9/3, University Street, Sukhbaatar, 212513 Ulaanbaatar, Mongolia
#18 of 51 hotels in Ulaanbaatar
Guests' ChoiceBased on 34 hotel reviews
8.0Cleanliness
8.4
Comfort
8.2
Location
8.4
Facilities
8.0
Staff
8.7
Value for money
8.4
Free WiFi
6.2
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Showing 1 – 25
Reviewed: 15 March 2024
Oleksii
UkraineSuper caring staff
Stayed in March 2024
Reviewed: 5 October 2023
Erin
United StatesIt’s a little old and funky but clean enough and comfortable.
Good location, comfortable. Great water pressure in the shower.
Stayed in October 2023
Reviewed: 10 September 2023
Rafal
PolandGood location and starting point for exploring Ulaanbaatar. Clean, well-equipped room and bathroom. Good breakfasts. I recommend.
Stayed in September 2023
Reviewed: 11 August 2023
Davide
AustraliaNo aircon in the room. Some people at the reception don’t speak good English and didn’t provide much information on things I needed in Ulan Bator. Good other travelers knew where to exchange money or other little things
Good and big room
Stayed in August 2023
Reviewed: 10 August 2022
Svetlana
RussiaHot water wasn't working properly at first but after 10 mins everything was fine
My room was perfectly clean and quite big. I loved breakfast, it was so delicious! Also I loved the location - you can easily go to the city center and don't need a taxi. Staff was super friendly and helped me a lot
Stayed in July 2022
Reviewed: 6 October 2023
Tina
SingaporeNothing.
The staff are very friendly and super helpful! They are attentive and thoughtful too, particularly front line staff Amarbold who went out of his way to assist us on many occasions during our 5 nights stay. We have such good memories of Guide Hotel including the nice breakfast buffet spread.
Stayed in September 2023
Reviewed: 10 September 2023
Shashi
IndiaBeing a 2 star property they don't even replace towels and toiletries not even once after asking for a week long stay ... then they don't understand English... There were kettle in room photo but when asked they didn't understood
Breakfast
Stayed in September 2023
Reviewed: 3 September 2023
Annie
AustraliaNo elevator but staff are helpful
Great location and quiet
Stayed in August 2023
Reviewed: 5 August 2023
Melanie
GermanyNo power outlets next to the bed No light switch next to the bed Wallpaper coming down the wall in some spots Holes in the carpet Water tab didn’t work properly Room interior looks like from the 70ies Very loud in the hotel
Breakfast was ok and the bed was comfortable
Stayed in August 2023
Reviewed: 31 July 2023
Marcus
GermanyThe hotel is completely run down, hole in the door, ripped walls, messed up sheets, see pictures. Bad smell No hot water during three days No Air Conditioning Noise from construction in front of building
Not much to be honest, the personnel was nice at the beginning but in the end more and more indifferent and unfriendly. Breakfast very basic but still ok
Stayed in July 2023
Reviewed: 21 July 2023
Kathryn
United Arab EmiratesIt’s old and a bit crumbling. No attempt to repair peeling paint in the rooms or fallen bricks on the outside. It’s very basic. Walls are very thin you can hear everything outside your room and in adjoining rooms.
The location is convenient. 10 to 15 minute walk to the main square and supermarkets and ATMs very close by. The State department store is an easy 25 minute walk. Some of the staff can speak English and do their best to be helpful. The rooms and bedding are clean.
Stayed in June 2023
Reviewed: 2 July 2023
Cleophas
Germanythe location of the Hotel is not far from the city center but the area did look very bad ! The Hotel is in a Backyard and very hard to find, my room was very simple ,old and not very inviting also the shower was not working good
First of all the Beakfast was very good and a lot. the suff was trying to do there best and was very friendly an helpful from this side all was very good !!
Stayed in June 2023
Reviewed: 21 June 2023
Hwang
South KoreaNo elevator
Very kind Great breakfast
Stayed in June 2023
Reviewed: 6 March 2023
Tomasnemcek
SlovakiaThe toiletseat had some urine stains on the downward side on it, the chair and the tv remote was missing at the beginning got towels with yellow stains on it, then the hotel changed it for better one.
The rooms and bathroom were very spavious and we had lot of storage room. The hotel had a pool table
Stayed in March 2023
Reviewed: 26 September 2022
Carlos
South KoreaThe WIFI signal was weak on my room (first floor). Besides that, everything was great!
Hotel's location was centric, but a bit tricky to reach since I had to walk through small streets. The room was very spacious and the bed comfortable! The staff lady was very kind and helpful, and the breakfast was delicious! I wish I could have stayed longer!
Stayed in September 2022
Reviewed: 20 August 2022
Qiongyu
United StatesBed is a bit too firm.
Very clean, great location, breakfast is tasty.
Stayed in August 2022
Reviewed: 20 July 2022
Stephan
AustriaI've stayed here for the 3rd time now. It's a great and friendly family-run place perfectly located right in the center of UB. Super breakfast with freshly baked baguettes every morning. Excellent value for money.
Stayed in July 2022
Reviewed: 18 April 2024
주희
South KoreaThere are no comments available for this review
Stayed in March 2024
Reviewed: 5 December 2023
Evgeny
RussiaThere are no comments available for this review
Stayed in September 2023
Reviewed: 29 September 2023
Nathavong
LaosThere are no comments available for this review
Stayed in September 2023
Reviewed: 8 September 2023
Tina
SingaporeThere are no comments available for this review
Stayed in September 2023
Reviewed: 28 August 2023
Liivo
EstoniaThere are no comments available for this review
Stayed in June 2023
Reviewed: 21 July 2023
Carolyn
AustraliaThere are no comments available for this review
Stayed in June 2023
Reviewed: 2 July 2023
Kathryn
United KingdomThere are no comments available for this review
Stayed in June 2023
Showing 1 – 25
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