Too much food

Very clean and nice vibe

Stayed in April 2024

Guests put their towels on all the beds very early in the morning - 6.30-7am. A few of the guests then leave their towels until they use them in the afternoon. Presumably they have gone out for the morning or have gone to the beach, Beach is a lovely wide sandy beach but ruined by the amount of plastic that gets washed up (and vegetables!). We saw a dead sea turtle too. The staff were hit and miss. Some serving staff were smiley but many were quite rude even though no-one had been rude to them. They also move you from one table to another for no reason at all (possibly favourite guest wants the table!). Food was goodish, def not the worst I've had. Not everyone will like the bedroom toilet door which is louvred. You can't see in but you can certainly hear everything so you may as well be standing in there - no privacy at all. Also when booking, request that you are nowhere near the disco or even the reception as quite noisy. Disco is very noisy. Met someone who had to move when Ramadan was over and the disco started up again. Lift is not to be relied on! Upper floors are better as some rooms looked as if they were slightly below ground level.

The size of the bedrooms were good. The shower also worked well and there was plenty of hot water. Nice big balcony. The swimming pools were both lovely and were fresh water, not salty. Both cooled off whilst we were there in April, even though it was hot outside, so were refreshing! Warm enough to get in though. Beach view ground floor rooms were on ground level and had 2 sunbeds outside them. Balconies had a table and 2 chairs and some connected with the next door room by opening the gate between them. Good for us as we had 2 rooms. Didn't connect in the room, just balcony which was great for us.

Stayed in April 2024

At first we were given a room at level -1 It had a terrace which was on a footpath and no private We looked up to people sitting round the pool. The door angle was broken so not secure and there was no bottled water. We were given another room which was much better. But it was a disappointing start.

It’s location on the beach

Stayed in April 2024

Food bit samey. French guests def got better service (brush up on your French!) gym didn’t open until 9 and closed at 5 (ridiculous) Nightly entertainment a bit naff (pretend Moroccan wedding no thanks). Not enough sun loungers and ran out of pool towels. Sun loungers old and with massive bum-dips in them - not comfy. Reception bit clueless about local stuff like opening hours but we did go in Ramadan. Spa nice but expensive compared to local ones (we had 90mins for 350 including taxi ride compared to 700 for 1 hour in hotel) and they don’t wash towels between massages - it was oily and smelt of sweat GROSS!! 🤢.

Good size, clean, big rooms, on the beach /sea view. Decent enough food & drink offering across 4 restaurants. Nice pool with swim up bar. Can walk down beach promenade to Agadir marina. Some staff super lovely. Others a bit dismissive. Close to airport (30mins taxi 200dH)

Stayed in April 2024

Lunch was very repetitive, during dinner the restaurant was understaffed, spa overpriced and some of the staff was annoyed.

Good location, good food and drinks and overall the hotel is nice.

Stayed in April 2024

If you book a room for three, third space is not really a proper bed, rather a sofa which is really weird and uncomfortable to sleep No shampoo, air conditioner, vanity kit

Very nice, good food, good design

Stayed in February 2024

Marvelous place! Good food, clay tennis courts

Stayed in December 2023

Our room was incredibly noisy - we had the hotel lobby on one side where the entertainment went on until 11, then we were above a bar/club that had loud music until 1 and then a club across the road until 4am! When I mentioned this to reception staff we were unable to move and I had to buy ear plugs from the pharmacy down the road. The food in the buffet restaurant was plentiful but only okay. If you didn't arrive at the start of the serving period it was hard to find a table that was set and to get cutlery and drinks.

The pool area was stunning with loads of seating and sun beds. The beach was nice and it was a really relaxing stay. We ate in the Morrocan restaurant one evening and that was a really nice meal. Our flight was late in the evening and we were allowed to stay in the hotel and use all the facilities until late, which was great.

Stayed in February 2024

Reception and some of the waiters were rude. We had several issues and they were not apologetic at all. We were given a noisy room above bar, basically there was nowhere quiet to go in the evening! They changed it to a better room halfway through our stay.

Location. Some staff were great. Hassan was amazing, did lots of classes with him. There was a waiter at lunch who was very polite and a lady in the bar who was great.

Stayed in February 2024

Great service from all the staff

Stayed in February 2024

was no good choice whit drinks and no snacks .

Stayed in January 2024

N/A

The service and the staff were superb.

Stayed in December 2023

The beach isn’t that great (there’s a lot of rubbish on it like condoms which was a bit disgusting) so even though we did a few beach walks we never swam in the sea as we were worried about contamination of the water. That’s not the property’s fault though. Also our room’s wardrobes smelt of urine for some reason. Not sure why but we had to keep our wardrobe doors open. The restaurants weren’t very good with nut allergies in the sense of showing on the labels which things had nuts. And there weren’t enough serving spoons so dishes without almonds for example tended to get cross contaminated by people using serving spoons which had almonds on them

We had a lovely stay here. The staff were really nice, the all inclusive food buffet was fantastic (lots of salads and vegetables) and we were consistently impressed with the quality of the food. We had a sea view room which had lovely views of the sea. The pool area was great and there was plenty of seating and being adults only, it was very relaxed.. However the hotel itself was lovely - the lobby area is like something out of an Agatha Christie Hercule Poirot novel! Would happily come here again

Stayed in October 2023

Our room didn’t have a balcony and the beds are quite hard. The Intercontinental dinner is a set menu and not very appetising. I have tenderloin medium rare and it was quite tough and chewy.

The breakfast was nice. Plenty of options for a variety of people coming from different cultures and use to different eating habits.

Stayed in September 2023

Cleaning of the room was poor

The facilities and location are brilliant

Stayed in August 2023

- We’ve been lucky enough to travel a fair bit and this hotel had some of the worst food we’ve ever had. A lot of the food lacked salt & pepper… One lunchtime I opened the caramel syrup to find a bunch of ants at the top of it. To top it all off, the pool-side burgers (they were pink) gave us really bad food poisoning. My husband was projectile vomiting all night - it was really rough. We went to Turkey for 3 weeks last summer, go abroad about 3-4 times a year and haven’t experienced food poisoning once. - The next morning, housekeeping didn’t come to clean the room and we called reception about 4 times before someone came. This took about 2 hours of waiting - we had to wait as we needed to tell them about the carrier bags of vomit on the balcony and the sheets. - A La Carte restaurant was okay but the food gave me food poisoning again the night after. I noticed an ant in my glass of coke that evening & I told the waitress. We watched her drain the coke in the dispensing machine and refill the same glass. I’m quite cautious about bacteria and I don’t think that was very hygienic. - Pool and beach staff acted like you were a burden if you, God forbid, asked them for anything. I didn’t see them treating others like this though… - Ants in the room when we checked in - probably a good 20-30. Reception told us to “ask housekeeping for a spray” which we did… Didn’t mind as we’re quite easygoing but surely the right service should’ve been to ask housekeeping to come to our room with spray? - Very expensive in comparison to other quality 4* hotels… we paid £2.5k and didn’t really seem like £2.5k worth of service. Won’t be coming back in a hurry.

- Location is good, although if we were to come again we would probably stay closer to the main strip (personal preference) - Reception staff were lovely - especially Fatima :) - Hotel cats!! <3 - Compared to other hotels it was very easy to secure a sun lounger. After 1pm, some of the day beds became available too which was lovely. - Lovely view of kasbah from our room even though we hadn’t requested for a sea view. Thank you for this.

Stayed in August 2023

I think more thought needs to be thought about the type of activities and entertainment on offer. example white party night music etc was not suitable for all ages, bar should have been available for the night. Bingo with prizes and better ambience. Non-alcoholic drinks should be available other than the highly sweet cordial drink on offer.

Excellent facilities, good food, ambience amazing

Stayed in July 2023

The sunbed situation was ridiculous. One couple of German women put their towels down on one of the day beds and didn’t return for 7 hours! All the sun beds were always taken around the pool, mostly by people who weren’t even there!

Lovely room overlooking the beach and Jane our housekeeper was fantastic. All the staff were friendly and had exceptional customer service. Food was good and of good quality. Fridge stocked up daily with water and cans. Short walk to the shops etc.

Stayed in July 2023

Food is repeated Consider changing the menu in the buffet We ordered a taxi from the reception for early morning check out unfortunately there was no taxi waiting. However the reception kindly helped us to found one

The view of the room The pool Most of the staff were nice and helpful

Stayed in July 2023

Absolutely make sure that you request a room as far away as possible from the night club next door or you’ll be awake most nights. Pools get very crowded and you need to wake up at 7am to secure a spot near them otherwise people put towels on sun chairs. The hotel should stop this practice. Our shower was filling up with water every time we used it, we called front desk three times but they never fixed it and when we pointed it out at check out we were met with utter lack of interest by one of the older ladies working behind the front desk. Some of the front desk has attitude and this is not ideal, especially when you need help. Nobody asked us if we needed a transfer upon checking out either. This disappointed me quite a bit. Also security guard asked us where the taxi driver took us to buy Argan products and hinted we got ripped off just because we didn’t book with him when we actually went to an official cooperative.

Adults only hotel, this alone makes all the difference! The food in both buffet and bar is all outstanding for quality, variety, freshness and presentation. The grounds are beautiful and well kept. 2 pools one with a swim up bar, it would be nice to have better cocktails made with a blender which they don’t use. The lobby and the spaces around it including the bar have beautiful decor and vibe. Beds are on the harder side but very comfortable. All the waiters in both restaurants buffets and bars are amazing and so are the ladies who clean the rooms, make sure you leave a small tip. Location is good, beachfront with private beach space and easy access to beautiful and spacious boardwalk. The night entertainment is really good and varied, we enjoyed it very much!

Stayed in July 2023

Guests are booking sunbeds early in the morning with putting towels on the sunbed then abandon the sunbeds for hours. No decent sunbed was available at 7am. The pool area only opens at 9am officially.

Great location, very nice pool and great service

Stayed in July 2023

N/A

Food was delicious, always a good selection. Lovely pool areas and comfy hotel room.

Stayed in April 2023

nothing

location

Stayed in June 2023

The room we had was very loud as it was right above the nightclub and bar

The hotel is very clean and the staff were really friendly. Plenty of beds by the pool, especially liked the built in double beds.

Stayed in June 2023