It would be good if there were showers in the pool area. The price of the food and drinks in the outside bar and restaurant are high.

The staff, hotel grounds, room size/quality, pool and gardens were all excellent.

Stayed in September 2023

Beau and relaxing. The staff are wonderful.

Stayed in August 2023

I didn’t really enjoy the food at the property, there wasn’t a lot of choice either

The property was quite big and I loved the fact it was quite relaxing and calm. the swimming pools and cinema were a really nice touch.

Stayed in September 2023

Dinner could be improved

Staff , breakfast, pool , villa Comfort and environment

Stayed in August 2023

We booked one of the villas with private pool and it was absolutely stunning, easily the best room we've ever stayed in. The hotel has three public swimming pools, all very fancy, a private cinema which you can book a film in and a spa. It's around 25 mins taxi from the main market in a really lovely quiet location. If you are doing a sunset hot air balloon trip it's very close to this hotel as is quad biking, both were only ~20-30 mins drive away. Trips up to the Atlas mountains are ~1.5hrs away by car. The staff are all amazing and fluent in French/English etc. They organised taxis for us for various trips and were always very helpful. As I write this we are stranded in Marrakech, due to UK air traffic control having a software failure and all flights being cancelled. The hotel have put us up in a different room and told us to treat the hotel as a second home. I thoroughly recommend this place, it's genuinely been an awesome experience.

Stayed in August 2023

Nothing

Beautiful property and staff

Stayed in August 2023

It is a very beautiful hotel and the service was very attentif. Our villa was very nice with a swimming pool for refreshing. If you want to swim you have the choice of three very nice pools. We also took dinner and lunch and the food is excellent. The cooking course which is offered by the hotel gives a deep inside in the marrocan traditional food.

Stayed in August 2023

Would of been nice to be able to eat in another restaurant.

Fantastic staff, quiet when we went and beautiful all around.

Stayed in August 2023

The price of food and drinks where very disappointing. Over £6 pound for half a glass of pineapple juice. Around £15 for two non alcoholic mojitos.

The pools and area inside the hotel was beautiful.

Stayed in August 2023

Most requests were not met or took time ans reminder before they were met. No sofa in 2 bedroom villa. No access to a market for snacks or necessities. And cat in the main dinning area (resturant)

Clean and quiet. Prive pool was plus. Staff friendly and polite. Good breakfast and resturants for lunch and dinner.

Stayed in August 2023

Relaxed atmosphere with attentive staff. Fantastic rooms and facilities

Stayed in July 2023

The private pool was not fully private as I expected

The decorations of the villa, and the space The breakfast is diverse and delicious Having a washing hose in the toilets

Stayed in July 2023

Un peu isole

Architecture wt equipment

Stayed in August 2023

The fitnesscentre needs to elevate.

The quietness, the location… distant from the dynamic centre. The friendly staff.

Stayed in August 2023

(-) Unlike the other villas, our garden was not maintained at all. The private pool was fine, but it's a pity we could not enjoy the garden: all the grass was dead / gone...not great for such a costly villa. (-) The food in the restaurants is average (if not below): overpriced for the quality of food being served, whether breakfast or dinner. Not worth it! Given that the location is remote, it's not a hotel where I could stay for too long given the F&B limitations. That's really a major issue. The quality and variety of the food should be really enhanced if you want people to come again. Otherwise you need to drive for 25min to find somewhere to eat. Very inconvenient! (-) Some small details make the difference if you want to aspire being a truly luxury hotel. Chasing me to the car park after check-out for 2 small bottles of water from the mini-bar taken inadvertently makes you leave with a bitter feeling. I left them 2 large bottles of water (on me!!) to replace the small ones. In luxury hotels, I am used to staff giving you free bottles of water when you're about to hit the road and that's a very nice attention. Moreover, upon checking, I have instructed them to remove the alcohol from the mini-bar. After check-out, the guy who chased me to the car park asked me for payment of beers taken from the mini-bar, while I just asked for those to be removed at check-in!!

(+) Great facilities: very nice design and interior decoration. Pleasant and very relaxing! (+) Very friendly staff - always trying to help. (+) Remote location but great if you don't like going with the tide and don't enjoy crowded places.

Stayed in July 2023

Beautiful grounds, pools and very well looked after. A real gem.

Stayed in June 2023

Very nice, comfortable, peaceful! The villa was exceptional !!

Stayed in July 2023

A limited menu in the restaurant for vegans. They could make use of the cozy English bar more by offering snacks / nibbles throughout the day.

Lovely place to stay. The resort, gardens & pools are beautiful & immaculate. All the staff & services are exceptional. Very stylish in an old moroccan building. Traditional mint tea was served on arrival which we thought was a nice touch. Our favourite was spending time at the rooftop bar in the evening.

Stayed in July 2023

Our booking was cancelled by the hotel due to problems with pre-payment which caused some stress the day before our arrival and when we called, we were instructed to create a new booking online. Thankfully, there was still availability. Our wonderful experience from arrival to departure greatly outweighs this issue we had.

Tea on arrival when our room was not yet ready. Three pool areas which are stunning and relaxing. Exceptional service from friendly staff members, especially the barman Assiraj. Excellent breakfast and dinner. Beautiful large room with air-conditioning and mini bar. We loved that there was a free shuttle to the medina but we did not avail of it as we could not leave this paradise.

Stayed in July 2023

Our Villa was amazing. Lots of space and the private pool really nice.

Stayed in July 2023

Prob that all of the rooms differ so much in the same category.

The entire resort is in impeccable condition. The 3 pools were beautiful, we enjoyed the pool bar, the rooftop bar, the restaurants and most of all the staff that made our stay more comfortable.

Stayed in July 2023

Nothing

Fantastic staff always go above and beyond to make it a perfect stay. Lush quiet gardens and three pools mean you can find your perfect place to unwind. We were fortunate to have a villa, fantastic size, facilities, and a private pool. 10/10

Stayed in July 2023

Lemia, the head concierge, organozed everything for us. Special excursions, best places in top restaurants and the transport to all places, fantastic !

Stayed in June 2023

The International menu options don't have vegetarian dishes. The layout of the room we stayed at was beautiful, all rooms are differently themed....I wish we wouldn't have stayed at the chinese themed one ....as I didn't like the decoration/colors.

The Hamam experience and the property overall. The marrocan restaurant has good vegetarian options and had live music every night and the waiters are amazing. Breakfast was really good too. The ladies at the spa are also absolute gems.

Stayed in June 2023

An oasis in the desert

Stayed in July 2023