The only change I would make is to upgrade mattresses as they were extremely firm and uncomfortable.

Great Location, amazing Decor, exceptional view and live music, exceptional hotel staff and service

Stayed in September 2022

Best hotel in Monaco 10

Stayed in September 2022

Beachclub was 15 mins away in shuttle and was very average. No music or atmosphere and food service slow. Overall very expensive for what you get.

Service was amazing from the moment we walked in. The quickest room service we have ever experienced. Beautiful, regal old hotel with amazing views, large rooms and great facilities.

Stayed in September 2022

service at breakfast is not great, or it was just too busy - Pavyllon restaurant gave us a terrible table despite booking months in advance. The food was also average in comparison with other restaurants in town - the hotel feels a bit dated, but that’s also part of the experience I reckon

best concierge & front desk services ever, very helpful - nice rooms - delicious pasta & lobster at Limun restaurant - unbeatable location

Stayed in July 2022

Breakfast is not well managed: food lovely, but upon seating, there were no menus at the table and there was no plastic stand with the QR code to see it, so for two days I had no idea that you could order a la carte and not pay 45 Euros for the huge buffet. No waiter explained the various breakfast options to me so I stupidly assumed the buffet was my only choice. On our last morning finally a waiter explained about the QR code menu but I didn't have my phone to read it so I ordered a croissant from her. It didn't come for 20 minutes and finally I had to go without eating. I was charged on my bill 45 Euros on the buffet anyway, but they did take it off when we checked out. I also wonder about a five star hotel relying on a QR code for a menu. I assume that is a holdover from Covid but many people aren't in the habit of bringing their telephone to breakfast--I also think that is tacky, something you would expect in a diner but not in one of the most elegant hotels in the world.

The Housekeeping staff went over and beyond for me when, upon my return to the US, I discovered I had left a necklace in the bathroom. The piece means a lot to me, but it is not particularly valuable. I called overseas and was connected to the nicest person ever who had found it and facilitated its mailing to me. The concierge also helped. I am so grateful to them and they could not have been more wonderful. While we had a rocky check in experience and were double charged for wine a couple of times, the manager made it right and she was extremely accommodating and helpful. I am grateful to her, too.

Stayed in August 2022

small , old designed room in 2 nd floor

restaurant , hall , nice tarrace, good kitchen. nice location

Stayed in August 2022

This review has been hidden because it doesn't meet our guidelines.

Our shower did not get hot, which is, considering the price and standing of the place a bit of a letdown. Even worse, we complained and someone said they would fix it while we were at dinner but hey never did.

It is a classic Monaco place, valet parking, walking distance to Casino, Marina, etc. The on-site Michelin restaurant was awesome. Our room had a great view over the the Marina and the F1 track they were setting up.

Stayed in May 2022

The breakfast was absolutely phenomenal. The room and the building itself are obviously gorgeous and the room had an amazing ocean view overlooking the most beautiful parts of Monaco.

Stayed in July 2022

being told by the concierge that a taxi cannot be pre ordered. Coming down for the taxi and being then told we are 4th in line and having missed our lunch reservation because 4th in line meant a wait of 30 minutes followed by a shrug from the portiers and an offer by the concierge to eat in the hotel Limited variety of fruits, fish, cold cuts and breads at the breakfast buffet Setting of the breakfast Almost all tables on the terrace where the breakfast took place were wobbly and tilting from left to right. This was fixed by staff but it was the case for almost all tables

Location Cleanliness Helpfulness and friendliness of most employees

Stayed in July 2022

no outdoor swimming pool. you have to take a shuttle to the beach club

beautiful hotel, right in the middle of all action in Monaco. Big rooms, great restaurants and perfect breakfast!

Stayed in June 2022

nothing whatsoever to dislike

everything was outstanding

Stayed in June 2022

Really Nothing

A hotel located in a heritage building since 126 years, designed by the same designer of Eiffel's tower. The service and kindness of the staff were outstanding. Hotels' facilities were fancy and up to the expectation. The "Lumin restaurant" at the lubby has a variety of choices and beautifull day light. the "crystal bar" as well was worth the experience with a quite atmosphere at mid-night.

Stayed in June 2022

first class all round

Stayed in June 2022

the staff at the cafe on the ground floor was understaffed

The view and building was amazing! location and views to die for

Stayed in June 2022

Towels were a bit rough, and it was noisy in the halls and doors slamming

Perfect location, beautiful clean hotel

Stayed in June 2022

Excellent hotel and lovely staff. We arrived backpacking around for our birthdays and the hotel treated us warmly even though we weren’t typical guests.

Stayed in April 2022

The room on the 7th floor was too small for a hotel of that standard..There was only room for one armchair and one desk chair. We had breakfast in the room and in addition to uncomfortable seating for one of us there was only barely enough room for the breakfast table. The shower was also smaller than most and the water pressure not great. The room was described as 'superior' on the booking.com website but when I mentioned this to the person handling my departure he advised the room was the smallest but for an extra €50 a night I could have secured a bigger room. I would definitely have done that had I known.

The staff are exceptional, the food outstanding and the atmosphere first class. Everything about the hotel is exemplary.

Stayed in June 2022

nil

everything

Stayed in May 2022

nothing

location,staff

Stayed in April 2022

room is small

stylish

Stayed in April 2022

Furniture in the room looking a bit tired and old. No see facing restaurant and bar

The exterior good

Stayed in May 2022

The hotel was exceptional, customer service second to none. One of the best hotels we have stayed in!

Stayed in May 2022

a lovely hotel and nice staff

Stayed in May 2022

n/a

everything from the moment you walk in to the checkout very clean. it was our anniversary and staff upgraded us also they bring us a cake. the spa is great. nicely located thanks

Stayed in March 2022