N°4, Rue Oum Rabii , 44000 Essaouira, Morocco
#29 of 108 hotels in Essaouira
Guests' ChoiceBased on 230 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
8.9
Staff
9.4
Value for money
8.7
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 December 2022
James
United KingdomVery nice hotel, staff were really helpful and friendly. Good sized room, clean and warm (December nights can be quite fresh). Great location in the Medina. Good and generous breakfast. Everything worked. We'd be happy to recommend.
Stayed in December 2022
Reviewed: 24 December 2022
Lynn
United Statesthe room is not roomy for the price we paid
breakfast
Stayed in December 2022
Reviewed: 23 December 2022
James
United KingdomGood sized room, cobmfortable bed. Staff were very friendly and helpful. Good location in the centre of the Medina. We enjoyed our stay and are happy to recommend.
Stayed in December 2022
Reviewed: 19 December 2022
Julie
United KingdomWifi and tv depends on wifi didn't work in either room.
Service excellent- staff very helpful. Breakfast outside our room was superb.
Stayed in December 2022
Reviewed: 19 December 2022
Rachel
United Kingdomnoisy
cleanliness and decor
Stayed in December 2022
Reviewed: 8 December 2022
Zuba
CanadaThe bathroom door was a carved wooden trellis-like thing - no privacy to the room! The shower stall has no slope, so the whole bathroom floods upon taking a shower. Seemed short-staffed - staff appeared distracted, had to be called several times when we needed something upon checking in. They were pleasant and helpful once we got their attention though. No air conditioning in the room, although the pedestal fan provided was adequate. Not the hotel's fault - but the synagogue next door had a service on loudspeaker next door that went on into the wee hours.
Nice clean hotel, very modern. Good sized rooms. For a change after all the riads, appreciated having lots of mirrors including full length mirrors in the room and plenty of surface space. Good breakfast. Can smoke in the main dining/lounge area.
Stayed in December 2022
Reviewed: 21 November 2022
Katherine
United KingdomNothing
Great hotel, really friendly and helpful staff. The location is great inside the medina but not difficult to find. Breakfast was delicious and very filling.
Stayed in November 2022
Reviewed: 16 November 2022
Danika
Canadado not book the horse excursion through the front desk is my only suggestion. nothing bad about hotel , but unless you want to be picked up by a guy and his whole family that needed to be dropped off in random locations. don’t do it. also conned us into taking a two hour excursion once we got there, when we clearly said we wanted to do just one hour on the beach.
great location, great amenities. was perfect.
Stayed in November 2022
Reviewed: 10 November 2022
Hadeel
United StatesI didn’t dock a point but the pool was a huge disappointment. Not a big deal cuz we went to the beach instead but just fyi, it’s tiny and kinda awkwardly placed in the corner of the hotel roof. Also pretty shallow it seemed.
This hotel was a work of art. Beautiful rooms & decor. The bathroom was very nice. I loved how the shower, toilet, bath tub and even sink were separated so if you needed just the one, it was available! Beds were comfy and everything was nice and clean! The staff were all wonderful!
Stayed in November 2022
Reviewed: 4 November 2022
Hamza
Moroccowe liked everything. :)
Everything was top notch, very good received and our stay was very comfortable. The staff were very nice and the breakfast was amazing!
Stayed in November 2022
Reviewed: 2 November 2022
Caroline
SpainGreat central location. The guy on reception was very helpful and friendly.
Stayed in October 2022
Reviewed: 24 October 2022
Rodney
United KingdomThe only improvement we could advise would be to recommend a little more storage space for clothes,
The staff were wonderful and so friendly and helpful during our stay and couldnt do enough to make our stay perfect. The breakfasts were served outside our room on the terrace and they were excellent. Dinner was a three course meal served in the adequate restaurant.But the food was delicious and cooked by the wonderful lady chef.Reception team excellent and efficient[Despite misplacing my tonic water!only joking!] Thankyou for a wonderful stay,we will be back. Rodney and Gina .
Stayed in October 2022
Reviewed: 20 October 2022
Yaron
United KingdomNothing
Beautiful boutique hotel in the medina, close to gate with super friendly and gracious staff. Breakfast was very tasty & plentiful.
Stayed in October 2022
Reviewed: 20 October 2022
Yvonne
IrelandAt times we felt we were inconveniencing the staff - no smiles or general air of welcome. The breakfast chef is the only lady that smiled! Shower drain was giving off a funky smell - I think this could be something common in Essaouira though.
The hotel is elegantly set. Great breakfast, rooms were gleaming clean but we did have a smell of stagnant water coming from the loo / shower drain. Quiet and relaxing. The spa offering was also amazing!
Stayed in October 2022
Reviewed: 18 October 2022
Db
IsraelThe cherry on the top would have been opportunity to be able to buy some of the beautiful decorations in the rooms. There are some items I would love to know if you could have them made and shipped to me? I look forward to hearing from you.
The breakfast was great. The location is perfect. The design is fabulous. Their Hamam and Spa is stunning in decor and treatments.
Stayed in October 2022
Reviewed: 15 October 2022
Steven
United StatesIt was incredible to experience the shift from the madness of the Medina to the calm serenity of this most beautiful space. It is simply the best hotel that I’ve stayed in within the city walls!
Stayed in October 2022
Reviewed: 1 October 2022
James
United KingdomWe would have liked to see A/C in our room, however, we came in a cooler time of the year and the fan was plenty enough to keep us cool. So a very minor point. I also note that other rooms do have A/C so I wouldn't stress if this is a must have.
The staff were very friendly & helpful, the accommodation was quiet, clean and centrally located. The views were lovely and the rooms were very well stocked.
Stayed in October 2022
Reviewed: 22 September 2022
Myra
Irelandcan be noisy.
fab room and amazing food!
Stayed in September 2022
Reviewed: 18 September 2022
Deckel
IsraelTo leave :(
The staff we're amazing and helpful, the hotel was shining clean and felt like they we're cleaning all day:). Amazing breakfast Super location. Great room and comfortable beds.
Stayed in September 2022
Reviewed: 16 September 2022
Douglas
United StatesNothing
The breakfast was huge and delicious, the location was great, the room was large, the roof terrace was nice, and the staff was very friendly and responsive.
Stayed in September 2022
Reviewed: 10 September 2022
Julian
United KingdomRoom wasn’t available at 3 p.m. but served mint tea on the terrace whilst it was finalised
Perfectly located in the Medina. Staff were excellent.
Stayed in September 2022
Reviewed: 20 August 2022
Adil
MoroccoPrize is remaining too high versus proposed standard
High level of service from the staff, very well appreciated. Interior design is very nice and authentic.
Stayed in July 2022
Reviewed: 16 August 2022
Patrice
United StatesStaff was super helpful - Mohamed gave us some great recommendations for places to eat and see and hooked us up with great activites. Hotel is super charming and superbly located in the Medina. Loved it!!
Stayed in July 2022
Reviewed: 16 August 2022
Mouad
United Arab Emiratesnothing, everything was fine
Breakfast was excellent and the view and design of the terrace is amazing
Stayed in July 2022
Reviewed: 15 August 2022
Sebastian
United Kingdomnothing
everything
Stayed in August 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content