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Reviews of SU29 Boutique Hotel

29, St. Ursula Steps, VLT 1230 Valletta, Malta

#17 of 34 hotels in Valletta

Guests' Choice

Review score

Based on 255 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    9.7

  • Value for money

    8.5

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 22 May 2024

    9.0
    Quirky and Comfortable Hotel - Central.
    • Leisure trip
    • Solo traveller
    • Grand Deluxe Double Room
    • Stayed 8 nights

    Not much.

    The room was very spacious, and I liked the quirky decor. The location was terrific, very close to shops and restaurants. Breakfast was good, with plenty of choice, and I was offered tailor-made eggs every day.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Lovely small hotel in great location
    • Leisure trip
    • Solo traveller
    • Single Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location excellent staff fantastic comfortable and clean I left early for the ferry so a lovely take away breakfast was a great and much appreciated touch

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Great location comfortable and friendly
    • Leisure trip
    • Group
    • Grand Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The room we had only had curtain separating bathroom which meant privacy for loo was an issue -

    Amazing location wonderful staff and comforting beds

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Totally enjoyed our stay at SU29. Annamarie was exceptional as was the rest of the staff.
    • Leisure trip
    • People with friends
    • Exclusive Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Very well maintained. Great staff. Comfortable bedding. Great location. Great breakfast

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Having to leave...

    Everything. The staff are really friendly and helpful. Nothing was too much trouble. They even packed sandwiches as i had an early flight. The hotel is spotlessly clean, in the perfect location and very beautiful. The room was amazing. Breakfast is good quality and lots of choice.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    A great stay with exceptional service for everyone
    • Leisure trip
    • Couple
    • Grand Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Location , room size and staff were fabulous

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    The staff are the heart of this lovely hotel.
    • Leisure trip
    • Solo traveller
    • Single Room with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    There was no electric kettle in the room but the girls at reception kindly made tea for me. Lots of steps to get to and from the hotel but that’s Valletta!

    Central, clean, comfortable, excellent breakfast, all the staff were first class.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Charming and comfortable hotel with really lovely staff.
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Lovely boutique hotel in the middle of the old town of Valletta. The staff are absolutely fantastic - extremely helpful, friendly and professional. We stayed in the top floor apartment with the roof terrace, which was very well equipped and comfortable, with great views over the city and harbour in two directions. Short walk to sights, restaurants and bars. If you come with a car, the multi storey car park in Floriana is just a few minutes walk away and costs 12 euros a day.

    Stayed in April 2024

  • Reviewed: 19 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff is absolutely fabulous! Great location.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    There were no blackout curtains and as a result we wake up very early.

    Very kind staff

    Stayed in March 2024

  • Reviewed: 25 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    All the staff were excellent, so helpful. The location was perfect, and the view from the top floor room was stunning. The breakfast was delicious, including home made cakes and pastries.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    10
    The staff made our stay in Malta very enjoyable and were available for any queries or assistance.
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Room
    • Stayed 2 nights

    The staff were excellent and the rooms were beautiful and clean. Loved the bathroom. The breakfast was amazing and thoroughly enjoyed by all of us. We could easily walk to all of our destinations in Valletta. A really good location and easy to find.

    Stayed in December 2023

  • Reviewed: 16 January 2024

    9.0
    Fantastic place to stay in Valletta
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    The shower in our room was a bit difficult. Depending on the time of day, sometimes it went cold or barely any water came out. Sometimes it was absolutely fine.

    A beautiful hotel, in an excellent location! Our room was lovely and very comfortable. There are great bars and restaurants nearby. The breakfast was delicious and had a good amount of choice. Finally, the staff were absolutely fantastic! So helpful and friendly throughout our stay.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Exclusive Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Really helpful and kind staff. Great room service, excellent breakfast. The street at which hotel is located is very quiet. I think it was the best choice out of Valletta.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Grand Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It’s a bit strange that the toilet is not separated from the bedroom (in the grand deluxe double room).

    The staff in this hotel is amazing - everyone is extremely kind, helpful and polite. The location of the hotel is also perfect. It is situated on one of the prettiest streets in Valletta and offers a quick access to all must-see sites in the city and to the bus station.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    10
    5* stay
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Limited options for food and drink. But that's to be expected from such a small hotel!

    A beautiful and modest luxury boutique hotel. Staff went above and beyond what we were expecting. We stayed in a gorgeous suite with everything we needed. Location (right in the heart of Valletta) was perfect and made everything so convenient!

    Stayed in January 2024

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No real window

    The location, the bedroom was very original. Nice breakfast

    Stayed in October 2023

  • Reviewed: 25 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Exclusive Suite
    • Stayed 2 nights
    • Submitted via mobile

    very friendly staff, huge room space, definatly recomend it

    Stayed in December 2023

  • Reviewed: 20 December 2023

    10
    An excellent hotel.
    • Leisure trip
    • Couple
    • Exclusive Suite
    • Stayed 9 nights
    • Submitted via mobile

    There was nothing.

    Everything, mainly the staff. Everybody did his/her best. (Or more.) Fact: in this period of the year there was almost no other guests but us. So they gave us a really high discount, and so my reference is a much cheaper hotel. Even then I give them 5* :-)

    Stayed in December 2023

  • Reviewed: 26 November 2023

    9.0
    Wonderful experience. Would highly recommend.
    • Leisure trip
    • Family with young children
    • Exclusive Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing really

    Amazing room, great location, extremely friendly staff. Very cosy overall.

    Stayed in October 2023

  • Reviewed: 20 November 2023

    10
    Everything was perfect 😍
    • Business trip
    • Family with young children
    • Exclusive Suite
    • Stayed 4 nights
    • Submitted via mobile

    Not enough light in the room.

    Location, excellent stuff !!!

    Stayed in November 2023

  • Reviewed: 31 October 2023

    10
    Enjoy the historical Valletta city center
    • Leisure trip
    • Couple
    • Grand Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Location was great. Close to the bus station. Staff was very helpful and kind.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    9.0
    Central location, nice and friendly staff. Overall, a pleasant stay
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 4 nights
    • Submitted via mobile

    If I had to nitpick, I didn't like that there was no electric kettle in the room. I had to go to reception to get hot water.

    I like the location as it is very near the Valletta city centre and accessible to places of interest. The staff were also very helpful and attentive, particularly Ana. The hotel is also very clean and well maintained. If I go back to Malta, I will definitely book the same hotel.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No lights in middle area of room ceiling very dark needs even mood lighting in this area Safety deposit box did not work 😒 instructions didn't make sense showed office staff who said would get back to us we were staying for 3 nights still wasn't working 😕

    Size of room , pillows ,size of bed , Bathroom, coffee tea and minibar selection, thickness of towels, robes and slippers ,

    Stayed in October 2023

Showing 1 – 25

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