Lighting could be better

Good location and friendly staff

Stayed in November 2023

Location is very practical. The accomodation is nice, clean and well orgnaized. The staff was always available and nice

Stayed in February 2023

The place was great for the price you pay, really warm and cozy room and breakfast had a variety of food. Also the staff was very friendly and helpful. A young boy who worked at the restaurant was very kind and helped us a lot, even for finding skiis for rent in the city. :)

Stayed in February 2023

I would expect better level of English from such a hotel. Interesting interior design …

Stayed in November 2022

the beds are not very comfortable, the furniture needs to be renewed

the breakfast is phenomenal, the food is homemade and fresh, varied, all praises. bathroom new, renovated, clean

Stayed in August 2022

The shower was cold and the room at night was very warm. There was a lot of noise coming from other rooms or the hallway, not the best isolation probably

We were welcomed by a lovely lady when we went downstairs for dinner. The bed is really comfy and the rooms are spacious however, at night the room is really warm and in the morning the shower was cold.

Stayed in September 2022

rooms seemed difficult for staff to keep clean.

well located, rooms seemed recently renovated.

Stayed in August 2022

The way of serving the breakfast, especially the eggs, is really weird. Someone with common sense would improve it a lot.

Very kind staff and good al'a carte dinners.

Stayed in August 2022

nothing

friendly stuff

Stayed in August 2022

Floor heating is excellent during the day,in the night it is a bit too much but I guess guests can open a window. Location is ok too. Clean. Pet friendly. Breakfast good.

Stayed in January 2022

Some of the staff had some difficulty with speaking in English, but that was not a very big dealbreaker since they were also speaking Serbian, a little German, and I think there was one more language that they have offered us as an alternative; in our case, we have exercised our German, and when none of the languages we felt comfortable with failed to do the job, we have gone with using Google Translate on our phones to translate into Serbian, and all was fine - although it might seem like a small hick-up, we loved that we had the opportunity to interact with the staff in other languages rather than English.

The hotel has a restaurant where we had our breakfast and also took dinner in the first day of our stay, which was wonderful. We were also delighted to be surprised by a very varied self-serving breakfast containing lots of options from fried eggs, to croissants and some traditional mini-donuts (in my case, the sausages - wursts - were the stars of the breakfast). The only downside, but naturally understandable, was that only the first day was the breakfast served as self-serving due to the low number of clients that were hosted during our stay. The hosts and staff were extremely friendly and helpful with all our requests and questions. The rooms were very comfortable and we also had a balcony where you could have a cigarette if you were a smoker, or where you could leave your towel or equipment for drying or airing if it is your case. The private parking is right next to the hotel, and it is equipped with CCTV so that you can rest assured your vehicle is safe (very important for us since we were travelling by motorbikes). There are multiple touristic attractions nearby (Durmitor Nat. Park, various hiking routes, etc.) and also the hotel is located pretty close to the restaurant areas of Zabljak and also supermarkets & gas stations (yet again important because of our bikes).

Stayed in September 2021

Super bufet dinner for 10E and possibility to try different food. Close to mountain road.

Stayed in August 2021

Bath was lacking screen between shower and toilet, it was flooded with water. Towels were old with spots of blood or smith.like that. There were no towels for the floor.

Staff gave me huge late evening sandwich after kitchen was closed.

Stayed in August 2021

Drain was a little slow

Location, staf, room

Stayed in April 2024

It's TOO HOT! The radiator regulator is not working! The heating is working all the time on max during the whole night. It's impossible to sleep on the bigger bed near the radiator. The air is super dry and you need to sleep with an open door somehow. The quality of the mattress is very poor. In the bathroom drawer left in my hand when I wanted to open it - it was broken. It's clean in general but I found some hair on the wall in the bathroom - just on the center of the wall. Rug near the bed was wet I don't know why. Noice from the street is so loud - barking dogs, cars (because you just can't sleep with a closed door). When we left the hotel nobody was there in middle of the day.

Breakfast was okay more or less.

Stayed in March 2024

Nothing was good the owner didn’t give the property we booked. Frustrated us throughout the trip no heating we froze in cold. For breakfast he asked 20 pounds which was not worth it. In the amount spent I could have rather stayed in a 3 star hotel

Nothing

Stayed in October 2023

The hotel does not have an elevator so if you have 2 luggages 25+ kg it can be a bit tricky..

The food is to die for :D

Stayed in September 2023

Not clean at all, bathroom was not cleaned, no toiletries, dirty floor. No buffet breakfast (at least 15 people was in the hotel). Old matresses, very soft bed. Would not recommend.

Design of house and rooms, breakfast was ok ( but not buffet as described). Plenty of parking.

Stayed in September 2023

Crumbling building with weird interiors, old almost broken furniture, old scratchy sheets, no A/C or any way to make the room cooler other than opening a window to a noisy local road, same only window featured views on heavy littered roof of the ground floor. Parts of the door lock were missing. No one greeted us at our checkin, I had to figure out myself how to pay for my stay. 20 min walk to the city centre. Breakfast was basic. I understand that the hotel might be understaffed due to summer season but I'd recommend to choose this place only as a last resort.

Stayed in August 2023

When we arrived nobody was at the reception. We have been waiting for 15min but nothing happened. Some girl from restaurant then gave us the room key.

Good location, parking space

Stayed in July 2023

Everything was fine! Thanks for the hospitality

Stayed in February 2023

every time i go to zabljak i go to Enigma

Stayed in October 2022

First, Nobody was at the reception when we arrived, we had to call to have someone (not friendly) Then, the hot water want working in the entire hotel and nobody told us I discovered it when trying to take a shower. The hotel was in difficulty to let us know when it would be solved. They didn’t suggest alternatives. The bathroom wasn’t clean, I was surprised for a 3 star hotel. Finally, they made a mistake with the calculation of the final price… I will not recommend this hotel!

Stayed in September 2022

Location is far from center Hotel was empty in October, we were the only guests, so it was boring and we decided to leave and check out at same day we arrived

I liked the hotel design, almost all made from wood Staff is friendly, room is wide and clean Parking is available Not expensive

Stayed in October 2021