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Reviews of WINDSOR HOTEL CITY CENTER 4 stars

93, Rue Wad El Makhazine, BD Anfa , Sidi Belyout, 22000 Casablanca, Morocco

#99 of 99 hotels in Casablanca

Guests' Choice

Review score

Based on 197 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    7.9

  • Facilities

    7.0

  • Staff

    8.4

  • Value for money

    7.3

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 28 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The towels were dirty and the bed sheets too

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    - There were stains in the bathtub - Damaged and mouldy wallpaper

    - Good location - Helpful staff - Breakfast was ok - Good bed - There was a fridge in the room

    Stayed in April 2024

  • Reviewed: 18 May 2024

    6.0
    It was ok
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room I stayed in (104) is old and tired, the room smelt like paint (mainly from the bathroom) and it was a little hard to breathe when using. I think it can do with an upgrade, especially the bathroom, the basin, mirror's, the shower, shower doors, tiles, are all tired, old and rusty. The hair dryer didn't work, it too was old.

    The location is very convenient, you're right in the middle of the city centre so you have easy access the tourist spots or local shops. The bed was very comfortable.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    This our second time staying in this hotel . The rooms we stayed in were much better than the first time. The wifi is st
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The wifi is really bad

    It was close to the monuments and sites and only an hour from the airport

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice and friendly staff. Good location. Nice facilities.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Quite okay
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Did not accept card even when it says that they do on this webside. The wifi was very bad. There was some sand in one of the beds.

    The room had a good size. Kind staff. Breaksfast was good if you like a sweet start of the day, lots of pancakes and crossants.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the showers doesn’t have a lot of heat and the wifi is not strong at all . You may have to go sit in the reception area and even then it may not be effective

    It was clean and it’s within walking distance of a lot of things

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    It was okay. Cheap price, so you get what you pay for.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Our room was very noisy being right above the busy roundabout. The traffic was beeping constantly and late into the night. The breakfast was a bit of a let down and the tables/chairs were not very clean, though the fresh crepes were delicious.

    Room was neat and tidy, the staff were friendly. It was decent for the price we paid.

    Stayed in February 2024

  • Reviewed: 5 April 2024

    7.0
    Just okay. I wasn’t expect anything
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bring your own slippers. As the floor feels like wiped with water that been used several times. For the price, the bed was good, I have seen worse. Aircon works well. Just, I need the staff to learn more about hospitality. As I found few interactions feels racist

    The bed is comfy

    Stayed in April 2024

  • Reviewed: 28 March 2024

    8.0
    Managed to walk to all places we wanted to visit
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean and good location

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good. Nothing to complain about.

    It was a good place to stay. City centre, cosy place, friendly staff.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Location, great staff

    Stayed in March 2024

  • Reviewed: 20 March 2024

    6.0
    Stay away
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not 4-star hotel, the pictures are deceptive. Not very clean, bed smells smoking with any move, bathroom is tired requires renovation, tiny elevator. Meanwhile some staff were literally pulling our luggage off my hand, so called to help, but I realised it is for tipping. The person at the main reception was trying to pretend to be more experienced but had the same attitude: looking at foreign tourists as cash cow (this attitude is way too common in Casablanca, we were overcharged several times, taxi drivers won’t pay back the rest of the money if you give large bill). We found another hotel in Casablanca, only a bit more expensive but completely different service so I would recommend to look at reviews and find a better place.

    Not much to say about positives, perhaps it is a safe room over your head

    Stayed in February 2024

  • Reviewed: 13 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The negative aspect was bathroom drainage, which was a bit clogged. It was time taking to drain the water after every shower.

    Staff were very kind and helpful. The room was spacious, and the bed was comfortable to sleep on. Excellent location for the main city centre right at the roundabout. Most importantly, it's worth the price. Breakfast was OK.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    6.0
    It ok for short stay but bit noisy because of the main road.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    It was on main road

    It was near enough from the mosque can reach by bus. The staff was nice and breakfast was good.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Nice stay
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Noise (honking during the night)

    Location

    Stayed in February 2024

  • Reviewed: 9 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Location is very good near to many place , and can walk to Bab Marakesh

    Stayed in February 2024

  • Reviewed: 8 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is situated on a very busy noisy roundabout. They like to use their horns. We were offered a change of room due to the noise which was nice but we declined as we were only there 2 nights.

    Staff were friendly and helpful, room was cleaned daily and fresh towels and bed made. Breakfast was good everything you could need. Very central location close to many attractions

    Stayed in February 2024

  • Reviewed: 26 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Busy street and traffic noise.

    Great location. Walking distance to main sightseeing attractions and restaurants. However very noisey as hotel is on the main road. Staff were efficient and friendly. Really enjoyed my room, really warm and cosy.

    Stayed in December 2023

  • Reviewed: 26 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night

    Good location, nice staff

    Stayed in January 2024

  • Reviewed: 17 January 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location wasn’t that safe at night .

    Thank you for your welcome and your smile, great stay , comfy bed , a breaky and awsome people <3

    Stayed in January 2024

  • Reviewed: 12 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    the bed was super soft, so we had problems to sleep. the hotel is directly located at a big intersection, so be prepared for noise during the night - might be fine with the rooms facing backwards, the breakfast room is very small

    location is good for going around in Casablanca by foot

    Stayed in January 2024

  • Reviewed: 16 December 2023

    7.0
    A very good place for short stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little bit of noise

    Good place

    Stayed in December 2023

Showing 1 – 25

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