewed: 9 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Menara Double or Twin Room
    • Stayed 1 night

    Maybe the location is hard to find but people managing the Riad will do all to help you find the place :)

    That Riad and the people managing it were great. I even came back later. They did everything to make my stay comfortable. Since I was going to Sahara next day , person managing the Riad , woke up earlier to prepare breakfast for me at 7am. On roof floor they have a nice view to Secret Garden, what is super nice feeling after getting out from small crowded streets of Medina. They knew at what time I arrive and since that was winter time , they wormed up my room so I feel comfortable. Clean room and comfortable bed.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Great experience steps from the excitement of the old medina at a lovely traditional riad.
    • Leisure trip
    • Family with young children
    • Toubkal Suite (4 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Double booked our room so we had to switch rooms during our stay - we actually stayed at Riad Reves d’Orient. Lofts could use some more safety measures around the stairs/ladders for smaller children.

    Amazing hospitality, including helping us find parking and bringing our luggage to the riad. Delicious breakfast. Wonderful rooftop terrace. Dedicated care and concern for our trip and experience. Accepted credit card.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    10
    Great staff
    • Leisure trip
    • Family with young children
    • Eden Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The syaff Mohammed. Always happy to help.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Menara Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    For a woman on her own it was too far down the cobbled ginnel. and felt a little vulnerable walking down there once it had gone dark as there was no one about.

    Nice riad, lovely staff, clean, key for front door and room, spacious, good light into the room.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Eden Double Room
    • Stayed 1 night
    • Submitted via mobile

    The Riad is beautiful, but what made our stay incredibly nice was Mohamed. He is just incredible. Always there for you. Nithing is too much, too early or too late for him.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    10
    Excellent service and place
    • Leisure trip
    • Group
    • Eden Double Room
    • Stayed 2 nights

    Everything was amazing!

    We booked in Zehar Raid, but the host gave us a bigger room in another Riad, thinking about our comfort, and for the same price, it was lovely!! We stayed in Riad Palais Des Princesses, and it was, beautiful. Abdo, the person working there, went to pick us up when we arrived to find the place quickly, and he was always helpful with information about the spa, the culture, and the places to visit. The rooftop of the place and the breakfast were amazing!

    Stayed in December 2023

  • Reviewed: 20 November 2023

    10
    Incredible. I will be recommending this to everyone.
    • Leisure trip
    • Solo traveller
    • Chawen Double Room
    • Stayed 2 nights

    Nothing.

    The breakfast was incredible. The staff was more than accommodating. I informed one of the staff members that I would be leaving for the day at 5am, to which the staff offered to wake up early and make me breakfast. I told him it was not necessary as I didn't want to be an inconvenience, but he insisted. He woke up and make me a lovely breakfast for the day, I was so impressed. I have never stayed at an establishment with such excellent customer service! The Riad was also extremely clean, had a great location, and the staff had excellent recommendations! I highly recommend staying here.

    Stayed in November 2023

  • Reviewed: 5 October 2023

    10
    Amazing stay in an amazing city
    • Leisure trip
    • Couple
    • Eden Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was amazing

    Rarely do I leave reviews, but this is so well deserved that I have to! If you are looking for a beautiful and clean Riad in the center of the Medina, where you will be treated like family and cooked some amazing breakfast each and every morning, and where everyone will always take an extra step to help you, then that's the place for you! Abdo gave us some really good advices to help us enjoy our experience. He recommended the best food to try, products to buy. He gave us tips about prices and how to bargain. Him and the rest of the team are really amazing!

    Stayed in September 2023

  • Reviewed: 30 July 2023

    10
    Amazing experience at Riad Zehar
    • Leisure trip
    • Couple
    • Eden Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to mention.

    Our stay at Riad Zehar was absolutely amazing. We couldn't have wished for anything better. The riad is perfectly located in a quite neighborhood in the middle of the medina. It is only a 10 minute walk to the big square through the busy souks. The Riad is very clean as the lady's work very hard and are super kind. The rooms have everything that you need. The breakfast is huge and varies every day. We were welcomed by Abderrahman who treated us like family. From the moment we arrived we felt extremely welcome. He works very hard to make the experience amazing. He will arrange anything that you want. From organising day tours, to making sure you don't pay a tourist price for products / taxi's. He even stays up in the middle of the night to walk you back through the confusing souks. You will never need to worry about anything while Abderrahman is your host. Truly an amazing person. Riad Zehar is one of three Riads managed by the same staff in the neighborhood. We were continuously invited to the other riads to use their facilities. We had an unforgettable experience thanks to all the staff at the riads and would love to come back.

    Stayed in July 2023

  • Reviewed: 12 March 2023

    9.0
    A nice and clean hotel
    • Leisure trip
    • Family with young children
    • Toubkal Suite (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Although it says credit cards accepted the hotel asked us to pay cash. They did not accept card.

    The room was very spacious and clean. The breakfast was also good.

    Stayed in March 2023

  • Reviewed: 27 February 2023

    8.0
    Nice location in the center of the Medina, charming riad
    • Leisure trip
    • Family with young children
    • Toubkal Suite (4 Adults)
    • Stayed 1 night

    The family room has small sleeping sections, one of which without windows at all. Very dark and a bit cave-like. The sink to wash one's hands is very small (and i am very small). The water in the shower is not too warm.

    Location is perfect, in the center of the medina. Inside patio and terraces are very nice, with a nice view. Nice places to sit. Person greeting at the door and arranging taxi is very friendly. Everything was very clean.

    Stayed in February 2023

  • Reviewed: 31 December 2022

    10
    Breakfast was the best we have had in any Riad in Marrakech, and we have been in many different Riads in the last few ye
    • Leisure trip
    • Couple
    • Eden Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Yusuf was such a wonderful host , so courteous and professional. The cleaning staff were very incredibly friendly too.

    Stayed in December 2022

  • Reviewed: 26 October 2022

    7.0
    Comfortable riad and good value for money
    • Leisure trip
    • Solo traveller
    • Eden Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The Communication with the hosts was sometimes a bit complicated during the day. Staff not always present in the rihad during the day, and sometimes the people who are there don't speak neither French or English. Funnily we tried to communicate through sign languages.. Could ameliorate also accommodations such as soap and shampoo missing in the room or could be nice to have a welcome bottle of water.

    Very welcoming hosts, breakfast is great! , beautiful view from the terrace, comfortable beds

    Stayed in October 2022

  • Reviewed: 13 May 2022

    8.0
    Nice place to stay, close to the center!!!
    • Leisure trip
    • Couple
    • Chawen Double Room
    • Stayed 3 nights

    A bit noisy if there are other people in the Riad

    Position, people, cleaning

    Stayed in April 2022

  • Reviewed: 6 April 2022

    10
    A quiet oasis within Marrakesh souk's craziness
    • Leisure trip
    • Couple
    • Eden Double Room
    • Stayed 6 nights

    Great stay. Kudos to the staff (boys and girls). Great breakfast to start the day. Most likely the quietes Riad in Marrakesh. Quiet, very clean, great staff, private bathroom. The Riad is truth to the ancient décor, floors, walls, ceilings and furniture set the time in an ancien place. Great terrasse for relaxing after a day of walking too. Would do it again for sure.

    Stayed in April 2022

  • Reviewed: 1 March 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Eden Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good and specially the pleace was beautiful And staff was nice and friendly

    Stayed in March 2022

  • Reviewed: 5 May 2023

    6.0
    The experience was OK because of Fatiha and Yassine, but otherwise, we will not recommend this Riad.
    • Leisure trip
    • Couple
    • Chawen Double Room
    • Stayed 13 nights

    The bed was too soft. Guests were allowed to smoke on the premises, even during our breakfast.

    Fatiha and Yassine were great hosts, and made us feel at home. They are the main assets at Riad Zehar

    Stayed in May 2023

  • Reviewed: 21 September 2022

    3.0
    Lack of privacy by design, breakfast was the same everyday, dinner is very overpriced, no essentials
    • Leisure trip
    • Family with young children
    • Menara Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    On arrival, after a long day of travel, they demanded we pay for the rooms in cash up front and fill up forms about our stay. This was an awful experience as all we wanted was to get into our rooms, use the toilet, and freshen up after the tiring travel we just went through. There was no mention that we needed to pay in cash up front otherwise that would have been arranged before arrival instead of being forced to withdraw cash from the ATM which incurred charges for each withdrawal as there was a limit on the amount you could withdraw in one go. The host named uttman talked too much when we were clearly knackered and couldn't be bothered to have a conversation about the history of marrakech at 9 O'clock in the evening. He didnt respect our personal space either as he wouldnt leave us alone to get comfortable in our rooms. The AC in my room wasnt working so i was given a different room for what was supposed to be 1 night while they fixed the AC. It wasnt fixed until 3 nights later. Bearing in mind my total stay was for 5 nights. This was uncomfortable because i wasnt able to unpack properly in anticipation of moving back into my first room. So on the 4th night I was forced to move back into my room at 10pm in the evening after coming back from a really long day out in the mountains. Even while knowing this Uttman refused to let me stay in the room one more night because apparently the room was booked for someone else the following day. I refuse to believe that it couldnt wait until the morning for me to leave the room after i have rested up like a normal check-out would've been. The room wasnt even cleaned up until the morning while i was having breakfast. So this just proves that it could have waited, but this man was happy to inconvenience me anyway. All the rooms in this place do not have locks on their doors. All the doors and windows open up to the main lobby, even the windows in the bathrooms. Cant open anything without compromising privacy!

    The msemmen they serve at breakfast was really nice, but the breakfast was the same every morning which got a little boring. The beds were comfy. Most of the staff were really nice apart from Uttman and the fact that some of our cash went missing, presumably the cleaner of the rooms.

    Stayed in September 2022

  • Reviewed: 8 April 2024

    10
    Our stay was fantastic, and the excellent host team made our family feel at home. Particularly, Mohammed always looked a
    • Leisure trip
    • Family with young children
    • Toubkal Suite (4 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

Showing 1 – 25

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