Only a small window in the room that was at ground level.

Staff were so friendly, and helpful. Was within easy walking distance to the sites with lots of cafes and shops nearby. Jennifer was so helpful in organising a day trip for me. The infused water in reception was a nice touch as well as the soap menu. I was also upgraded on checkin.

Stayed in May 2024

Towel hook availability by room sink

Staff was superb and so accomodating !

Stayed in May 2024

Not their fault, but there is a bar close by with loud music which spoils a bit the peace you would otherwise feel at the rooftop.

Great staff (especially the gentleman at the pool), amazing rooftop and great rooms.

Stayed in April 2024

The bath/shower arrangements

Great location, lovely breakfast, really friendly staff

Stayed in April 2024

Any criticism would be unfounded

Location, staff and beautiful food

Stayed in April 2024

No complaints at all, but the quality does come at a price.

The hotel is incredibly well located and we felt right in the thick of things. There are a number of nearby bars with happy hours,, but the rooms never felt noisy and it was great having nightlife on our doorstep. The hotel has a wonderful roof terrace with a small but pleasant swimming pool. There are a couple of food options on site, and the quality was excellent, even if slightly dearer than other nearby options. The staff were very friendly and accommodating and I would gladly book here again.

Stayed in April 2024

Each room I learned is an individual design my first day I had a large room,, but the mirrors were in an odd location. My second stay five days later was only for one night. I was in a small room, no convenient place to put on make up, and the outside noises coming from side seating areas of restaurants on a Monday was quite alarming. I did call down and asked was there anything they could do? not much, but the gentleman on duty did make a call. Attempt. There must’ve been several other complaints from other hotels and this hotel because about half an hour later the musicthe music did stop.

Service was impeccable, staff always had a positive attitude and response

Stayed in April 2024

Minor issue, limited television channels. A small biscuit could enhance the hospitality tray.

Great location

Stayed in April 2024

The breakfast was slightly delayed as it required ordering in advance, but the staff was extremely kind and eager to assist.

Great location for urban exploration, close to charming local restaurants and all the local attractions. Clean hotel with elegance, very helpful staff and we were surprised with a room upgrade, adding an extra touch of luxury to our stay.

Stayed in March 2024

Abit small hotel

The private roof pool

Stayed in February 2024

A little bit noisy being so centrally located - but hotel provided some ear plugs on the second night and so slept perfectly the rest of our holiday !!

Location - super friendly staff

Stayed in December 2023

Photo of 'swimming' pool is deceiving - it's a plunge pool. We didn't get to use it but I'm sure it's nice on a very warm day.

Location in Valetta was great. Breakfast was lovely. Did not have dinner here as there are many good restaurants nearby that we tried. Given an upgraded room but we changed from it as there was little or no storage for clothes and we do unpack - even for a few days! Staff sorted us out without any issue.

Stayed in October 2023

Pillows are not good, and the speaker system in the room unfortunately was only available for android phones (no iOS support)

Private Sauna in the room with small spa chill out area, amazing hotel staff, amazing food and amazing interior design over all

Stayed in December 2023

The rooms facing the street are very noisy

Very central location Excellent staff

Stayed in November 2023

It was absolutely perfect, in the heart of Valletta, the staff was professional and extremely polite, and the food is amazing!

Stayed in November 2023

You can hear the rubbish being collected very early each morning.

Beautiful building in the heart of Valletta. Amazing staff, superb breakfast and meal at Grain St 5*

Stayed in November 2023

The lighting in the room was not great. As the only window faced into the atrium, there was little natural light in the room.

Big room, spacious. Big comfortable bed.

Stayed in November 2023

The property was perfect, no issues.

Everything, the staff was always there to help with anything and everything I needed. The accommodations were excellent in line with the 5 star rating. Will definitely recommend!

Stayed in October 2023

Turn down service wasn’t done. Bathroom was quite dark. Although I got an upgrade to a deluxe room. With the money I paid they could have upgraded me to a better room since the rooms were sold much cheaper on that day.

The best of the hotel is the staff. The breakfast was very good. Had also dinner and it was also very tasty.

Stayed in October 2023

For those who looking to stay in Valetta it’s a good option with walking distance to everywhere in valetta

Stayed in August 2023

perfect on all levels! Very accommodating staff, always happy to help and find solutions. The deco is utterly chic, the restaurants'v food delicious. We will definitely come back!

Stayed in September 2023

The location was excellent at the centre of Valetta

Stayed in October 2023

The initial room given to us had a spiral staircase very precarious with the bathroom downstairs. I was told it was an upgrade but the second room was much better.

Fabulously located, staff helpful particularly one young manager.

Stayed in September 2023

Shower water ran out into room. Needs fixing. Neighboring Bar outside could be difficult for some due to very late music but we were okay due to tiredness

Location in heart of capital, rooftop area is extremely relaxing, room decor is truly 5 star, 5 star lobby area, friendly Staff, amazing housekeeping, presentation of food, surprise extras in room

Stayed in August 2023