Prime Minister Amar Street 15, Sukhbaatar, 212513 Ulaanbaatar, Mongolia
#9 of 51 hotels in Ulaanbaatar
Guests' ChoiceBased on 219 hotel reviews
8.3Cleanliness
8.6
Comfort
8.8
Location
9.5
Facilities
8.2
Staff
8.7
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 9 May 2024
Catherine
AustraliaOnly criticism was that the heating was too high and we couldn't turn it down.
Fantastic location - walked to major sights. Room was comfortable and clean. Breakfast had good variety.
Stayed in February 2024
Reviewed: 30 April 2024
Hatsumi
JapanOne of three Elevators is out of service while my stay. The other one is also not working well for two days. It was difficult to find the electrical outlets in the room.
Location is perfect and sight from my room is very beautiful. I liked having hot water right away. Front service is also good, thaks Zaya.
Stayed in April 2024
Reviewed: 19 April 2024
Kuntirat
ThailandThe front desk is so slow in dealing with problems. I had been waiting towel & slipper for an hour because they did not prepared it properly. I came with my family, 4 pax overall, but there were only 3 sets of amenity prepared.
Very close to the city centre. Quite. Staff can speak english fluently.
Stayed in April 2024
Reviewed: 18 April 2024
Nikolaus
Switzerland...all good. Not really new, but a good hotel for a fair price
Stayed in April 2024
Reviewed: 16 April 2024
Ruan
South AfricaToilet paper was not replaced after 4 days in the room.
The location is great and very central to everything. The room was very comfortable and nicely finished. WiFi was a bonus
Stayed in April 2024
Reviewed: 15 April 2024
Simon
AustraliaLocation
Stayed in April 2024
Reviewed: 8 April 2024
Michail
United KingdomOne lift was out of order and the remaining lifts were extremely slow. It takes time and you need patience to get from the hotel lobby to your room. That can affect the overall stay.
Room was very spacious, location in the heart of the city centre and the view from my room one of the best that someone can have in Ulaanbaatar. Breakfast which was included also exceeded my expectations.
Stayed in April 2024
Reviewed: 29 March 2024
Erjen
RussiaExpensive: The hotel's rates are higher compared to other comparable properties in the area. Aesthetic Stagnation: Despite its clean appearance, the hotel's decor and facilities show signs of age. The charm of yesteryears now hints at a need for modernization to meet contemporary 5-star standards. Mediocre Breakfast Quality: Despite the great variety of breakfast dishes, the quality and taste of the food is mediocre.
Prime Location: Situated in the heart of the city, just off the main Sukhbaatar square, the hotel offers easy access to popular attractions, dining options, and shopping centers. Staff: A highlight of the hotel, the staff shines with their warm, accommodating nature and readiness to assist, making guests feel valued and well-cared for. Cleanliness.
Stayed in March 2024
Reviewed: 9 January 2024
Carla
ChinaThe water is not clear.
The location of Tuushin Hotel is very good.
Stayed in November 2023
Reviewed: 25 November 2023
Young
FranceGood location. Good breakfast. Kind staff.
Stayed in November 2023
Reviewed: 15 November 2023
Roger
ThailandGood though it was better in earlier years.
Stayed in November 2023
Reviewed: 3 November 2023
Daniel
BelgiumAging facilities, very slow elevators, dirty carpets, mediocre food. Overall not great value for your money.
Excellent location and square views.
Stayed in October 2023
Reviewed: 20 October 2023
Nikolaus
Switzerlandnothing to complain
The hotel is very centrally located and really okay. The selection at the breakfast is good and rich. The rooms are large and clean, equipped with everything you need.
Stayed in October 2023
Reviewed: 17 October 2023
Mikko
FinlandConsierge service. First morning consierege helped us to get "taxi" from the hotel to Expocenter, which costs 150.000 MNT. Return trip and next days trips price were only 30-35.000 MNT.
Stayed in October 2023
Reviewed: 11 October 2023
Mehmet
TurkeyElevators are not sufficient and old. You can sometimes wait elevators around 10 min.
Location of hotel is very good.
Stayed in October 2023
Reviewed: 5 October 2023
Emma
United KingdomCarpets in the room were filthy. Really disgusting and stinky. Likewise, the carpets in the breakfast room were incredibly dirty and festering with dirt, crumbs and even in staples and nails!! The breakfast was poor and most items weren't labeled or showed allergens. Bread was stale and fruit was never replenished, so on 2 days I couldn't have any fruit. Restaurant and room service menu had items marked as "vegan" which contained cream and cheese. This menu should be revised to say "vegetarian" as the items they are selling as vegan are certainly not. Communication was slow prior to arriving and the quote for an airport pick up was more than double what any other taxi or driver service in Ulaanbaatar was offering. The rooms are a bit shabby and could do with a revamp and definitely a replacement of those carpets.
Loved the location, very central and convenient. Excellent view from the room. Comfortable bed and clean bathroom. Spacious room.
Stayed in October 2023
Reviewed: 21 September 2023
John
AustraliaAir con doesn't work well? Isn't on?
Location. Very good for Mongolia
Stayed in September 2023
Reviewed: 7 September 2023
Tamir
MongoliaBreakfast should be improved
Location great
Stayed in August 2023
Reviewed: 25 August 2023
Traveller1021
JapanWe had to carry our luggage up to our rooms ourselves. This I did not expect from a 5 star hotel. Staff who were not at the reception spoke little English, unfortunately but were very nice.
The one staff whose name I do not know was amazing. We had an issue with our room and he fixed it immediately. Thanks to him our stay was incredible.
Stayed in August 2023
Reviewed: 19 August 2023
Paul
South KoreaThe running water in the bathroom was dirty (brown when we filled the tub). That’s the city water so not the hotel’s fault.
Really nice hotel in a pretty poor city. The breakfast buffet was very good.
Stayed in July 2023
Reviewed: 16 August 2023
Susan
United KingdomInternet is very poor and breakfast could be better.
Pretty much what you would expect in terms of room and quality.
Stayed in August 2023
Reviewed: 16 August 2023
Naheed
United KingdomVarious items at breakfast (including cutlery and crockery) ran out periodically because it could get very crowded with large groups. The staff could have been more proactive in this regard.
The rooms were a good size and of an expected standard. Breakfast was a decent buffet with Western and Asian options. The location is great, just off Sukhbaatar Square. Many options for shopping, dining and culture close by. There is a very convenient ATM just off the lobby.
Stayed in August 2023
Reviewed: 14 August 2023
Giuliano
ItalyThe position is the true asset of this hotel Breakfast also good
Stayed in August 2023
Reviewed: 12 August 2023
Robert
Hong KongThis isn’t really a 5 star hotel. There is no ( visible ) concierge or help with bags. You need to carry everything yourself from the door which isn’t really a 5 star experience. The elevators are really slow and there are only two so getting in and out of the room can add a lot of time to the day. It is a way to bond with other people in the hotel though. Check in and check out is slow. For some reason the staff only have two computers behind the desk so even if 6 people are there they can only help 2 at a time. Staff is good but setup is not.
The property is clean and in the centre of UB. Places like Shangri-La are a little easier from the airport given traffic. Clean rooms and well appointed.
Stayed in August 2023
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