We had a little bit of a weird experience at the Spa. Keep in mind that the Hammam is mixed-gender and they didn't tell us until we were in there, so if you want privacy this isn't the place... The shower in the rooms are really high up in a raised bathtub and the lighting is really dark. It makes it feel a little bit dangerous getting in and out of the shower.

Very beautiful property overlooking the ocean. The surrounding area is clean and safe for strolls along the beach. The hotel and facilities were great. The staff and service here are excellent. The breakfast and dinner buffets are high quality. The all-inclusive was great as we were traveling together with many families and it allowed everyone to eat at their leisure. The atmosphere is super relaxed and friendly.

Stayed in April 2024

There was some live things comming out in the bathroom🙈🙈🙈🙈Not acceptble for the five stars hotel

The food was just amazing,staff most of all very friendly and professional,some of them not.

Stayed in May 2024

The only thing that we had an issue with was out shower - basically when we first used it it kept going really icy cold then boiling hot - we reported it at 9am and it didn't get sorted out until 3.30 pm and that was after we had to go back to reception

Location perfect, lovely view from our suite close to restaurants in the area. The all inclusive food was ok - breakfast good

Stayed in May 2024

The only thing I have to comment ab out it is the fact that it could use a bit of renovation, signs of usage furniture/bathroom and there were some very small ants in the room that occasionally crawled on the bed as well. Overall I would still rate this as a great place and would return to it

The resort is great, very spacious, great pools, great food, friendly staff, very nice spa

Stayed in April 2024

The food wasn't exceptional, it was ok. Not many choices in the main courses, salads were well seasoned occasionally. The Moroccan dishes in the open buffet were very few and didn't show the richness and quality of Moroccan cuisine especially that the hotel is filled with foreign tourists... The staff at the open buffet wasn't well organized, complained, was stressed, confused drink orders, wasn't smiling... I guess there was apparently a lack of staff... The animation staff was idle most of the time, animation around the swimming pool area was very poor... the songs chosen by the singers after dinner could include more Moroccan songs and music to introduce the culture to tourists.

The spacious and clean rooms, beds were comfortable, swimming pool area was great, the sun beds by the pool and on the beach, the singers and musicians after dinner, reception staff were welcoming and courteous

Stayed in May 2024

It wasn’t as clean as I hoped- we paid for one of the top suites and it was so incredibly dusty like it hadn’t been cleaned in months. We were too tired to request a move. It wasn’t dirty but super dusty. So that was disappointing. If you’re muslim, this hotel focuses a lot on the non muslim crowd and there are soooo many pork options, less chicken options. As people who don’t love red meat, it was disappointing on some days as there were mostly pork and then red meat options. Having said that, the food was ok overall. Snacks needed more variety- same sandwiches everyday and same food as the lunch time. That was disappointing. Also there should be a room service option even if at extra charge. Travelling with a small child means it can be tiring and hard to meet the specific meal times sometimes. We did wish we had the option to order to the room. The pools were definitely not heated so we couldn’t use them much due to the windy weather. I would ask that they properly heat at least one pool especially for young kids in the non summer seasons.

amazing staff and the facilities are fantastic. Amazing pools and proximity to the beach. Breakfast was fantastic!

Stayed in April 2024

Room with a view was not nice. Side of hotel. 🫤

Large. Good location away from the strip.

Stayed in April 2024

Slightly musty smell in the bedroom... but that's me nit picking. We had a wonderful stay.

Wonderful hotel, all the staff were friendly. Cocktails not watered down like I have experienced in some all inclusives. Food was good and plentiful

Stayed in March 2024

Drinks, food and service were subpar.

Great beach and pool

Stayed in April 2024

Evening entertainment was average. The shows were not in keeping with the hotel standard. There was limited atmosphere in the evenings..The aircon in the rooms (we had two) was either ineffective or not working. We did not address this with the hotel so may have been unlucky. It did not impact on our stay. Delayed checkout departure costs extra

Good hotel with superb staff. A five star hotel. Great rooms, located on beach, good gym, good food, civilised feel to poolside and open areas. Guests were well behaved. We travelled as a family and had two rooms. The rooms are spacious and cleaned every day. Certainly the staff were excellent and always had a smile. The majority seemed to have English and the hotel felt safe. The crowd was a combination of Uk, German and French families. It is not a party central hotel, nor is it lively. It is a lovely family hotel with mature guests ideal for a winter break. An evening stroll on the excellent promenade outside was good. You were not hassled on these walks by vendors. The beach is great and the sea wonderful. A safe and welcome vacation for our gang . Kids aged 16, 18, 20

Stayed in April 2024

Great facilities - good value for money and excellent service. Well located for beach souk and excursions.

Stayed in April 2024

Lack of proper hand dryers in toilets. Difficulty booking other restaurants. No snacks in minibar

Location - pool area really nice

Stayed in March 2024

I would say it's more of a holiday for retirement, rather than for a young family as there isn't much to do. Some slides for kids would be great but these points aren't very relevant as it was never sold as this type of resort, more of a nice to have for a younger crowd.

Resort is stunning, beautiful grounds with a high-end feel. Staff are very good and attentive, food options are good. Weather wasn't too warn so didn't use the outdoor pool but used the indoor pool frequently which was nice. Facilities great, kids club good too - get's very good light and animations team are welcoming. Private beach is also nice and clean.

Stayed in March 2024

The hotel is to be refurbished this year. The rooms need updating. They are clean but outdated.

The pool area is nice and clean. It's also not too loud so a very relaxing place to be. The beach area is beautiful. The domestic staff really look after the rooms daily. Breakfast and lunch are lovely. Omelettes are amazing. Dinner could have more choice.

Stayed in March 2024

The only downer about the stay was that the hotel didn’t have petty change to use the pool table.

Everything was amazing, the staff, location, weather and facilities!

Stayed in March 2024

Everything was top class as always.

Stayed in March 2024

People putting g towels on sun beds early in the morning when it states not allowed , main restaurant too busy and some food stations messy

Location on the beach promenade, local restaurants and attractions nearby beautiful decor and layout of pool areas and bars

Stayed in March 2024

Thought the buffet was pretty good until I got food poisoning on the last evening there and was very ill.

Beach location, fabulous pool and facilities.

Stayed in March 2024

Slippery stairs in outdoor area (by the pools) ate dangerous in rainy weather. Need upgrade

All in all good

Stayed in February 2024

The food was not the best. The furniture is old. There was ants they could not solve the problems

Staff was kind

Stayed in February 2024

The food was not good at all it was the same thing everyday. No new options and too much repeat of the same dishes

They had really nice pools and sun beds

Stayed in February 2024

no playground for bigger kids, one more towel station near the beach would be great

good breakfast, polite staff, clean hotel, very beautiful and well kept surroundings

Stayed in February 2024

Some staff members where quite rude and refusing drink or asking for payment for it in the evening after the main staff had finished there shifts and the breakfast and lunch menu the same everyday was a bit boring

Pool area was amazing and the restaurant in the evening was great

Stayed in February 2024

Pool was too crowded

Friendly staff . Good food . Good facilities. Next to beach .

Stayed in February 2024