the breakfasts were not very varied, very few vegetables

the room was large and very comfortable, the service was helpful and kind, the jaccuzi terrace is a great amenity

Stayed in September 2022

Breakfast is really bad, even the pastries were not fresh. And the hotel forgot to send the shuttle to airport which we orderred, we were waiting for almost an hour and the taxi came only after we called to hotel. It was at midnight so it wasn't nice.

Great location! Clean and spacy room. Comfortable stay! Breakfast at 9 floor, nice to meet morning there. We also had two welcome drinks and thats was nice.

Stayed in September 2022

We asked for towels we could use to go to the beach and they didn't give us. At first, the pictures were spelling, although you have to make sure you're booking what you're seeing. There are 2 hotel parts (on the same street) but one has no wellness, only a jacuzzi. Not a problem for us, might be for someone else. The pool is not in the hotel, it is at the opposite side of the street-within 1 minute but still you have to go down there. But these are minor issues, they didn't bother us at all. 10/10 would recommend, check the hotel's website for detailed information.

Good breakfast, although everyday the same. It was perfect for our 4 day stay, not sure if It would be great for more than 1 week to eat the same. The room was great, very comfortable bed and clean surroundings. Even got coffee and water in the room. The neighbourhood was excellent, very busy, in the heart of everything, the windows shut out all noises so we had a good night sleep. Would totally recommend!

Stayed in September 2022

Didnt like the fact that you had to walk to another building for breakfast.On the website had a address where we stayed but the reception was at a different address so taxi couldnt find it.Needs to be a lot clearer.Tv wouldnt work and tge lift was spasmotic

Loved the location.Breakfast was good.

Stayed in September 2022

Terrible breakfast. Very poor, no taste !

The location, Aqualuna.

Stayed in September 2022

we had a room on the ground floor which was very noisy and to use the facilities we had to go out in the street to get to the main hotel, we also did not even have a balcony.

the room was well kept and very clean

Stayed in September 2022

We thougth that jaccuzi zone will be available more thant till 8 pm. In roomwe miss balcony, because without it is hard to dry equipment afrer beach or pool.

Good place, near the bus stops and good pool, very kind staff

Stayed in August 2022

breakfast was rubbish, busy, hardly anything left, only opted to go once. located on ground floor every time someone entered or left building could hear the door slam which was really annoying and sometimes woke us up

great location, nice decor, clean

Stayed in July 2022

I was supposed to get a room with balcony but I did not.

The staff was nice and helpful, the rooms had everything we needed, breakfast was good.

Stayed in July 2022

The indoor pool is barely bigger than a king-size bed so don't be trying to do laps. The jacuzzi is left to its own devices so was overfilled and a little grimy. The breakfast was okay but nothing special. The fridge in the room wasn't very cold.

Good location near to ferry to Valletta and a number of shops and restaurants. Good access to outdoor pool albeit early closing 6pm. Staff nice and helpful.

Stayed in July 2022

elavator was very slow

nice location fine breakfast great pool

Stayed in July 2022

The breakfast could be improved.

Amazing location, we really appreciated the access to the pool and jacuzzi given the heat. We had a little inconvenience during our stay but the staff dealt with it very efficiently. I would recommend this structure.

Stayed in July 2022

The breakfast was very bad

Stayed in May 2022

Overall the staff at the hotel were excellent, but there was one woman at reception that was unhelpful when we felt sick

Great location and clean, nice to have access to the pool

Stayed in June 2022

Pillows are to uncomfortable so it is quite hard to sleep

It is in a great place, close to ferry, Aqualuna...just few.minutes from there. Nice hotel with a jacuzzi. We were very pleased with jacuzzi. Breakfast is quite.ok.

Stayed in June 2022

The elevator doesn't always work, they really should put some umbrellas at the jacuzzi because you can't sit there at 40 degrees without one. Breakfast is ok (especially pineapple), but they really should alternate the food .. you can't eat the same food every day. The balcony door does not close.

The staff is friendly and helpful, the room is beautiful and very clean. It's a good thing they have an iron and safe in the room. They also put a bottle of water and coffee in the room every day. Close to the ferry, bus stations and restaurants.

Stayed in June 2022

the building (urban rooms) was small which we didn’t expect

the rooms were clean and big

Stayed in June 2022

Everything. We had a family room at the Urban by Neu. It was a very nice room with a huge bathroom. Everything was new and well maintained. The bed was comfortable. There was a oriental market right next door that had everything you could possibly need (literally). We could use all the facilities from the 115 strand hotel next door, including the jaccuzi and shared pool area Aqualuna. The breakfast was nice with a stunning view over Valleta and the Maltese harbour. We had a great service from the very friendly staff including Sonia (the milk expert), Sophy (great tips) and Sandra (the coffee expert). The hotel is so close to everything, including the Sliema ferry that takes you to Valleta, different restaurants, all the boat trips and tourist information, different buses that take you anywhere you need in malta and so much more! Definitely a nice place to stay when you are not wanting to spend so much money on your stay, and still having a nice relaxing vacation!

Stayed in June 2022

Only one thing that was not exelant, was the elevator. It made cracling sounds like it would fall apart if you'll just breath laudly. Every time using it, my anxiety went up. Other then that everything was great.

Staff were very helpfull. Room was super clean.

Stayed in May 2022

The photos are a little misleading, the hot tub is shared with the building and doesn't heat up that well but is still lovely and recommended. The views advertised are not from Urban Rooms but from the partner hotel 115 the Strand. Otherwise the rooms are nice as is the bathroom. Cleaner comes in every day and does a great job which makes it feel great. Building was still incomplete though with building works going on downstairs and we were able to hear the builders from about 9am onwards and the lift is crap. Happy enough though and if you aren't too picky then can do a lot worse than this. Location is perfect for Malta.

The photos are a little misleading, the hot tub is shared with the building and doesn't heat up that well but is still lovely and recommended. The views advertised are not from Urban Rooms but from the partner hotel 115 the Strand. Otherwise the rooms are nice as is the bathroom. Cleaner comes in every day and does a great job which makes it feel great. Building was still incomplete though with building works going on downstairs and we were able to hear the builders from about 9am onwards and the lift is crap. Happy enough though and if you aren't too picky then can do a lot worse than this. Location is perfect for Malta.

Stayed in May 2022

Just make it clear the reception is at 115 The Strand otherwise no issues

Good Breakfast, perfect location in Sliema walking distance to many restaurants and facilities. The staff are super helpful. The rooms were always cleaned to a high standard. They have a WhatsApp service who respond reasonably and are very helpful. You can book tours for good prices at the reception area also.

Stayed in May 2022

It wasn’t clear that the rooms were away from the hotel complex - and it was very confusing upon arrival (arriving at the urban rooms and not knowing that check in was at a hotel down the road). Also unclear that the pool featured in the photos is a communal pool shared by a number of hotels and apartments and is also a short walk away. Breakfast was also sub-par and located away from the rooms.

Basic, clean rooms near Sliema.

Stayed in May 2022

Pillows need improvement and the breakfast was of OK quality (but this reflects standards in Malta)

Hotel was great value for money and well located. Rooms are a good size, come with safe, hairdryer, tea and coffee machines and free bottles of water each day. Pillows were very firm and would be the only thing needing improvement. Malta is a super noisy place (bin menfor 30mins at 4/5am), so bring earplugs.

Stayed in May 2022

Breakfast food quality could be better

Big new and clean rooms Great location Different facilities like pool, whirpool, etc

Stayed in May 2022

When staying for a few days, would be awesome to get some food variety, for example pancakes. Also, tosted bread for breakfast was burned every morning, would advise to change a toster. We really liked the idea that if you hang towels, it means they won't be changed every day. But even we hung them properly, they were still changed everyday. We could save more water.

Room was spacious, clean with huge and comfortable bed. Huge respect for providing not only standart stuff (shower gel, shampoo and soap) but also bottled water, coffee, ironing facilities and hairdryer. Food was good, liked the coffee.

Stayed in May 2022