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Reviews of Palazzo Castagna Boutique Hotel

52 Santa Marija, GXQ 1712 Għaxaq, Malta

#1 of 8 hotels in Għaxaq

Guests' Choice

Review score

Based on 202 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.6

  • Location

    8.6

  • Facilities

    9.5

  • Staff

    9.7

  • Value for money

    9.4

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 28 May 2024

    10
    Amazing customer service, clean and safe location.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Above and beyond customer service, great bed, clean establishment. 10/10 would recommend.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Excellent staff and facilities

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Brilliant stay!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Such a lovely stay! The staff were so welcoming, friendly and helpful! The meal we had in the restaurant was an absolute 10/10! Beautiful, spotless rooms too! Couldn’t have asked for a better stay!

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Nothing short of amazing!
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The hotel exceeded our expectations. All the staff were attentive and happy to help! It was also very beautiful. Will definitely return

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Pool bit small Not enough Deckchairs

    Very good breakfast Great Beds

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Sam is the highlight of my stay. A true dedicated host.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Suggestion : business center.

    Sam, a special mention to him! From my check in (2am) to my check out 3 days later he was ensuring that everything was going smoothly. I stay often in 5 stars hotels and very exclusive places. So I’m very much used to high standards services and hospitality. Sam is truly professional and a fantastic asset to the Palazzo Castagna. I wish him the very best. Sandeep and the hotel manager and owner; whom helped me with some work related issue. So : Details, finish of the rooms and the public places. Details such as : a specific “make up towel”. I found it so well thought! The bedding is simply sleeping on a cloud. I wish to gate keep it. In few words don’t hesitate to book it. If I have to come to Malta I’ll make sure to stay at Palazzo Castagna. Thank you Sam Sandeep, and the hotel manager.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Kindness

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Lovely food, staff so friendly. Rooms beautiful. Lovely bar and garden. Felt very luxurious.

    Stayed in April 2024

  • Reviewed: 14 May 2024

    10
    A truly magical stay!
    • Leisure trip
    • Couple
    • Premium Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    There really isn’t much to say. They’ve thought about most details. A Nespresso machine in the room would have been an extra bonus as we love coffee but the coffee at breakfast was great.

    Wow a truly magical place! For our last night in Malta we booked this hotel as it was close to the airport and as a treat, we opted for the premium suite with spa. We weren’t let down - it was amazing in the hot tub in the evening overlooking the church. The decor inside the hotel is lovely and they have clearly refurbished the place by modernising it but also bearing in mind the history of the building. The food was also amazing. We decided to get room service and it was fabulous. Breakfast was also fabulous in a beautiful room.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    the bell of the church close to the hotel woke me up at 6.20 am

    breakfast is great

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    We had a very enjoyable stay. Not only were the facilities excellent, the staff were very courteous,
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    Although I had requested two beds, when we arrived the bed had not been separated, but the issue was quickly and pleasantly dealt with.

    The breakfast was delicious

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    A gem in Għaxaq
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    A few more vegan options for breakfast and dinner would be nice

    Beautifully designed hotel, friendly and welcoming staff, impeccably clean

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great

    It was a great clean modern Hotel in an old Palazzo with a pool on the roof. Breakfast was a la carte and delicious. The staff was super friendly and accommodating. You can also have dinner and drinks there which also were delicious! Would stay there again and it is highly recommended!

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    The hotel is beautiful and luxurious
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I loved everything

    The property was gorgeous, the staff was friendly, and the room was beyond comfortable. We had an early flight and the staff made sure to make us a snack! Love this place

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Brand spanking new-wonderful facility
    • Leisure trip
    • Couple
    • Premium Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Not much else around the hotel, more a residential area/neighborhood

    Brand new and only 5 min to airport by Uber. Breakfast included and you order off a great menu. Beautiful building with great facilities and restaurant.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights

    And now I'll tell you what we didn't like. First of all, we didn't like the mattress because it was particularly soft where you lay down it made the pit. What we didn't like was the breakfast and not because it wasn't good but because it wasn't varied. Maybe for those who stay a day or two, it's very good and even it is, but if you stay a week it's not very nice to eat fried or poached eggs or omelette every day. Whatever we ordered for breakfast had eggs in the form mentioned above. For this reason, I rate this hotel a 9.

    We just returned from here we stayed a week it was great in this place with a few exceptions. Even though we arrived late there was an open reception. The hotel is just like the pictures, the staff are very friendly, nice and eager to help, and always with a smile on their faces.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    We will definitely stay here again👍👍
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was remarkable. The chef was talented and very personable. He will prepare your meals what ever way you like. The wait staff are excellent and totally accommodating.

    Well furnished and totally up to date. You will want for nothing. Wonderful roof top pool.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    one of the best hotels I've stayed in
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    That's strange for me :))), but this time there are no cons to staying. Even the isolation was good enough, that's a rare thing

    A stylish and newly renovated hotel. Super staff. Tasty breakfast. Good and calm location, easy to get everywhere by taxi

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    We were given a friendly welcome, the room was fabulous and the breakfast couldn’t have been better, both in choice, pre
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all except we had to keep the window close because of the church bells next door.

    This property is exceptional, it is in on3 of the quiet villages of the south of the island. We only stayed one night because of its proximity to the airport.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Perfect choice for an authentic Maltese experience.
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 3 nights
    • Submitted via mobile

    A breakfast could be better.

    Lovely atmosphere, clean room, kind and helpful staff, beautiful palace.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    ONE OF THE BEST LOCATION I’VE BEEN IN EUROPE!
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Maybe the location is not the best, BUT… it’s 7-8 minutes away from Marsaxlokk (the famous port village in the South) and 15 minutes away from La Valletta, St Julian’s and Sliema. And it’s also 7-8 minutes away from the airport. So… it’s really worth it!

    Everything! The palazzo is super beautiful. The staff explained its history when we arrived and we loved the reception. We also loved the size of the room and… the breakfast is EPIC! We are used to eat the breakfast as a buffet and this is á la carte but dishes were tasteful, beautifully presented and the quantity was also really good. You also have some fruit, yogurts and viennoiserie in a table where you’ll be able to take whatever you want.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Great boutique hotel near the airport
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night

    Limited parking

    Close to the airport, beautiful facility in a great location.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    10
    The most elegant and luxury boutique hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    This is the most gorgeous hotel I have stayed in Malta in my opinion in terms of design, restoration, and quality compared to other hotels I stayed including two Marriott hotels in St Julian’s, Ramla Bay Resort, Maria Rosa Suites in Gozo. The staff was incredibly welcoming and accommodating, even waiting for me for a 2am check-in and graciously allowing a late check-out. My top-floor room came with a large balcony facing the courtyard, a super comfortable bed, and high-quality amenities. The breakfast was delicious, served by friendly staff, and I particularly enjoyed a brief property tour offered by the supervisor, Themis. My short stay was absolutely fantastic, and I felt very welcomed. I will definitely return in the future and highly recommend this hotel for anyone that prefers to be away from the crowds while staying close to the airport and the southern coastline.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There isnt

    Exceeded my expectations. Got to give alot of credit to Thermis and the staff. They were all pleasant and lovely. Very polite and the service was amazing. Hotel was very clean and I love the decoration and furnishings. Even the location was great and made it easy to get to places

    Stayed in April 2024

Showing 1 – 25

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