Portomaso, STJ 4012 St Julian's, Malta
#16 of 53 hotels in St Julian's
Guests' ChoiceBased on 1150 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.2
Value for money
8.2
Free WiFi
8.1
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End of dialog contentReviewed: 20 May 2024
Dimitris
GreeceBad wifi although 20euro cost
Everything was good
Stayed in May 2024
Reviewed: 16 May 2024
Nigel
United KingdomI am very disappointed that I was overcharged. On challenge the desk staff, I got nowhere. We also paid for a marina, we were put in a garden view. It was very nice but not what we paid for.
We always stay at the Hilton.
Stayed in May 2024
Reviewed: 13 May 2024
Kevin
United KingdomHaving to leave was the only thing we didn't like! The table tennis room was a little tired but that was it!
We loved everything about this hotel. The welcome glass of fizz set the tone. The staff couldn't do enough for the family during our stay. The pools were amazing, obviously helped by the glorious sunny weather during our stay. Who thought it would be warm enough to swim outside in early April! The room was great, with a view to match. The breakfast was as good as we've had in any hotel around the World. This truly was a great family stay.
Stayed in April 2024
Reviewed: 12 May 2024
Olena
United Arab EmiratesClean and cozy rooms. Attentive stuff.
Great location!
Stayed in May 2024
Reviewed: 11 May 2024
Nithya
United KingdomThe Spa booked us for a slot which we could not attend and when we tried cancelling, they were attempting to put cancellation charges which was not discussed before hand. I felt that was not professional. Otherwise hotel staff were very friendly.
location and the facilities were really good. Food was above average and breakfast was average. Special mention for the blue elephant thai restaurant. worth visiting. great authentic Thai food.
Stayed in April 2024
Reviewed: 11 May 2024
Vladimir
SlovakiaWeather could be more calm in April.
Jacuzzi on terrace, outstanding views from hotel.
Stayed in April 2024
Reviewed: 8 May 2024
Rayna
BulgariaThe room didn't meet my expectation for a 5 star hotel.
I like the restaurant, lobby bar and the nice view from the hotel.
Stayed in May 2024
Reviewed: 8 May 2024
Laura
LithuaniaNothing
Love it
Stayed in May 2024
Reviewed: 6 May 2024
Liana
United KingdomThe receptionist who checked us in was a bit rude but the manager sorted it out for us because the location of the first room was hard to find, far from the lounge and confusing.
1) The Fitness Center was excellent, especially Karol was really nice and friendly, he went above and beyond - even letting me stay a little bit after 10 pm (closing hours) in order let me complete my daily steps. Every time we went to ask something they were super helpful. 2) The reception manager was willing to let us change our room because we did not like the location. 3) We liked the outdoor pool, the view of the sea, the executive lounge and the selection of breakfast and dinner.
Stayed in April 2024
Reviewed: 5 May 2024
Margaret
United KingdomNothing. We loved our holiday.
Executive package was first class. Lovely lounge with sea views. Peaceful and calm. Staff very hardworking and extremely helpful . Breakfast lovely and daily high tea exceptional. Room cleaned to a very high standard. Ate in all hotel restaurants and they were all first class.
Stayed in May 2024
Reviewed: 14 April 2024
Sammi
United KingdomWe stayed in March and had wonderful weather but our room was very warm in the evenings. The AC options were set to a heat mode that we couldn’t change. We had varying feedback from reception staff - open balcony door (we had two kids so didn’t feel comfortable with this option over night), “we will send someone to look at it” (didn’t notice any change), “it’s technically the winter period so we have heating on”. However it didn’t overshadow the great stay that we had! But would have made our sleeping situation a little more comfortable.
Great location, friendly staff, nice varied breakfast and clean. Fantastic views from our balcony! And on my birthday I had a surprise cake & note which was a thoughtful touch!
Stayed in March 2024
Reviewed: 7 April 2024
Paul
United KingdomDis not eat in hotel
Stayed in April 2024
Reviewed: 6 April 2024
Pisani
MaltaGoing home 😆
Staff were very friendly
Stayed in April 2024
Reviewed: 6 April 2024
Helene
United KingdomNothing!
Fantastic hotel in great location, staff couldn’t do enough, top notch all round,
Stayed in April 2024
Reviewed: 31 March 2024
Amirah
United StatesN/A
The bedroom suite and view. I was greeted with sample desserts in my room and a big bowl of fresh fruit!
Stayed in March 2024
Reviewed: 18 March 2024
Fadel
LibyaHotel facility and staff meet all my requirement and expectations
Size of room , quite ,location and cleaning
Stayed in March 2024
Reviewed: 17 March 2024
Samuel
SwitzerlandThe breakfast cook looked me straight in my eyes and said they do not offer pancakes and then 10 seconds later proceeded to offer pancakes to the next guests. (There was also a sign that said they offer pancakes). Not really sure what that was about...
Best hotel in Malta. Will return for sure. Great staff, great architecture, great room, tasty breakfast, room service food is also very good! Better than all hiltons I stayed at before!
Stayed in March 2024
Reviewed: 13 March 2024
Simone
United KingdomWe found a slipper under the bed. The coffee from the cafe in the reception area was not great and there were no light options for those who did not want to sit down to a buffet breakfast in the main restaurant.
The room was a great size for a family of four. We had a balcony overlooking the gardens which was lovely. The grounds are well landscaped and are pleasant to walk in. It is an easy walk to the Sliema seafront promenade which makes a great walk along the sea all the way to Tigne point and back with lovely coffee shops along the way to break up the walk.
Stayed in February 2024
Reviewed: 3 March 2024
Oliver
MaltaBeing on half board, although food was tasty and fresh, dinner did not match with the menu loaded from the barcode.
The room, the restaurant, cleanliness m, discounted parking price
Stayed in March 2024
Reviewed: 26 February 2024
Jonathan
MaltaFew deckchairs near the indoor pool.
The room was amazing with a wonderful view. The breakfast was to die for.
Stayed in February 2024
Reviewed: 23 February 2024
Laura
United KingdomCould do with spoons in room to stir sugar in my tea but that was all
Clean and beautiful rooms, the views is just stunning.
Stayed in February 2024
Reviewed: 22 February 2024
Nan
ChinaThe hotel has a good environment, facing the sea, and has a variety of breakfasts.
Stayed in February 2024
Reviewed: 20 February 2024
Michael
MaltaWhen put the shower the big on e come on which ours at home I have the big on the ceiling but we have different for it But we manage
The shower had a bit of problem but the cleaner show me
Stayed in February 2024
Reviewed: 17 February 2024
Bryan
United KingdomSome of the amenities were worn out: iron, ironing board and hair dryer.
There were great sports facilities, service was great and delicious breakfast. The room was a generous size.
Stayed in February 2024
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